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2011 Hyundai Veracruz

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Hyundai Veracruz do not stand out strongly from the model-year median of 98.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

64 reports with mileage · 42 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports3 injury reports

What owners actually said

106 reports
25,000 miles · Dec 28, 2012
Tires

I PURCHASE THIS VEHICLE IN 2011, EVER SINCE THE FIRST MONTH OF OWNERSHIP THE TPMS LIGHT CONTINUOUSLY GOES ON AND OFF. I HAVE HAD THE VEHICLE IN TO THE HYUNDAI SERVICE CENTER NUMEROUS TIMES, ROUGHLY ONCE A MONTH FOR OVER A YEAR, FOR THIS VERY PROBLEM. TODAY, 12/28/12, MY VEHICLE IS BACK IN THE SHOP. I WAS CALLED BY THE SERVICE…

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I PURCHASE THIS VEHICLE IN 2011, EVER SINCE THE FIRST MONTH OF OWNERSHIP THE TPMS LIGHT CONTINUOUSLY GOES ON AND OFF. I HAVE HAD THE VEHICLE IN TO THE HYUNDAI SERVICE CENTER NUMEROUS TIMES, ROUGHLY ONCE A MONTH FOR OVER A YEAR, FOR THIS VERY PROBLEM. TODAY, 12/28/12, MY VEHICLE IS BACK IN THE SHOP. I WAS CALLED BY THE SERVICE MANAGER AND TOLD THAT THERE WAS A BULLETIN THEY RECEIVED REGARDING THIS LIGHT FROM HYUNDAI. THEY SAID THAT "ANY RADIO OR MAGNETIC WAVE INTERFERENCE" OR "OTHER ELECTRONIC DEVICES" CAN CAUSE THIS LIGHT TO COME ON. THAT THERE IS NO FIX AND I JUST NEED TO HAVE THE CAR CHECKED WHEN IT COMES ON TO MAKE SURE THERE IS NOTHING REALLY WRONG OR IGNORE THE LIGHT IF I FEEL EVERYTHING IS ALRIGHT. I FIND THIS "FIX" VERY UNSATISFACTORY. I PUT MY CHILDREN IN THIS VEHICLE ON A DAILY BASIS. IF I "IGNORE" THE LIGHT AS TOLD I AM POTENTIALLY PUTTING MYSELF, MY PASSENGERS, AND OTHER DRIVERS ON THE ROAD AT RISK. IF SOMETHING WERE REALLY WRONG WITH MY TIRES I COULD HAVE A MAJOR ACCIDENT. ESPECIALLY SINCE THE LIGHT TENDS TO GO OFF WHILE ON THE INTERSTATE WHICH IS 75 MPH SPEEDS. IT IS NOT FEASIBLE TO EXPECT ME TO TAKE THE CAR INTO THE DEALER AND HAVE IT CHECKED EVERYTIME THIS HAPPENS AS IT MOST DAYS HAPPENS EVERY DAY. THE ONLY OFFER FROM THE SUPERVISOR AT HYUNDAI WAS FOR HIM TO OFFER ME A FREE OIL CHANGE FOR MY TROUBLE. THIS IS A POTENTIAL SAFETY ISSUE THAT I DO NOT CONSIDER MILD ENOUGH TO IGNORE. I DO NOT LIKE PLACING MYSELF OR MY PASSENGERS AT RISK UNNECESSARILY. *TR

NHTSA ODI #10490391

28,500 miles · Nov 19, 2012
Structure

WHILE OPENING DRIVER'S INTERIOR DOOR HANDLE, HANDLE BROKE MAKING IT IMPOSSIBLE TO OPEN THE VEHICLE FROM THE INSIDE. THE PASSENGER DOOR HANDLE BROKE 3 MONTHS AGO. THE VEHICLES INTERIOR DOOR HANDLES KEEP BREAKING WHICH MAKES AN EMERGENCY EXIT FROM THE VEHICLE EXTREMELY DIFFICULT. *TR

NHTSA ODI #10485113

Mileage unknown · Feb 12, 2012
Service Brakes, HydraulicVehicle Speed ControlCrash

I PULLED INTO A GAS STATION AT A LOW SPEED; THERE WERE FOUR PUMPS IN LINE. AT THE FIRST ONE A CAR WAS BEING FUELED SO I WANED TO MOVE TO THE SECOND PUMP. WHEN I STARTED TO BRAKE THE CAR KEPT MOVING FORWARD THEN I WAS PRACTICALLY STANDING ON THE BRAKE BUT THE CAR KEPT MOVING CAUSING ME TO HIT THE STATIONARY CAR. ACCORDING TO THE …

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I PULLED INTO A GAS STATION AT A LOW SPEED; THERE WERE FOUR PUMPS IN LINE. AT THE FIRST ONE A CAR WAS BEING FUELED SO I WANED TO MOVE TO THE SECOND PUMP. WHEN I STARTED TO BRAKE THE CAR KEPT MOVING FORWARD THEN I WAS PRACTICALLY STANDING ON THE BRAKE BUT THE CAR KEPT MOVING CAUSING ME TO HIT THE STATIONARY CAR. ACCORDING TO THE POLICE REPORT HER DAMAGE WAS MINOR; MINE WAS MODERATE. THE OFFICER STATED IN THE REPORT I WAS INATTENTIVE REGARDLESS OF ME TELLING HIM TWICE ABOUT THE BRAKING AND/OR ACCELERATION PROBLEM. HYUNDAI SENT AN "INDEPENDENT" TECH AFTER THE CAR WAS REPAIRED AND THEY SAID IT WAS NOT THEIR PROBLEM. I REQUESTED THAT COMPANY INSPECTION FROM THE FIRST DAY OF THE ACCIDENT; I WAS INFORMED IT WOULD TAKE 4 TO 6 WEEKS. THIS IS A SAFETY ISSUE; MY FOOT WAS FIRMLY ON THE BRAKE THAT MORNING. WORRIED DRIVER............. *TR

NHTSA ODI #10447654

4,000 miles · Dec 8, 2011
Structure

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS WOULD NOT OPEN. THE CONTACT WAS ABLE TO OPEN THE REAR PASSENGERS SIDE DOOR BUT NOTICED THAT THE SEAL ON THE DOOR WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT THE M…

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TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS WOULD NOT OPEN. THE CONTACT WAS ABLE TO OPEN THE REAR PASSENGERS SIDE DOOR BUT NOTICED THAT THE SEAL ON THE DOOR WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT THE MECHANISM FOR THE CHILD LOCK OF BOTH REAR DOORS WOULD HAVE TO BE REPLACED. THE PART WAS NOT AVAILABLE FOR REPAIR AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

NHTSA ODI #10439060

800 miles · Sep 16, 2011
Electrical System

SINCE ABOUT 800 MILES THE TPMS LIGHT HAS BEEN COMING ON AND STAYS LIT FOR A WHILE AND THEN SHUTS OFF,. ON A RECENT TRIP, THE LIGHT CAME ON AND OFF MORE THAN 10 TIMES. THIS IS A SAFETY ISSUE SINCE WE DO NOT KNOW IF THE TIRE PRESSURE IS LOW OR NOT. THE DEALER AND HYUNDAI SAYS THEY CANNOT REPAIR IT OR DO ANYTHING UNLESS THE LIGH…

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SINCE ABOUT 800 MILES THE TPMS LIGHT HAS BEEN COMING ON AND STAYS LIT FOR A WHILE AND THEN SHUTS OFF,. ON A RECENT TRIP, THE LIGHT CAME ON AND OFF MORE THAN 10 TIMES. THIS IS A SAFETY ISSUE SINCE WE DO NOT KNOW IF THE TIRE PRESSURE IS LOW OR NOT. THE DEALER AND HYUNDAI SAYS THEY CANNOT REPAIR IT OR DO ANYTHING UNLESS THE LIGHT IS ON WHEN WE GET TO THEIR SHOP. THIS HAS NOT HAPPENED. *TT

NHTSA ODI #10425734

Mileage unknown · Jan 21, 2011
Exterior Lighting

HIGH AND LOW BEAM HEAD LIGHTS ARE NOT ADJUSTABLE INDIVIDUALLY. CHOICE #1=LOW BEAM AT PROPER ANGLE AND HIGH BEAM AIMED AT THE TOP OF TREES AHEAD. CHOICE #2= HIGH BEAM STRAIGHT AHEAD AND LOW BEAM 20 FEET AHEAD OF VEHICLE. EITHER WAY IS UNSAFE. HYUNDAI KNOWS OF THIS PROBLEM BUT DO NOT WANT TO DO ANYTHING ABOUT EVEN THOUGH THERE IS …

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HIGH AND LOW BEAM HEAD LIGHTS ARE NOT ADJUSTABLE INDIVIDUALLY. CHOICE #1=LOW BEAM AT PROPER ANGLE AND HIGH BEAM AIMED AT THE TOP OF TREES AHEAD. CHOICE #2= HIGH BEAM STRAIGHT AHEAD AND LOW BEAM 20 FEET AHEAD OF VEHICLE. EITHER WAY IS UNSAFE. HYUNDAI KNOWS OF THIS PROBLEM BUT DO NOT WANT TO DO ANYTHING ABOUT EVEN THOUGH THERE IS A REMEDY PUBLISHED IN THE INTERNET.

NHTSA ODI #10379154

Official recalls

4

23V651000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 22, 2023

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence & remedy

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

20V705000 · Engine And Engine Cooling:engine:oil/lubrication:seals/gaskets

Nov 13, 2020

Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.

Consequence & remedy

Consequence: An inoperative charging system can result in an engine stall, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect the valve cover gasket and repair it as necessary, free of charge. Owner letters were mailed September 7, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 197.

14V415000 · Engine And Engine Cooling:engine

Jul 8, 2014

Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.

Consequence & remedy

Consequence: If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, and the engine will lose power and the vehicle will eventually stop operating while being driven. An unexpected failure of motive power while driving increases the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect/repair or replace the alternator and the front valve cover gasket, free of charge. Hyundai sent out an interim letter to owners on September 3, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 121.

13V113000 · Exterior Lighting:brake Lights:switch

Apr 1, 2013

Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence & remedy

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.