2011 Hyundai Veracruz

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ON THE PASSENGER SIDE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

MY VEHICLE WAS PARKED ON THE HILL OF OUR DRIVEWAY WITH THE EMERGENCY BRAKE ON AS USUAL. THE GEAR SHIFT CLEARLY CAME OUT OF PARK AND INTO REVERSE DUE TO A MALFUNCTION BASED ON THE FOLLOWING EVENTS: WHILE GETTING OUT OF MY VEHICLE LIKE USUAL TO GET MY KIDS OUT AND IN THE HOUSE, MY TRUCK ROLLED BACK WHILE I HAD MY FOUR YEAR OLD IN MY HAND AND MY TWO YEAR OLD STILL IN HIS CAR SEAT. I WAS 26 WEEKS PREGNANT, AND MY SON AND I BOTH GOT HURT IN THE PROCESS. MY HUSBAND IS A MECHANIC AND HE THINKS THAT THE SHIFT LEVER MESH SHOULD BE ABLE TO WITHSTAND STICKY SUBSTANCES FROM BEVERAGES DUE TO ITS CLOSE PROXIMITY TO THE VEHICLE CUP HOLDER. 'THIS IS A DESIGN FLAW DUE TO THE FACT THAT THE SHIFTER MESH WHICH IS DESIGNED TO PROTECT THE OPERATION OF THE SHIFT LEVER FROM OBSTRUCTION BECAME BUNCHED UP AND IMPEDED THE OPERATION OF THE SHIFT LEVER. WHEN THE SHIFT LEVER MESH BECAME STICKY AND BEGAN TO BUNCH UP AND STICK TO ITSELF CAUSING THE SHIFT LEVER TO NOT FULLY ENGAGE INTO THE INTENDED GEAR. THEREFORE IF THE SHIFT LEVER WAS NOT FULLY ENGAGED THE TRANSMISSION WAS NOT FULLY ENGAGED IN GEAR THUS CREATING A SAFETY HAZARD OF POTENTIAL ROLLBACK' [XXX], 2015. THE VEHICLE ALREADY HAD ISSUES WITH THE SHIFT LEVER ASSEMBLY NOT FULLY ENGAGING THUS PREVENTING ME FROM FULLY PUTTING THE TRUCK IN PARK SO THAT I CAN TURN THE IGNITION SWITCH OFF COMPLETELY. THIS ISSUE WAS EXPERIENCED NUMEROUS TIMES BY MYSELF, MY HUSBAND, MY MOTHER, MY BROTHER, THE TOW TRUCK DRIVER, AND THE HYUNDAI SERVICE MAN. THIS ACCIDENT COULD HAVE CAUSED US OUR LIVES. I AM TELLING THE GOD HONEST TRUTH AND I HOPE THAT WE WILL BE GRANTED JUSTICE IN THIS MATTER. THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. WHILE DRIVING AT APPROXIMATELY 50 MPH, ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE ABOVE 30 MPH. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING ON THE ALTERNATOR AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

CAR SLOWED DOWN AND FINELY QUITE RUNNING. CAR WAS TOWED TO BLOOMINGTON HYUNDAI. REPAIR WAS ACCOMPLISHED AND RECALL WAS ACCOMPLISHED BY CHANGING ALTERNATOR,GASKET CHANGE DONE ON LEFT BANK,AND BATTERY WAS REPLACED. RECALL #121 WAS ACCOMPLISHED AT THAT TIME. PLEASE ENTER RECALL COMPETE ON [XXX] FOR RECALL 121. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING TO WORK AT 55 MPH MY 2011 HYUNDAI VERACRUZ MADE A CLUNK SOUND FROM THE ENGINE AREA AND STARTING DROPPING SPEED TO AROUND 20MPH THE CHECK ENGINE LIGHT ILLUMINATED AS WELL. WHEN I PRESSED THE ACCELERATION IT WOULD NOT ACCELERATE BUT THE CAR STILL STAYED STEADY AT 20 MPH. I PULLED OVER TO GET OUT OF TRAFFIC AND TURNED THE CAR OFF. I STARTED IT BACK AND PULLED OUT AND IT SEEMED TO CORRECT ITSELF? AFTER ANOTHER 4-5 MILES AT SAME SPEED IT DID THE SAME THING ONCE AGAIN BIT THIS TIME I WAS IN HEAVY TRAFFIC ON A VERY BUSY HWY. I LIMPED TO THE NEXT EXIT AND TURNED THE CAR OFF. I HAD MY CAR TOWED TO DEALERSHIP ($225) WHERE THEY WAS UNABLE TO REPRODUCE THE PROBLEM?? THEY SAID THAT THEY COULD NOT FIND ANY CODES? TOOK CAR BACK HOME AND SURE ENOUGH, THE SAME THING HAPPENED. TOOK BACK TO HYUNDAI IN HICKORY, NC AND ONCE AGAIN THEY COULD NOT FIND THE CAUSE AND TRIED TO SAY IT COULD POSSIBLY BE BAD GAS? THEY DID OFFER TO KEEP THE CAR OVERNIGHT SO THEY COULD DRIVE IT. THEY CALLED THE NEXT DAY AND SAID THAT IT DID THE SAME THING WITH THEM ON A TEST RUN AND RECOMMENDED THAT I ALLOW THEM TO SERVICE THE THROTTLE BODY. I AGREED, CAR WAS READY THE NEXT DAY, DROVE HOME AND.....YES ONCE AGAIN THE SAME EXACT THING. I HAVE PAID OVER $700 COUNTING THE TOW AND STILL THE SAME ISSUES. TOOK IT BACK TO DEALERSHIP AND THEY SAID THEY NEEDED TO REPLACE THE THROTTLE BODY????? NOW I AM USUALLY A VERY EASY GOING PERSON BUT THEY JUST TOO $484 FROM ME FOR A REPAIR THAT DID NOTHING. THEY DID OFFER TO TAKE $100 OFF THE LABOR SO BOTTOM LINE IS I HAD NO CHOICE. CAR WAS READY TWO DAYS LATER SINCE THEY HAD TO WAIT FOR THE PART. DROVE HOME AND ALL IS FINE $862.91 TO REPAIR THE THROTTLE BODY. TWO DAYS LATER, SAME ISSUE. *JS

VEHICLE DRIVEN ON HIGHWAY AT 60 MPH AND ENGINE CHECK SIGN CAME ON, THEN CAR SIGN AS ANTITHEFT SIGN APPEARED THAN TPC SIGN AND NAVIGATION DIRECTION SIGN IN MIRROR ALL KEPT BLINKING ON AND OFF. VEHICLE STARTED TO SLOW DOWN BUT SPEEDOMETER STUCK TO 60 MPH. VEHICLE DROPPED SPEED GRADUALLY AND I WAS AFRAID THAT OTHER VEHICLES COMING BEHIND AT FULL SPEED MAY HIT MY VEHICLE IF THEY ARE NOT AWARE OF MY VEHICLE SLOWING DOWN. I HAD TO PULLED THE VEHICLE IN SHOULDER LANE AND STARTED MY EMERGENCY BLINKERS ON. BLINKERS WERE GOING ON AND OFF AND WARNING BELL WERE ALSO GOING ON AND OFF. DAMAGED THE BATTERY OF MY VEHICLE. CONTACT HYUNDAI CUSTOMER CARE CENTER AND THEY INFORMED ME THAT THE RECALL CAMPAIGN 121 DOES NOT HAVE REMEDY TO THIS RECALL. THIS IS VERY UNSAFE AND CAUSE AN ACCIDENT, CRASH, FIRE OR SERIOUS INJURY OR FATALITY, SINCE IT AFFECTING TO THE SPEED OF THE VEHICLE AND SPEEDOMETER DOSE NOT RESPONDS TO THE CURRENT SPEED OF VEHICLE. DAMAGES THE BATTERY AND BLOW OFF THE HORN OF THE VEHICLE. CASE # [XXX]. DEALER WANTS CONSUMER TO PAY FOR THE DAMAGED BATTERY AND DAMAGED HORN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. ONCE THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE IDLER PULLEY AND BELT WERE REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING: ENGINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.