2002 Isuzu Axiom

THIS VEHICLE "LOOKS" GREAT. HOWEVER, THE TIRES ARE LIKE ICE SKATES ON THE SLIGHTEST OF WET ROADS. THE CAR JUMPS TO THE SIDE OVER ANY BUMP WITH SPORT RIDE ENGAGED, AND THE WHOLE CAR "BOBBLES?" WITH IT OFF. THE TRANSMISSION DID THE SLIPPING BETWEEN 2ND AND 3RD GEAR LIKE OTHERS HAVE SAID, RESULTING IN HAVING NO VEHICLE FOR NEARLY A MONTH WHILE WAITING FOR A TRANSMISSION FROM FRANCE. "ISUZU" HAS NO LOANER CAR POLICY, SO PAY FOR A BROKEN CAR, AND HAVE A NICE WALK. WE PURCHASED THE CAR FROM COURTESY ISUZU IN BRANDON FLORIDA. THE PEOPLE THERE WERE NICE. WE LATER MOVED TO ST PETERSBURG, WHERE WE HAVE HAD NOTHING BUT GRIEF AT BERT SMITH ISUZU ON US19. THEY WERE SO LACKING IN CARE AND CONCERN OVER MY WIFE DAUGHTER AND I VEHICLE-LESS FOR A MONTH, THAT WHEN WE FINALLY GOT THE CAR BACK, WE REFUSED TO EVEN BRING THE CAR THERE FOR OUR "FREE" OIL CHANGES. I'D RATHER PAY $20 SOMEWHERE ELSE THAN TO DEAL WITH THIS DEALERSHIP. NOW THE LAST STRAW... THE OTHER DAY THE ENGINE STARTS MAKING A LOUD TAPPING NOISE AS I'M TRAVELLING DOWN THE HIGHWAY. I IMMEDIATELY GOT OFF THE VERY NEXT EXIT AND COASTED TO A GAS STATION. I BOUGHT A QUART OF OIL AND WAITED FOR THE ENGINE TO COOL A BIT. I ADDED THE OIL, STARTED THE ENGINE, AND NO MORE SOUND. I DROVE HOME. 4TH OF JULY WEEKEND, I HOPED TO LIMP THROUGH UNTIL TUESDAY THE 5TH. MONDAY I DROVE MY WIFE TO HER JOB ABOUT 5 MILES AWAY, AND HALF WAY BACK, THE SOUND RETURNED LOUDER THAN EVER. I CAREFULLY DROVE THE CAR THE REST OF THE WAY HOME, AND CALLED AAA THE NEXT MORNING. NOW MY ENGINE NEEDS TO BE REPLACED, AND BECAUSE I DIDN'T TAKE MY CAR TO THEM FOR THE OIL CHANGES, THEY ARE REFUSING TO COVER THE ENGINE WITHOUT ME SHOWING THEM RECEIPTS I DIDN'T KNOW I NEEDED TO KEEP. MY ENGINE IS DEAD, AND THEY WON'T COVER IT. ?!?! THE CAR IS STILL WELL WITHIN COVERAGE. WITH A YEAR AND A HALF LEFT TO GO, WHAT AM I GOING TO DO?

THE ABS LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER AND THEY DEALER REPLACED THE BEARINGS AND HUBS. WHILE TRAVELING AT NORMAL SPEED, THE DRIVER HIT A SLIGHT BUMP AND THE VEHICLE MADE A LOUD GRINDING NOISE AND JUMPED FORWARD. *AK DESCRIPTION OF ALL PROBLEMS ARE AS FOLLOWED: ABS SENSOR/HUB BEARING RIGHT SIDE, ABS GRINDING, CRACKED ARM REST, DOOR PANEL ARM REST CRACKED, THE ABS LIGHT CONTINUOUSLY STAYED ON, BROKEN CARGO COVER HOOKS, LEFT REAR COIL BOOT STUCK, HUB BEARING RIGHT SIDE, WEATHER STRIP TORN, EXTERIOR DOOR TRIM CHROME PEELING, BROKEN CARGO COVER HOLDERS, BROKEN LEFT REAR COIL BOOT STUCK, TORN WEATHER STRIP, FAULTY HOOD LOCK WOULD NOT OPEN, KNOCKING NOISE ON THE DRIVER'S SIDE ON RIGHT TURNS, THE FRONT WINDOWS WERE NOISY AT HIGHWAY SPEEDS, THE REAR BUMPER ON THE RIGHT SIDE WAS LOOSE, THE STEERING WHEEL RUBBED THE COLUMN WHEN TURNING, THE REMOTE DIDN'T ALWAYS OPEN THE DRIVER DOOR, THE SEAT DID NOT GIVE THE CONSUMER ENOUGH LEG ROOM, THE ASH TRAY WAS NOT PROPERLY FIT, THE BRAKES WOULD GRAB AND VIBRATE WHEN STOPPING AND RELEASING, THE FRONT END WAS BUMPY, WHEN THE CONSUMER WOULD TURN THE VEHICLE HE FELT HE COULD LOSE CONTROL, AT TIMES THE VEHICLE WOULD DISPLAY A FAST START AND ON OTHERS TIMES WOULD BE SLUGGLISH AND WOULD NOT TAKE OFF, THE TRANSMISSION DID NOT RESPOND FAST ENOUGH AND THE CONSUMER WOULD HAVE TO WAIT FOR PASSING GEARS TO ENGAGE, THE WINDSHIELD WOULD FOG ON THE OUTSIDE WHEN THE TEMPERATURE WAS COLDER ON THE INSIDE, THE DRIVER SIDE SPARK PLUG BOOT CLOSEST TO THE DRIVERS SIDE WAS DEFECTIVE AND DID NOT COME OUT WITH THE COIL, AND THE PASSENGER SEAT HANDLE WOULD FALL EACH TIME SOMEONE WOULD ATTEMPT TO GET IN THE VEHICLE. THE SERVICE DEALER WAS NOT ABLE TO DETERMINE EXACTLY WHERE THE KNOCKING NOISE WAS COMING FROM UNDER THE FRONT END ON RIGHT TURNS AND SUGGESTED THAT ISUZU SHOULD BE RESPONSIBLE. THE CONSUMER STATED THAT THE PURCHASE STICKER DISPLAYED 55% USA/CANADA PARTS CONTENT. *SC *JB

ISUZU AXIOM 2002. MY WIFE WAS TRYING TO MERGE ONTO JAMES RIVER FREEWAY IN SPRINGFIELD, MO FROM HWY 65 N. IT WAS RAINING BUT HER SPEED WAS LESS THAN 40 MPH. SHE ATTEMPTED TO ACCELERATE TO MERGE INTO THE TRAFFIC PATTERN AND THE SUV SPUN OUT OF CONTROL AND SENT US DOWN A BOULDER EMBEDDED EMBANKMENT OF ABOUT 30 FEET. THE SUV BOUNCED OVER THE BOULDERS AND CAME TO A REST AT THE BOTTOM OF THE INCLINE. FORTUNATELY WE WERE ABLE TO 4 WHEEL DRIVE OUT, TWO RUINED TIRES, AND THE FRONT BUMPER ASSEMBLY RIPPED FROM THE FRAME. MY COMPLAINT IS THIS: THERE WAS NO PRACTICAL REASON FOR THE SUV TO SPIN OUT OF CONTROL. THE SUV HAS ONLY 45,000 MILES ON IT. I THINK THERE IS TOO MUCH TORQUE FOR THE SUSPENSION SYSTEM. *LA

WHEN WE BOUGHT THE VEHICLE (SAME DAY) WE NOTICED A VIBRATION. A FEW DAYS AFTER THE PURCHASE, THE DEALER BALANCED THE TIRES, AND ON THE WAY HOME WE NOTICED THAT THE PROBLEM WAS NOT FIXED. (09/04/02). WE WERE NOT ABLE TO GET BACK TO THE DEALER IMMEDIATELY, BUT THEY WERE INFORMED. ON 9-19-02 IT WAS BROUGHT BACK IN AND THEY REPLACED THE RIGHT REAR AXLE AND AXLE BEARING AND REPLACED A TIRE AND IT WAS NOT FIXED AGAIN. ON 9-20-02, THEY REPLACED THE DRIVESHAFT, AND THE PROBLEM WAS STILL THERE. THE PROBLEM WORSENED, AND WAS NOW INVOLVING THE BRAKES. IT WAS BROUGHT IN ON 10-11-02 AND THEY FOUND REAR BRAKE PADS HEAVILY GLAZED, DRUMS WARPED AND THEY CLAIMED WE MAY HAVE DROVE W/THE EMERGENCY BRAKE ON (ITS AN AUTOMATIC, AND WE DID NOT). NOT LONG AFTER THAT, THE PROBLEM WAS BACK. WE INFORMED THE SAME DEALERSHIP AND THE ISUZU REP TOLD US THAT AS FOR AS HE WAS CONCERNED THE VEHICLE WAS FIXED AND HE WILL NO LONGER TRY TO FIX THIS PROBLEM. THIS WAS TED RUSSELL ISUZU DEALERSHIP IN KNOXVILLE, TN. A COUPLE MONTHS LATER WE MOVED TO ALPHARETTA, GA AND THE PROBLEM GOT EXTREMELY WORSE (BRAKES). WE BROUGHT IT TO CARL BLACK ISUZU. THEY WERE VERY FRIENDLY AND CONCERNED ABOUT THE PROBLEM. AGAIN THEY FOUND THE REAR AXLES WERE OUT OF ROUND, BRAKES OUT OF ROUND, AND TURNED BOTH ROTORS. THIS WAS FOUND ON FEB. 27 2003 AND WAS CHANGED ON MARCH 18, 2003. THE MILEAGE ON THE VEHICLE AT THIS TIME WAS AROUND 12,000. MY VEHICLE NOW HAS 18,000 MILES AND OF COURSE THE PROBLEM HAS BEEN BACK FOR A WHILE, BUT THIS TIME THE ABS LIGHT IS NOW ON. WE ARE GOING TO SEE WHAT HAPPENS NOW. MY WIFE DRIVES THIS VEHICLE ALONG W/OUR 2 CHILDREN. SOMETHING NEEDS TO BE DONE ABOUT THIS VEHICLE...... *PH **CONSUMER REQUESTS CALLBACK FROM ODI INVESTIGATOR**

WHEN DRIVEN AT HIGHWAY SPEEDS, THE STEERING VIBRATED. THE DRIVESHAFT WAS REPLACED, AND THE PROBLEM STILL RECURRED. *AK WHEN THE VEHICLE WAS BACKED UP, A THUMP WAS FELT ON EVERY REVOLUTION ON THE DRIVERS SIDE. THE AXLES WERE REPLACED, BUT THE PROBLEM REMAINED THE SAME. THE CONSUMER FELT A LOSS OF CONTROL WITH THE VEHICLE ON TURNS, AND A SQUEAKING SOUND HAD COME FROM THE TIRES DUE TO PITTED ROTORS. *SCC *JB

2002 ISUZU AXIOM PURCHASED APRIL 2002....AFTER A FEW MONTHS, VEHICLE TAKEN BACK MANY TIMES FOR VIBRATIONS WHILE DRIVING AND THREE TIMES TO DATE FOR LEAKING GREASE FROM RIGHT FRONT WHEEL. SEPT 2002. RACK & PINION WAS FOUND DEFECTIVE AND WAS REPLACED. WHEELS WERE BALANCED MANY TIMES BY DEALER AND ALSO ALIGNED. REAR ROTORS WERE RESURFACED IN DEC 2002 AND FRONT ROTORS WERE REPLACED IN MARCH 2003. FRONT TIRES ARE WORN UNEVENLY, DEALER CANNOT EXPLAIN WHY. THESE ARE NEW TIRES THAT DEALER PUT ON VEHICLE IN OCT 2002 TO ELIMINATE VIBRATIONS. WHEELS WERE BALANCED AND ALIGNMENT DONE AGAIN LAST WEEK TO TRY TO RESOLVE PROBLEMS.(I PAID FOR THIS SERVICE) DEALER CANNOT IDENTIFY WHAT IS CAUSING PROBLEMS AND AT THIS TIME THEY REFUSE TO DO ANYTHING UNDER THE WARRANTY TO RECTIFY PROBLEMS OF VIBRATIONS. I NEED HELP PLEASE. I FEEL VERY UNSAFE DRIVING THIS VEHICLE ESPECIALLY MORE NOW SINCE FRONT TIRES ARE WORN UNEVENLY. DEALER TRIED ON MANY ATTEMPTS TO RESOLVE PROBLEMS AND STILL CANNOT FIX THE PROBLEMS. *JB

WHEN THE VEHICLE WAS STARTED, THE GAS GAUGE WOULD GO PASS EMPTY AND CAUSED THE ENGINE LIGHT TO APPEAR, WHEN GOING OVER BUMPS THE VEHICLE WOULD SWING OUT (ALMOST LOST CONTROL), WHEN THE SPEED GOES UP TO 60 MPH THE FRONT END VIBRATES, AND WHEN A RIGHT TURN WAS MADE, A CRACKING NOISE WAS HEARD. THE DEALER COULD NOT DUPLICATE. *MR SCC

FRONT GRILL INSIDE PAINT PEEL. NO INFORMATION AS TO WHEN THIS WILL BE CORRECTED FRONT DRIVERS SIDE TIRE PRODUCES LOTS OF NOISE. REQUIREMENT FOR RE-ALIGNMENT REFUSED BY DEALERSHIP WITH STATEMENT OF "ONLY DONE AT 7500 MILES" COMPANY MAINTAINS THAT THIS CAN BE ACCOMPLISHED AND DEALERSHIP WRONG. ADVISED DEALERSHIP OF REQUIREMENT GOT SHRUG. WILL NOT RESOLVE EXTREME TOE IN OF FRONT TIRES. RIGHT AND LEFT MIRRORS WERE ORDERED. PAINT DOES NOT MATCH VEHICLE. ALSO SCRATCH ON VEHICLE MIRROR. AWAITING REPLACEMENT. HAS BEEN 8 WEEKS SINCE ORDER HAS BEEN PLACED NO INFORMATION FOR COMING FROM DEALERSHIP. HAD TO APPROACH IN PERSON TO GET INFORMATION OF "I DO NOT KNOW" GAS TANK OVERFLOW VALVE IS BENT. ANOTHER VEHICLE SAME YEAR AND MAKE HAS SAME PROBLEM. PROBLEM IDENTIFIED AS WITH ABOVE NO RESOLUTION BY DEALERSHIP. WHEN VEHICLE PURCHASED ALL FLUID LEVELS ALMOST DRAINED INCLUDING OIL, ANTI-FREEZE, BRAKE, POWER STEERING, AND ETC. AIR HAD TO BE ALSO RECHECKED AND INFLATED TO CORRECT PSI. CHECK SHEET WAS CONDUCTED BUT NOT FOLLOWED. REPLACEMENT FLUID HAD TO BE PURCHASED AND FILLED BY OWNER. REAR WINDOW LEAKED WATER. REPLACED BY DEALERSHIP. HAD TO WAIT 4 WEEKS PLUS FOR PARTS. RIGHT REAR PASSENGER SIDE OF VEHICLE HAS CREAK NOISE WHEN SOME TYPE OF BUMP OR CHANGE IN TURNING. IDENTIFIED BUT NOT RESOLVED. MAYBE NOT CORRECTLY TIGHTENED TO SPEC'S UNDER CARRIAGE OF VEHICLE IS NOT TOTALLY COVERED IN PAINT OR UNDER COATING. IDENTIFIED BUT NOT RESOLVED. RUST COLOR ON INSIDE OF COMPARTMENT AROUND CONNECTIONS. IDENTIFIED. RESPONSE" THAT IS NATURAL FOR THIS TYPE OF CONNECTION SOLVENT" ???? DEALERSHIP INSTALLED ROOF RACK. CREATION OF A GREAT DEAL OF NOISE. IDENTIFIED PROBLEM. DEALERSHIP RESPONSE "I HAVE TO PAY" AXIOM REP IDENTIFIED THAT THIS WAS NOT MY RESPONSIBILITY AND HAD DEALERSHIP FIX. ONLY ONE SIDE CORRECTED, OTHER SIDE FAILED. *NLM