DT: THE CONSUMER'S VEHICLE HAD A FLAT TIRE AND CALLED ROAD SIDE ASSISTANCE FOR ISUZU, THEY CAME AND CHANGED THE TIRE BUT THE SPARE TIRE WAS DEFECTIVE. THE TIRE WENT FLAT ONCE AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THE SERVICE MANAGER SAID THAT THERE WAS NOTHING HE COULD DO. THE CONS…
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DT: THE CONSUMER'S VEHICLE HAD A FLAT TIRE AND CALLED ROAD SIDE ASSISTANCE FOR ISUZU, THEY CAME AND CHANGED THE TIRE BUT THE SPARE TIRE WAS DEFECTIVE. THE TIRE WENT FLAT ONCE AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THE SERVICE MANAGER SAID THAT THERE WAS NOTHING HE COULD DO. THE CONSUMER HAD TO PAY FOR THE NEW TIRE. THE VEHICLE IS STILL UNDER WARRANTY. THIS VEHICLE IS A ISUZU, AXIOM. *AK THE RIGHT REAR PASSENGER TIRE WAS REPLACED WITH THE NEW SPARE TIRE WHICH HAD A CUT. REFER TO: ODI#10122081 *SC
NHTSA ODI #10122081
49,000 miles · Jul 6, 2005
Engine And Engine CoolingPower TrainSuspension
THIS VEHICLE "LOOKS" GREAT. HOWEVER, THE TIRES ARE LIKE ICE SKATES ON THE SLIGHTEST OF WET ROADS. THE CAR JUMPS TO THE SIDE OVER ANY BUMP WITH SPORT RIDE ENGAGED, AND THE WHOLE CAR "BOBBLES?" WITH IT OFF. THE TRANSMISSION DID THE SLIPPING BETWEEN 2ND AND 3RD GEAR LIKE OTHERS HAVE SAID, RESULTING IN HAVING NO VEHICLE FOR NEARLY …
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THIS VEHICLE "LOOKS" GREAT. HOWEVER, THE TIRES ARE LIKE ICE SKATES ON THE SLIGHTEST OF WET ROADS. THE CAR JUMPS TO THE SIDE OVER ANY BUMP WITH SPORT RIDE ENGAGED, AND THE WHOLE CAR "BOBBLES?" WITH IT OFF. THE TRANSMISSION DID THE SLIPPING BETWEEN 2ND AND 3RD GEAR LIKE OTHERS HAVE SAID, RESULTING IN HAVING NO VEHICLE FOR NEARLY A MONTH WHILE WAITING FOR A TRANSMISSION FROM FRANCE. "ISUZU" HAS NO LOANER CAR POLICY, SO PAY FOR A BROKEN CAR, AND HAVE A NICE WALK. WE PURCHASED THE CAR FROM COURTESY ISUZU IN BRANDON FLORIDA. THE PEOPLE THERE WERE NICE. WE LATER MOVED TO ST PETERSBURG, WHERE WE HAVE HAD NOTHING BUT GRIEF AT BERT SMITH ISUZU ON US19. THEY WERE SO LACKING IN CARE AND CONCERN OVER MY WIFE DAUGHTER AND I VEHICLE-LESS FOR A MONTH, THAT WHEN WE FINALLY GOT THE CAR BACK, WE REFUSED TO EVEN BRING THE CAR THERE FOR OUR "FREE" OIL CHANGES. I'D RATHER PAY $20 SOMEWHERE ELSE THAN TO DEAL WITH THIS DEALERSHIP. NOW THE LAST STRAW... THE OTHER DAY THE ENGINE STARTS MAKING A LOUD TAPPING NOISE AS I'M TRAVELLING DOWN THE HIGHWAY. I IMMEDIATELY GOT OFF THE VERY NEXT EXIT AND COASTED TO A GAS STATION. I BOUGHT A QUART OF OIL AND WAITED FOR THE ENGINE TO COOL A BIT. I ADDED THE OIL, STARTED THE ENGINE, AND NO MORE SOUND. I DROVE HOME. 4TH OF JULY WEEKEND, I HOPED TO LIMP THROUGH UNTIL TUESDAY THE 5TH. MONDAY I DROVE MY WIFE TO HER JOB ABOUT 5 MILES AWAY, AND HALF WAY BACK, THE SOUND RETURNED LOUDER THAN EVER. I CAREFULLY DROVE THE CAR THE REST OF THE WAY HOME, AND CALLED AAA THE NEXT MORNING. NOW MY ENGINE NEEDS TO BE REPLACED, AND BECAUSE I DIDN'T TAKE MY CAR TO THEM FOR THE OIL CHANGES, THEY ARE REFUSING TO COVER THE ENGINE WITHOUT ME SHOWING THEM RECEIPTS I DIDN'T KNOW I NEEDED TO KEEP. MY ENGINE IS DEAD, AND THEY WON'T COVER IT. ?!?! THE CAR IS STILL WELL WITHIN COVERAGE. WITH A YEAR AND A HALF LEFT TO GO, WHAT AM I GOING TO DO?
NHTSA ODI #10127690
23,400 miles · Aug 2, 2004
TiresCrash
VEHICLE SPUN OUT ON 2 OCCASIIONS ON WET ROAD DUE TO POOR TRACTION OF GOODYEAR INTEGRITY TIRES.*AK
NHTSA ODI #10083147
26,505 miles · Dec 15, 2003
Air BagsTiresCrash
WHILE DRIVING AT 25 MPH LEFT FRONT TIRE BLEW OUT, DRIVER LOST CONTROL AND HIT A GUARD RAIL. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. GOODYEAR, SIZE P235/65R17, DOT# UNKNOWN. CONSUMER STATED THERE WAS NOT AN ISSUE WITH THE TIRE, BUT HIS SON RAN OVER SOMETHING AND BLEW THE TIRE. *AK
NHTSA ODI #10050524
Mileage unknown · Nov 9, 2003
SuspensionTires
CAR VIBRATES AT HWY SPEEDS (USUALLY AROUND 70 MPH). HAVE HAD TIRES BALANCED 7 TIMES, TIRES REPLACED, FRONT BEARINGS REPACKED, ALIGNMENT ADJUSTED. PROBLEM STILL PERSISTS.*AK
NHTSA ODI #10045829
7,800 miles · Oct 20, 2003
TiresCrash
ON 10/17/03, I WAS DRIVING ON A WET ROAD WITH A SMALL HILL WHEN MY 2002 AXIOM SKIDDED, FIRST TO THE RIGHT, THEN ACROSS THE ROAD INTO THE PATH OF A CAR CAUSING A COLLISION. THERE WAS NO REASON FOR MY CAR TO GO INTO A SKID TRAVELING AT 25 MPH. ON 10/02/03, MY DEALER CHECKED A SCREECH IN THE LEFT FRONT WHEEL ONLY TO TELL ME IT WA…
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ON 10/17/03, I WAS DRIVING ON A WET ROAD WITH A SMALL HILL WHEN MY 2002 AXIOM SKIDDED, FIRST TO THE RIGHT, THEN ACROSS THE ROAD INTO THE PATH OF A CAR CAUSING A COLLISION. THERE WAS NO REASON FOR MY CAR TO GO INTO A SKID TRAVELING AT 25 MPH. ON 10/02/03, MY DEALER CHECKED A SCREECH IN THE LEFT FRONT WHEEL ONLY TO TELL ME IT WAS INCORRECT TIRE PRESSURE. UPON MY QUESTIONING HIM, HE DIDN'T KNOW WHAT THE CORRECT TIRE PRESSURE SHOULD BE. ON 9/17 I ALSO SKIDDED THE EXACT SAME WAY. IF I COULD PUT THESE 2 SKIDS ON TOP OF ONE ANOTHER, THEY WOULD MATCH PERFECTLY. *LA
NHTSA ODI #10043254
7,150 miles · Oct 20, 2003
Tires
ON 9/19/03, I WAS DRIVING ON A WET ROAD WITH A SMALL HILL WHEN MY 2002 ISUZU AXIOM SKIDDED, FIRST TO THE RIGHT, THEN ACROSS THE ROAD INTO THE ONCOMING TRAFFIC LANE. THERE WAS REALLY NO REASON FOR MY CAR TO SKID. I WAS TRAVELING ABOUT 25 MPH, THE SPEED LIMIT. FORTUNATELY, NO ONE ONE WAS COMING IN THE OPPOSITE DIRECTION AND I W…
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ON 9/19/03, I WAS DRIVING ON A WET ROAD WITH A SMALL HILL WHEN MY 2002 ISUZU AXIOM SKIDDED, FIRST TO THE RIGHT, THEN ACROSS THE ROAD INTO THE ONCOMING TRAFFIC LANE. THERE WAS REALLY NO REASON FOR MY CAR TO SKID. I WAS TRAVELING ABOUT 25 MPH, THE SPEED LIMIT. FORTUNATELY, NO ONE ONE WAS COMING IN THE OPPOSITE DIRECTION AND I WAS ABLE TO RECOVER FROM THE SKID. ON 10/02/03, MY DEALER CHECKED A SCREECH IN THE LEFT FRONT WHEEL ONLY TO TELL ME IT WAS INCORRECT TIRE PRESSURE. UPON MY QUESTIONING HIM, HE DIDN'T EVEN KNOW WHAT THE CORRECT TIRE PRESSURE SHOULD BE. *LA
NHTSA ODI #10043253
Mileage unknown · Jul 31, 2003
Power TrainService Brakes, HydraulicSuspension
WHEN WE BOUGHT THE VEHICLE (SAME DAY) WE NOTICED A VIBRATION. A FEW DAYS AFTER THE PURCHASE, THE DEALER BALANCED THE TIRES, AND ON THE WAY HOME WE NOTICED THAT THE PROBLEM WAS NOT FIXED. (09/04/02). WE WERE NOT ABLE TO GET BACK TO THE DEALER IMMEDIATELY, BUT THEY WERE INFORMED. ON 9-19-02 IT WAS BROUGHT BACK IN AND THEY REPL…
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WHEN WE BOUGHT THE VEHICLE (SAME DAY) WE NOTICED A VIBRATION. A FEW DAYS AFTER THE PURCHASE, THE DEALER BALANCED THE TIRES, AND ON THE WAY HOME WE NOTICED THAT THE PROBLEM WAS NOT FIXED. (09/04/02). WE WERE NOT ABLE TO GET BACK TO THE DEALER IMMEDIATELY, BUT THEY WERE INFORMED. ON 9-19-02 IT WAS BROUGHT BACK IN AND THEY REPLACED THE RIGHT REAR AXLE AND AXLE BEARING AND REPLACED A TIRE AND IT WAS NOT FIXED AGAIN. ON 9-20-02, THEY REPLACED THE DRIVESHAFT, AND THE PROBLEM WAS STILL THERE. THE PROBLEM WORSENED, AND WAS NOW INVOLVING THE BRAKES. IT WAS BROUGHT IN ON 10-11-02 AND THEY FOUND REAR BRAKE PADS HEAVILY GLAZED, DRUMS WARPED AND THEY CLAIMED WE MAY HAVE DROVE W/THE EMERGENCY BRAKE ON (ITS AN AUTOMATIC, AND WE DID NOT). NOT LONG AFTER THAT, THE PROBLEM WAS BACK. WE INFORMED THE SAME DEALERSHIP AND THE ISUZU REP TOLD US THAT AS FOR AS HE WAS CONCERNED THE VEHICLE WAS FIXED AND HE WILL NO LONGER TRY TO FIX THIS PROBLEM. THIS WAS TED RUSSELL ISUZU DEALERSHIP IN KNOXVILLE, TN. A COUPLE MONTHS LATER WE MOVED TO ALPHARETTA, GA AND THE PROBLEM GOT EXTREMELY WORSE (BRAKES). WE BROUGHT IT TO CARL BLACK ISUZU. THEY WERE VERY FRIENDLY AND CONCERNED ABOUT THE PROBLEM. AGAIN THEY FOUND THE REAR AXLES WERE OUT OF ROUND, BRAKES OUT OF ROUND, AND TURNED BOTH ROTORS. THIS WAS FOUND ON FEB. 27 2003 AND WAS CHANGED ON MARCH 18, 2003. THE MILEAGE ON THE VEHICLE AT THIS TIME WAS AROUND 12,000. MY VEHICLE NOW HAS 18,000 MILES AND OF COURSE THE PROBLEM HAS BEEN BACK FOR A WHILE, BUT THIS TIME THE ABS LIGHT IS NOW ON. WE ARE GOING TO SEE WHAT HAPPENS NOW. MY WIFE DRIVES THIS VEHICLE ALONG W/OUR 2 CHILDREN. SOMETHING NEEDS TO BE DONE ABOUT THIS VEHICLE...... *PH **CONSUMER REQUESTS CALLBACK FROM ODI INVESTIGATOR**
ISUZU IS RECALLING CERTAIN MODEL YEAR 1998-2002 ISUZU RODEO AND MODEL YEAR 2002 ISUZU AXIOM VEHICLES, AND HONDA IS RECALLING CERTAIN 1998-2002 HONDA PASSPORT VEHICLES, THAT WERE ORIGINALLY SOLD, OR ARE CURRENTLY REGISTERED, IN THE STATES OF MAINE, NEW HAMPSHIRE, VERMONT, MASSACHUSETTS, RHODE ISLAND, CONNECTICUT, NEW YORK, NEW JERSEY, PENNSYLVANIA, DELAWARE, MARYLAND, THE DISTRICT OF COLUMBIA, WEST VIRGINIA, OHIO, INDIANA, MICHIGAN, ILLINOIS, WISCONSIN, MINNESOTA, IOWA, MISSOURI, AND KENTUCKY. VEHICLES THAT HAVE EXPERIENCED SUSTAINED EXPOSURE TO HIGHLY CORROSIVE MATERIALS USED IN SOME JURISDICTIONS FOR ROAD DEICING PURPOSES MAY EXPERIENCE EXCESSIVE CORROSION IN THE VICINITY OF THE FORWARD MOUNTING POINT BRACKET FOR THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK PRIOR TO THE TIME THAT SUCH CORROSION WOULD NORMALLY BE EXPECTED.
Consequence & remedy
Consequence: EXCESSIVE CORROSION MAY RESULT IN THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK BRACKET BECOMING DETACHED FROM THE FRAME, WHICH CAN AFFECT VEHICLE HANDLING AND POTENTIALLY CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE REAR SUSPENSION LOWER LINK BRACKET AREA. FOR VEHICLES IN WHICH LITTLE OR NO CORROSION IS FOUND, THE AREA WILL BE TREATED WITH AN ANTI-CORROSIVE COMPOUND. FOR VEHICLES IN WHICH CORROSION HAS DAMAGED THE REAR SUSPENSION LOWER LINK BRACKET AND AFFECTED ITS CONNECTION TO THE VEHICLE FRAME, A REINFORCEMENT BRACKET WILL BE INSTALLED. IN THE RARE EVENT THE CORROSION IS SO SEVERE THAT THE REINFORCEMENT BRACKET REMEDY WOULD NOT BE APPROPRIATE, A REPURCHASE OFFER WILL BE EXTENDED TO THE VEHICLE'S OWNER. ALL INSPECTIONS AND REMEDIES WILL BE PROVIDED FREE OF CHARGE FOR VEHICLES THAT ARE 10 YEARS OLD OR LESS. FOR VEHICLES OLDER THAN 10 YEARS, ISUZU WILL OFFER A FREE REMEDY, BUT ONLY IF THE VEHICLE IS PRESENTED TO AN ISUZU SERVICE FACILITY, OR HONDA DEALER (AS APPLICABLE), DEALER WITHIN 12 MONTHS OF WHEN OWNER NOTIFICATIONS WERE ISSUED. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. ISUZU OWNERS MAY CONTACT ISUZU AT 1-800-255-6727. HONDA OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
CERTAIN SPORT UTILITY VEHICLES THAT HAVE BEEN EXPOSED TO FUEL CONTAMINATED WITH SILICON MAY DEVELOP SMALL PIN HOLES IN THE FUEL PUMP FEED PORT. SILICON HAS BEEN IDENTIFIED IN THE FUEL SYSTEMS OF AFFECTED VEHICLES AND IN CERTAIN FUEL AVAILABLE IN THE REGION OF TYLER, TEXAS. THIS RECALL WILL BE LAUNCHED FOR VEHICLES REGISTERED IN TEXAS AND THE FOUR SURROUNDING STATES: OKLAHOMA, ARKANSAS, NEW MEXICO AND LOUISIANA.
Consequence & remedy
Consequence: A FUEL LEAK COULD LEAD TO A VEHICLE FIRE.
Remedy: FOR VEHICLES REGISTERED IN THE STATES IDENTIFIED ABOVE, DEALERS WILL PROVIDE A NEW COVER OVER THE EXISTING FEED PORT ON THE FUEL PUMP OR, IF THE EXISTING FEED PORT HAS ALREADY BEEN DAMAGED, DEALERS WILL INSTALL A NEW FUEL PUMP THAT IS EQUIPPED WITH THE NEW COVER. THE NEW COVER WILL BE MADE OF A DIFFERENT MATERIAL. THE RECALL BEGAN ON NOVEMBER 25, 2005. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.
AS A RESULT OF INFORMATION OBTAINED FROM A HEAD IMPACT TEST CONDUCTED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) TO EVALUATE COMPLIANCE WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT," ISUZU HAS DESIGNED A MODIFICATION FOR CERTAIN 2002 MODEL YEAR ISUZU AXIOM VEHICLES. THE PURPOSE OF THIS MODIFICATION IS TO ENHANCE HEAD IMPACT CRASH PROTECTION FOR FRONT SEAT OCCUPANTS.
Consequence & remedy
Consequence: THE RESULTS OF THIS TEST INDICATED A POSSIBILITY OF AN INCREASED RISK OF HEAD INJURY IN A CRASH.
Remedy: ISUZU WILL OFFER OWNERS OF THE VEHICLES A FREE MODIFICATION OF THE ROOF AREA OF THE VEHICLE IN WHICH ENERGY ABSORBING COMPONENTS WILL BE INSTALLED. OWNER NOTIFICATION BEGAN MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ISUZU AT 1-800-255-6727. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER-SIDE AIR BAG INFLATOR MODULES WERE MANUFACTURED AND SHIPPED WITHOUT A NECESSARY COMPONENT KNOWN AS A CHECK VALVE PIN.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE AIR BAG WILL NOT INFLATE PROPERLY OR SUFFICIENTLY RESULTING IN AN INCREASED RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL REPLACE THE PASSENGER SIDE AIR BAG. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING AUGUST OR SEPTEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ISUZU AT 1-800-643-4070.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
On April 10, 2018, NHTSA received a petition from Mr. Kevin Byrne (the Petitioner) requesting that the Agency ?undertake a defects investigation? of ?rust-related detachment of Isuzu Rodeo fuel tanks? (NHTSA ID 11091788). The Petitioner experienced a partial fuel tank detachment in his model year (MY) 2004 Isuzu Rodeo in July 2017. On May 23, 2018, ODI opened DP18-001 to evaluate the Petitioner?s request for a defect investigation. ODI sent information request letters to Isuzu and Honda requesting production, design history and field data related to fuel tank retention failures in MY 2001-2004 Isuzu Rodeo, MY 2002-2004 Isuzu Axiom and MY 2001-2002 Honda Passport vehicles equipped with the same fuel tank shield part number as the Petitioner?s vehicle (the ?subject vehicles?). ODI notes that Isuzu manufactured the subject Passport vehicles for Honda. Isuzu implemented a change to the tank shield corrosion protection system as a running change in early MY 2002 production. Isuzu and Honda sold approximately 172,000 subject vehicles in the United States. Fifty-eight (58) percent of the subject vehicles were produced prior to the shield change (99,000) and 42 percent after the change (73,000).ODI?s analysis of field data identified 19 incidents of partial fuel tank detachments in the subject vehicles. The incidents all occurred in states with high road salt usage in winter months (Salt States) and involved older vehicles beyond 10-years in service. On average, the failures occurred in the vehicle?s 13th year-in-service. Evidence of severe general corrosion in multiple undercarriage components was also noted in 13 of the 19 vehicles that experienced partial fuel tank detachments. None of the incidents resulted in fuel leakage or fire. Aside from the petitioner?s vehicle, ODI has not identified any other incidents of complete or partial fuel tank detachment in the MY 2002-2004 subject vehicles equipped with the modified retention shield.In addition, ODI reviewed 24 NHTSA complaints alleging corrosion concerns with the fuel tank retention system in the subject vehicles that did not result in fuel tank detachment. Twenty-three (23) of these complaints involve subject vehicles built prior to the shield change. Like the vehicles reporting fuel tank detachments, these vehicles are also all from Salt States and, in most cases (20 of the 24 complaints), the vehicles also experienced severe corrosion concerns in other undercarriage components. Half (12 of the 24 complaints) of the vehicles show prior accident damage in their service histories.Based on these analyses, ODI has not identified evidence of a defect trend for premature corrosion-related fuel tank detachments in the MY 2004 Isuzu Rodeo or similarly equipped vehicles. The damage that may result in tank retention concerns appears to occur progressively over many years with ample opportunity for detection and repair. Furthermore, ODI has not identified any crashes, fires, injuries, or fuel leaks associated with fuel tank retention failures in a population of vehicles that currently range from 16 to 19 years old.Accordingly, the Agency is denying the petition.A summary of ODI?s analysis of this petition will be published in the Federal Register and is also available in the investigative file for this action.The NHTSA consumer complaints counted in the closing resume for DP18-001 can be reviewed at www.nhtsa.gov under the following ODI identification numbers (VOQs in parentheses denote duplicate records): Allegations of fuel tank retention failure: 11084098 (11091788), 10532845, 10486109. Allegations of fuel tank retention component corrosion: 11138931, 10992150, 10845523,
2002 Isuzu Axiom Problems, Complaints & Recalls | Skip That Year
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