2025 Hyundai Tucson

Vehiclr has been doing this since 4 montbs after purchase, then a recall came out we were told it would fix the problem. 3 times now since the recall the odometer screen and media screen will go blank while your driving. The car wont accelerate, turn signals, and steering colum becomes hard to operate properly. We have had to near accidents 1 being less than 2 hours in August of 2025 after Hyundai just claimed to repair the issue. We were driving on [XXX], screen went out, we lost full control of steering, had to wrestle with the wheel to keep car in its lane, we were almost hit by semi truck and ran off road. We immediately took car back to dealership, and shop assistant mgr was able to see for himself, it wasnt working after theu just made repair. They kept car a few days we were very reluctant to take vehicle back, out of these safety concerns, and my family having to ride in this vehicle. We took ot back as the dealership assured us the matter had been taken care. Then last week on [XXX], in the evening was driving down street and the screens started to flicker and the car wouldnt stay centeryed in the lane, then it happened both went blank, the car slowed down and the fight began on operating vehicle. In regards to no turn signal would go off, it wouldnt accelerate, the steering wouldnt operate correctly, if O wanted to center the car in the lane, it would pull the car another direction. A 7 minute ride home took over 20 minutes. We took car back to World Hyundai Matteson, the next morning and called Hyundai Corporate office to inform them we didnt want the vehicle back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, the vehicle was swaying from side to side. The connection was not secure to the steering wheel. The contact had to correct the steering wheel. Additionally, there was static on the radio, and the screen was inoperable. The screen went from white to black. When the heat was in the off position, hot air was entering through the vents. There were fumes inside the vehicle. The Forward Collision Avoidance assist, master warning, intelligent driving assist, and forward safety warning lights were illuminated. The local dealer was contacted, who was unable to determine the cause of the failure but was able to reset the radio. The vehicle was not diagnosed or repaired. The manufacturer was contacted and determined that the vehicle failed to meet the qualification for the Lemon Law. The failure mileage was approximately 500.

My Tucson was involved in a MVA. I was hit in the rear end by another SUV on the rear back passenger side of the vehicle. During impact, the steering wheel literally detached from the dashboard in my driver's hands leaving us with no way to steer or maneuver the vehicle. The result of this safety failure could have lead to serious injury or death of myself, my driver or anybody in the path of the vehicle. We did have hit anything. There is zero front or side damage to the Tucson. No airbags deployed, not even the one in the steering wheel. There were no warning lights or anything indicating there was a problem w the vehicle. I called the dealership and filed a complaint with Hyundai consumer affairs. They had an inspector go inspect the vehicle and followed up w a letter stating the vehicle did as it was designed to. The vehicle was deemed a total loss from my insurance company. It is currently sitting in impound and unsure if it is available for future inspection. There was zero issues with the vehicle prior to this incident other than a stone chip to the windshield that was due to be replaced. This vehicle was only 5 months old.

I leased a brand new 2025 Hyundai Tucson on March 15, 2025, with fewer than 10 miles on the odometer. Shortly after driving an additional 10 miles, the vehicle’s screen malfunctioned, displaying burn-in and becoming non-functional. This issue significantly affects safety, as it renders the backup camera unusable during operation. The vehicle was first brought in for service on March 17, 2025, but the issue was not resolved. Subsequent service attempts were made on March 20, April 9, and most recently on April 11, 2025. As of today, the problem remains unresolved. The vehicle has been in the service center for approximately 15 days since the date of purchase. In addition to the defective screen, the vehicle failed to start on one occasion, leaving me stranded alone in a parking lot, stuck in accessory mode with the brake locked. The car has also exhibited alignment issues, consistently pulling to the left while driving, which has required two alignments since the purchase date.