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2020 Infiniti QX60

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Infiniti QX60 do not stand out strongly from the model-year median of 27.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 24 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports2 injury reports

Engine complaints

3 reports
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Mileage unknown · Jul 4, 2025
Engine

My engine is making a knocking noise and wants to stall sometimes. Some other Nissan engines have recalls and I feel like it should include this engine. This is a 2020 and I still owe a lot of money. I should not be having major engine issues. Please look at this engine with the other recalls.

NHTSA ODI #11671244

Mileage unknown · Feb 5, 2024
Electrical SystemEngineLane Departure

I was driving to work and then the vehicle stopped working once I reached a red light. It would not start and had a burning smell with smoke coming out. I had to call the police which they deemed undrivable and not safe. The car said battery but upon inspection it was a starter and possible belt problem. I've only had this car f…

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I was driving to work and then the vehicle stopped working once I reached a red light. It would not start and had a burning smell with smoke coming out. I had to call the police which they deemed undrivable and not safe. The car said battery but upon inspection it was a starter and possible belt problem. I've only had this car for less than three months and did an initial inspection where everything was deemed good. Now the car has not shown any problems and had an oil change for basic militance. I had no indications what so ever. It is currently being inspected by the dealer but I have heard back. I do know however, The towing company had tried to turn it back on and it was unsuccessful in both attempts. They had to forcefully tow the car which left tire marks.

NHTSA ODI #11569930

Mileage unknown · Jul 31, 2023
EngineFuel/propulsion System

In the summer of 2022 (I think Aug) car was stalling when stopped to make a turn. The check engine light flashed but never stayed on after the 1st incident. Brought it to a dealer and was told that the car was fine. Drove it for another two weeks and the same thing happened and no warning lights appeared. Brought it back to the …

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In the summer of 2022 (I think Aug) car was stalling when stopped to make a turn. The check engine light flashed but never stayed on after the 1st incident. Brought it to a dealer and was told that the car was fine. Drove it for another two weeks and the same thing happened and no warning lights appeared. Brought it back to the dealer and was diagnosed with faulty fuel injectors after this 2nd visit. I believe all of the fuel injectors were replaced. In May of 2023 car sounded as if it was going to stall again when stopped in traffic. Happened again in early July and again last week. Today, when I was driving the car sounded as if it was going to stall/jerking. No warning lights came on in any of these scenarios. Todays incident is very concerning since this happened while I was driving between 40-50mph. Since May I have brought this car to two different dealers 3x and they can’t find anything wrong. Safety issues when idling and now when driving. It’s not a consistent issue and is unpredictable, which makes it even more concerning. I called a dealer today and was told not to bring it in since no warning lights came on and they already checked the car about two weeks ago. Was advised to drive the car in sport mode for a week to see if this makes a difference. I do a lot of driving and I’m afraid to be on major highways and driving late at night. I now have to make sure that I drive in a lane that has a shoulder in case I need to pull over.

NHTSA ODI #11535623

Official recalls

1

21V402000 · Steering:linkages:knuckle:spindle:arm; Suspension:rear:axle:spindle

May 27, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Consequence & remedy

Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Additional source detail variants (2)

Suspension:rear:axle:spindle

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Steering:linkages:knuckle:spindle:arm

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.