2009 Infiniti G37

THE AIRBAG LIGHT FLASHES RED ON THE DASH PANEL INDICATING THE PASSENGER AIRBAG IS NOT ON. IT ALSO SHOWS ON THE PANEL UNDER THE AIR CONDITIONER CONTROLS THAT THE PASSENGER AIR BAG IS OFF. THIS IS A SAFETY ISSUE AND IT IS DUE TO A FAULTY SAFETY RESTRAINT SYSTEM SENSOR THE IN THE PASSENGER BOTTOM SEAT. INFINITI HAS HAD RECALLS AND ISSUES WITH THIS SRS SYSTEM IN THE PASSENGER SEAT WHILE THEY DID NOT RECALL THE 20109 INFINITI G37. MY G37 HAS APPROXIMATELY 50,500 MILES AND THEY WANT OVER $6,700. 00 TO REPLACE THE WHOLE DRIVER'S SEAT. THIS IS A DEFECTIVE PRODUCT AND SOMEONE NEEDS TO BE HELD ACCOUNTABLE. TO TURN OFF THE BLINKING LIGHT REQUIRES THE AIRBAG SYSTEM TO BE DISABLED. THIS PRESENTS A SERIOUS SAFETY ISSUE SINCE I AM NOW DRIVING A VEHICLE WITHOUT ANY AIRBAG PROTECTION.

TAKATA RECALL SAME PROBLEM AS OTHER HAVE STATED AIRBAG LIGHT, DUE TO PASSENGER SEAT SENSORS. ALSO MELTING DASHBOARD, THAT CAUSES GLARE TO VISIBILITY AND A SAFETY HAZARD IF THE AIRBAGS DID WORK. UNFORTUNATELY, THE AIRBAGS HAVE BEEN DISABLED DUE TO THE SENSOR. BOTH THE DASHBOARD AND AIRBAG SENSORS HAVE BEEN RECALLED IN OTHER NISSAN AND INFINITI MODELS BUT NOT THIS MODEL. PRETTY MUCH ALL THE SAME PARTS FOR THE THE DASH AND AIRBAGS BUT THIS MODEL HAS BEEN EXCLUDED.

I HAVE A 2009 INFINITI G37X WITH 36000 MILES, BOUGHT NEW IN JULY 2009. JUST RECENTLY THE AIR BAG LIGHT STARTED FLASHING. I TOOK IT TO THE INFINITI DEALER AND WAS TOLD IT WAS THE PASSENGER AIR BAG SENSOR IN THE FRONT PASSENGER SEAT THAT WAS BAD, AND WOULD COST $6000.00 TO FIX. I SEE THIS SEEMS TO BE A PROBLEM WITH MANY OTHERS, BUT DON'T SEE A RECALL YET?

MY COMPLAINT IS IN REGARDS TO THE UNAVAILABILITY OF AN AIRBAG REPLACEMENT PART. I ORDERED A NEW PASSENGER SEAT AIRBAG SENSOR FOR OUR INFINITY G37 ON MAY 23. THE PART HAS BEEN ON BACKORDER SINCE THEN, WITH THE LATEST EXPECTED SHIP DATE(NOT ARRIVAL OR REPAIR DATE) BEING AUGUST 31, WHICH IS OVER THREE MONTHS! THE DEALERSHIP SAYS THAT IF ONE PART OF THE AIRBAG SYSTEM HAS A FAULT, THEN THE WHOLE AIRBAG SYSTEM IS DISABLED. SO, I AM DRIVING A CAR WITH NO AIRBAGS BECAUSE THE VEHICLE MANUFACTURER DOESN'T HAVE THE PART CURRENTLY AVAILABLE, WITH NO OTHER SOLUTION GIVEN. THIS IS AFTER WAITING FOR A MONTH TO GET THE INFLATED REPLACEMENT COST LOWERED. FOR A PART THAT COMPROMISES THE SAFETY OF MYSELF AND ANY PASSENGERS, I FIND THIS DELAY UNEXCEPTABLE. THE DEALERSHIP CAN'T DO ANYTHING ABOUT IT, SO I FILED A COMPLAINT WITH INFINITY CONSUMER AFFAIRS. ALL THEY COULD DO WAS CONFIRM THE EXPECTED SHIP DATE, AND DOCUMENT MY COMPLAINT.

TAKATA RECALL: FLASHING AIRBAG SIGNAL ON THE DASH AFTER MINOR COLLISION WHILE STANDING IN TRAFFIC. COLLISION CENTER STATES IT'S NOT DUE TO THE COLLISION AS THE FRONT OF THE CAR AIR BAG SENSORS ARE FUNCTIONAL AND NOT DAMAGED. THEY STATE THE PASSENGER SEAT SENSOR FOR THE AIRBAG HAS MALFUNCTIONED. SOUNDS LIKE THIS HAS HAPPENED TO SEVERAL OTHER G37'S. HOPEFULLY IS ENOUGH PEOPLE VOICE THEIR COMPLAINTS THEN A RECALL WILL BE INITIATED. I CAN'T BEAR THE THOUGHT OF A LOVED ONE GETTING HURT BECAUSE THE SENSOR IS NOT WORKING AND PEOPLE CAN'T AFFORD TO FIX IT.