Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
137,080 miles · Sep 23, 2010
Structure
WE ARE A SCHOOL DISTRICT IN UPSTATE NEW YORK. WE OWN A 1998 INTERNATIONAL SCHOOL BUS. DURING A MONTHLY INSPECTION OUR MECHANIC NOTICE THAT A SECTION OF THE FRAME THAT DID NOT LOOK NORMAL. AFTER CLOSELY INSPECTING THIS AREA IT APPEARS THAT THE STEEL IS EXPANDING. THIS IS MUCH DIFFERENT THEN RUSTING FROM THE OUTSIDE IN. IT AP…
Read full complaint
WE ARE A SCHOOL DISTRICT IN UPSTATE NEW YORK. WE OWN A 1998 INTERNATIONAL SCHOOL BUS. DURING A MONTHLY INSPECTION OUR MECHANIC NOTICE THAT A SECTION OF THE FRAME THAT DID NOT LOOK NORMAL. AFTER CLOSELY INSPECTING THIS AREA IT APPEARS THAT THE STEEL IS EXPANDING. THIS IS MUCH DIFFERENT THEN RUSTING FROM THE OUTSIDE IN. IT APPEARS WATER IS SOME HOW WORKING ITS WAY INTO THE STEEL AND CAUSING IT TO EXPAND. IT LOOKS SIMILAR TO WHEN WAFERBOARD GETS WET CAUSING IT TO SWELL. OUR NEW YORK STATE DOT INSPECTOR WILL NOT PASS THE BUS IN THIS CONDITION. WE HAVE TWO OTHER BUSES PURCHASED THAT SAME YEAR STARTING TO DEVELOP THE SAME ISSUE. WE CURRENTLY KEEP OUR BUSES 15 TO 16 YEARS AND NEVER HAVE HAD AND ISSUE WITH THE FRAMES. THE ONLY REPAIR INTERNATIONAL IS RECOMMENDING IS THE REPLACEMENT OF THE ENTIRE FRAME RAIL. *TR
CERTAIN MY 2003 THROUGH 2007 IC CESB AND MY 1998 3800 SCHOOL BUSES MANUFACTURED BETWEEN DECEMBER 23, 1997, AND MARCH 31, 2006. THE HANDRAILS WERE NOT INSTALLED CORRECTLY WHICH WILL ALLOW PASSENGER COAT STRINGS OR DRAWSTRINGS TO GET CAUGHT AS THE PASSENGER EXITS THE BUS.
Consequence & remedy
Consequence: SHOULD A PASSENGER GET CAUGHT WHILE EXITING THE BUS, DEATH OR PERSONAL INJURY COULD OCCUR.
Remedy: IC WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN OON NOVEMBER 17, 2006. OWNERS MAY CONTACT IC CORPORATION AT 1-800-843-5615 OR INTERNATIONAL AT 1-800-448-7825.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
1998 Ic 3800 Problems, Complaints & Recalls | Skip That Year
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