2001 Jaguar S-TYPE

TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WOULD VEER TO THE RIGHT ON ITS OWN WITHOUT WARNING. THE CONTACT MANAGED TO KEEP THE STEERING WHEEL STRAIGHT AND DROVE TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TEST DRIVEN AND THE MECHANIC FOUND THAT THE BALL JOINTS WERE FRACTURED AND DEEMED THE VEHICLE UNSAFE TO DRIVE. JAGUAR RALEIGH (4001 CAPITAL HILLS DR, RALEIGH, NC 27616, (919) 746-8675) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 00V359002 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT AND THE CONTACT HEARD AN ABNORMAL POPPING SOUND. UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT DRIVER'S WHEEL COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS LOOSENED, MALFUNCTIONED, AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000.

TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE SQUEAKING NOISES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DRIVER SIDE BALL JOINT, DRIVER SIDE AND REAR BEARINGS, AND THE PASSENGER SIDE UPPER CONTROL ARM ASSEMBLY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 17,030.

MY VEHICLE WAS TAKEN TO THE DEALERSHIP IT WAS PURCHASED FOR AN AC REPAIR IN SEPTEMBER. I WAS THEN INFORMED THAT BOTH FRONT CONTROL ARMS AND BOTH BALL JOINTS NEEDED REPLACING IMMEDIATELY FOR $3,000! I WENT HOME AND CHECKED ONLINE TO FIND THAT MY CAR HAD A RECALL ISSUED (RECALL #6434) FOR THE EXACT ITEMS I WAS NOW BEING TOLD TO REPLACE. I AM THE ORIGINAL OWNER AND NEVER RECEIVED ANY CORRESPONDENCE REGARDING THIS RECALL AND I STILL RESIDE AT THE SAME ADDRESS. I'VE ASKED BOTH THE DEALER AND JAGUAR TO PLEASE TAKE CARE OF THE RECALL BUT THEY ARE STALLING; I AM NOW WORRIED ABOUT MY SAFETY IN MY AUTOMOBILE. THE FACTS ARE THAT 38,681 OF THEIR AUTOS WERE AFFECTED BUT ONLY A FEW WERE REPAIRED-- [XXX] AT JAGUAR 800-452-4827 IS PROPOSING $659 TO APPLY TO THE $3,000 I WOULD OWE. I HAVE SENT TWO ADDITIONAL E-MAILS ASKING TO SPEAK TO A SUPERVISOR. AS OF TODAY, I HAVE NOT BEEN CALLED, NOR HAS THERE BEEN ANY REPLY TO MY 2 E-MAILS ASKING WHY THEY WON'T REPAIR MY CAR. I NEED HELP TO GET THIS MATTER RESOLVED. IT IS WRONG TO NEVER CONTACT ME AND NOW EXPECT ME TO PAY FOR THE REPAIR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

TL* THE CONTACT OWNS A 2001 JAGUAR S. THE CONTACT STATED WHILE REVERSING AT LOW SPEEDS, A LOUD ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE DRIVER FRONT SIDE OF THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT, WHERE IT WAS DIAGNOSED THAT THE STABILIZER LINK, RIGHT LOWER BALL JOINT, FRONT WHEEL LINER AND LOWER CONTROL ARM NEEDED TO BE REPLACED. THE FAILURE HAD BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 62,330.

TL* THE CONTACT OWNS A 2001 JAGUAR S TYPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CONTACT BEGAN TAPPING THE SHIFTER AND THE VEHICLE RESUMED NORMALLY. THE CONTACT ALSO INDICATED THAT THE ODOR OF GASOLINE WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHO DIAGNOSED THAT THE FUEL FILTER AND FUEL PUMP WERE FAULTY, AND BOTH WERE REPLACED. ADDITIONALLY, AN ABNORMAL BANGING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE AND THE SEAT BELT MALFUNCTIONED AND BECAME UNSECURED. THE VEHICLE WAS TAKEN TO A MECHANIC. WHO REPLACED THE FRONT BALL JOINTS BUT THE SEAT BELT FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 102,000.

UNUSUAL NOISE WAS COMING FROM FRONT SUSPENSION AND STEERING WAS LIKE LOOSE, I WAS GOING 40MPH ON 2 WAY ROAD THAN I HIT ROAD BUMP AND CAR JUST WENT TO LEFT BY SELF AND I ALMOST HIT THE CAR COMING FROM OPPOSITE WAY. BACK IN DECEMBER 2013 I TOOK CAR TO SHOP TO GET ALIGNMENT DONE AND THE TECH TOLD ME THERE IS SOMETHING LOOSE ON SUSPENSION AND HE HAVE TO CHARGE ME 125 DOLLARS EXTRA TO GET ALIGNMENT DONE. AFTER THAT CAR WAS FINE FOR DRIVING THAN THE NOISE COMES BACK AGAIN.THIS CAR IS UNSAFE TO DRIVE AND I DON'T KNOW WHAT TO DO. I WILL TAKE IT AGAIN TO SHOP BUT I DON'T THRUST IT ANY MORE.I DON'T KNOW IF THERE IS ANY RECALL ON THIS VEHICLE TO MAKE IT SAFE FOR DRIVING.FEELS LIKE ALL FRONT END IS FALLING APART. *TR

TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE HEARD A NOISE AND THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE BALL JOINT NUT WAS LOOSE. SEVERAL MONTHS LATER, THE PASSENGER'S SIDE FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED OF A RECALL FOR NHTSA CAMPAIGN NUMBER: 00V359002 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.

MY WIFE WAS NEARLY IN AN ACCIDENT WHEN SHE LOST CONTROL OF HER 2001 JAGUAR S-TYPE TODAY. WHILE DRIVING SHE HEARD A LOUD NOISE COME FROM THE FRONT AND THE LEFT DRIVE SIDE FRONT TIRE SHEERED OFF. THE STATE TROOPER TOLD HER THAT BALL JOINT ATTACHED TO THE WHEEL ASSEMBLY HAD COME LOOSE AND AS A RESULT THE VEHICLE COULD NOT BE DRIVEN. WHEN WE GOT HOME WE FOUND THAT THERE WAS A RECALL ON THIS VEHICLE WITH A VIN PRIOR TO L92349. *TR

TL*THE CONTACT OWNS A 2001 JAGUAR S TYPE. WHILE DRIVING 30 MPH AND APPLYING THE BRAKES THE VEHICLE BEGAN SLIDING AND PULLING TO THE LEFT. THE CONTACT STATED THAT HE NEEDED AN ALIGNMENT WHEN THE VEHICLE WAS DIAGNOSED BY A MECHANIC AND THEY STATED THAT THE BALL JOINTS WERE TOO LOSE AND THE SUSPENSION DID NOT MEET THE SPECIFICATIONS. THE DEALER WAS CONTACTED AND STATED THAT HIS VEHICLE WAS NOT AFFECTED BY THE FOLLOWING RECALL : NHTSA CAMPAIGN ID NUMBER: 00V359002, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THERE HAVE BEEN NO REPAIRS . THE FAILURE MILEAGE 156000 AND THE CURRENT MILEAGE WAS 158000.