2017 Infiniti Q50

The contact owns 2017 Infiniti Q50. The contact stated while driving 40 MPH, the vehicle lost motive power and shut off without warning. The contact was not able to restart the vehicle and had the vehicle towed to storage lot. The vehicle was not diagnosed. The dealer was contacted and stated that the VIN was not under recall. The manufacturer was contacted and stated that the vehicle was not under recall and did not provide any assistance. The failure mileage was 118,000.

My vehicle's windshield washer sensor has malfunctioned as it regularly flashes a warning light indicating low washer fluid regardless of the actual washer fluid reservoir level. The persistent warning light on the dash is a constant distraction to the driver. Furthermore, a driver may become ambivalent to the warning light if another system actually malfunctions (or in the case of the washer reservoir actually being low or empty) thus creating a real safety threat. Infiniti vehicle forums as well as my independent mechanic note this problem to be fairly widespread and, according to my mechanic, is also prevalent in certain Nissan models. I brought this matter to the attention of Infiniti's Customer Care team but no action was taken to remedy the situation nor does it seem any action will be forthcoming. While this may seem to be a relatively small issue, such small issues can still result in significant negative outcomes if not addressed. Given the regularity in which this issue occurs, the manufacturer should be responsible for repairing this defect.

I have repeated incidents of the car losing power while driving. The first time this happened was in 2018. Under the manufacture warranty both air sensors were replaced. The incident occured again in 2021. I had it towed to a dealership in Jacksonville. They were unable to repeat the failure.In 2022 it occured again. I drove the car to a Nissan dealership in Brunswick Ga. They reset some codes and the car drove ok. Today while driving I lost power again. I pulled into a parking lot and turned the car off. Once I restarted the car it drove ok. This has also occured on other occasions and seem to self correct if the car is turned off and restarted. There is no rhyme or reason to when this problem will present itself and could cause severe harm if driving in heavy traffic on the interstate.

Air bag light came on which can render air bag inoperable in case of collision. Dealer states not under warranty. This is their results: UPON INSPECTION, FOUND DTC B00A0-00 TO BE STORED IN AIR BAG SYSTEM. Correction AS PER ITB19-024B, RECOMMEND 75 ZERO POINT RESET (CALIBRATIONS AND SYSTEM RESET/REPROGRAMMING NOT COVERED UNDER WARRANTY)

Automatic Emergency Braking system activates when approaching a railroad crossing downhill (no train, signals, or warnings visible) and brings the vehicle to a complete stop. I could be rear-ended if a following vehicle were too close behind me. Dealer has been advised of problem but had no explanation or interest in pursuing issue. No one has inspected the vehicle for this issue. No warnings prior to brakes activating. Date below is most recent incident. It first occurred when car was new in 2017