2002 Isuzu Axiom

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,941.

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER FOR A RECALL REPAIR ON THE REAR SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SCHEDULED MAINTENANCE. THE MECHANIC INFORMED THE CONTACT THAT THE SUBFRAME WAS SEVERELY CORRODED AND FRACTURED IN THE REAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 4/5/2017 *JS

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY JERKED TO THE RIGHT, CAUSING THE STEERING TO BECOME INOPERABLE. ADDITIONALLY, WHILE AT A STOP THE CONTACT ATTEMPTED TO ACCELERATE AND THE REAR SUB FRAME BECAME DETACHED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE FUEL TANK CASE, THE REAR SUSPENSION, AND THE REAR SUB FRAME RUSTED AND DETERIORATION. THE PARTS HAD DETACHED CAUSING THE VEHICLE TO BE UNABLE TO BE DRIVEN. THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION) AND NHTSA CAMPAIGN ID NUMBER: 05V466000 (FUEL SYSTEM, GASOLINE).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC, WHO ADVISED THE CONTACT THAT THE SUB FRAME WAS SEVERELY CORRODED. THE MANUFACTURER ADVISED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION) WAS PREVIOUSLY PERFORMED ON THE VEHICLE HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 2/11/14*CN

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC FOR ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE REAR FRAME WAS SO SEVERELY CORRODED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MECHANIC ADVISED THAT THE VEHICLE WAS NOT SAFE TO OPERATE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, TO HAVE TAIL PIPE REPLACED WHEN THE MECHANIC CONFIRMED THE BOTTOM CHASSIS WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 127,000.

BACKED UP INTO A POLE AT DUNKIN DOUGHNUTS- AT LESS THAN 5MPH , UPON INVESTIGATION FOUND THAT THE COMPLETE BUMPER ASSEMBLY WAS ROTTED , THERE WAS NO BUMPER REBAR OR VERY LITTLE OF IT LEFT, THIS A SAFETY HAZARD, IT SHOULD ALSO BE EXPANDED AS PART OF THE SUSPENSION RECALL ON THIS VEHICLES SHOULD ALSO INCLUDE 02-04 AXIOMS. I HAVE GONE TO NUMERIOUS SALVAGE YARDS & CALLED FOR A REAR BUMPER ASSEMBLY ONLY TO FIND OUT PLASTIC COVERS O.K. BUT THE REST ROTTED OUT. IN MY INCIDENT I TOOK OUT BUMPER COVER , REAR HATCH & GLASS , YOU WOULD EXPECT LESS DAMAGE AT THIS SLOW SPEED. THANK GOD THIS WAS NOT HIT FROM BEHIND FROM ANOTHER CAR. I WOULD RECOMEND AN INVESTIGATION OR EXPANSION OF THE CURRENT RECALL TO INCLUDE REAR BUMPER ASSEMBLY. *TR

I BROUGHT MY CAR TO THE [XXX], WHICH IS THE REPRESENTATIVE FOR ISUZU IN MY AREA TO HAVE PICTURES TAKEN, AS A RESULT OF MY FRAME BEING ROTTEN AND FALLING UNDER THE RECALL. ON FEBRUARY 10TH THE FIRST PICTURES WERE TAKEN, WE WERE ASKED TO BRING IT BACK TWO ADDITIONAL TIMES BECAUSE ISUZU SAID THE PICTURES WERE NOT OF QUALITY, BUT THE WILLY'S SERVICE PERSON SHOWED THEM TO US AND STATED HIMSELF THAT THEY COULDN'T UNDERSTAND WHAT THE PROBLEM WAS. AFTER OVER THREE WEEKS, WE'VE CALLED AND BEEN ABLE TO GET NO INFORMATION FROM OUR CASE WORKER, [XXX]. WE WERE TOLD THAT WE REMAINED IN OUR SPOT IN THE LINE OF RECALLS, SO CAN'T UNDERSTAND WHY AFTER 5 DAYS OF HAVING COMPREHENDIBLE PHOTOS, NO INFORMATION CAN BE GIVEN. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

I PURCHASED A 2002 ISUZU AXIOM IN APRIL 2010, HAD IT CHECKED BY MY PERSONAL MECHANIC ON FEBRUARY 7TH TO BE TOLD THAT THE FRAME WAS ROTTED OUT. WE BROUGHT MY CAR TO CAPITAL LINCOLN MERCURY WHERE WE PURCHASED THE VEHICLE TO BE TOLD THERE WAS A RECALL ON IT. THEN WE BROUGHT IT TO HAVE PICTURES TAKEN AT [XXX] ON FEBRUARY 10TH, WHO WE WERE TOLD IS THE ISUZU REPRESENTATIVE IN OUR AREA. WE DIDN'T HEAR BACK FROM EITHER ISUZU OR WILLY'S SO THEN WE CONTACTED THEM AND WERE TOLD THAT THE PICTURES WERE BAD; THIS HAPPENED TWO OTHER TIMES AND WE'VE SPOKEN TO OUR CASE WORKER AT ISUZU ON FRIDAY TO BE TOLD THAT HE COULDN'T TELL US ANY INFORMATION ABOUT THE DECISION OR MY CAR WHATSOEVER. [XXX] IS OUR SERVICE DEPARTMENT MANAGER FROM [XXX] AND [XXX]WAS OUR CASE WORKER FROM ISUZU. WE ARE VERY FRUSTRATED WITH THE LACK OF HELP, AS WE HAVE HAD TO INITIATE EVERY SINGLE CONTACT WITH ISUZU AND THEIR REPRESENTATIVE. I AM ALSO STILL WITHOUT A VEHICLE, THAT I AM UNABLE TO DRIVE FOR SAFETY REASONS, WITH NO AID FROM ANYONE, IN RESPECT TO A LOANER VEHICLE OR ANY INFORMATION. VIN #- [XXX] MAKE- ISUZU MODEL- AXIOM YEAR- 2002 MILEAGE- 82,661 PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR