2020 Hyundai Tucson

Car broke down first time about 2.5 months ago. It was towed to Fred Beans Hyundai of Doylestown PA and they did oil testing on it and I was told that the car was burning oil too fast. They told me under warranty they needed to do a carbon combustion cleaning. So that was down, and less than 24 hours of having the car back, the check engine light came back on, the car wouldn’t drive above 50 miles per hour, and was jumping forward (the same thing that happened the first time) I had the car towed back to the dealership and they told me there was still leftover carbon and it needed to cleaned out again. The car was fine for about 2 months, however just today it broke down again. Same problem, check engine light came on and started flashing, the car will not go above 50 MPH and it jumps forward. I have now been given back a car that is unsafe to drive and put my family and 2 times. Clearly the dealership is not fixing the actual problem at hand and continues to put my family and i’s safety at risk. Each time the car has broken down I have been on the pa turnpike and been put in an extremely dangerous situation.

The contact owns a 2020 Hyundai Tucson. The contact stated that the "Check Brake Light" message was displayed on the instrument panel, and the screen indicated that the rear brake light bulb was defective. The vehicle was initially taken to an independent mechanic where the brake light bulb was replaced; however, the failure recurred. The vehicle was then taken to a dealer where the contact was informed that the brake light bulb had failed because the bulb was an aftermarket part. The contact had the brake light bulb replaced with an authorized Hyundai part; however, that part also failed soon after the bulb was replaced. The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The vehicle was taken back to the dealer but was not yet repaired. The failure mileage was approximately 40,000.

The contact owns a 2020 Hyundai Tucson. While the contact’s daughter was driving at an undisclosed speed, there was an abnormally loud knocking sound coming from the vehicle before the engine seized. The vehicle was towed to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 83,500.

Engine is consuming 3+ quarts per 1000 miles. There is no low oil warning light or notification, just a low oil pressure light which could be caused by many things that would not cause a vehicle fire like low oil would. Hyundai was contacted and we were told that all we need to do was get our oil changed with them, come back in 1000 miles to check the level, if it was consuming greater than 1 quart per thousand miles we would be scheduled for a combustion chamber cleaning (service tech said this would do nothing to solve the issue), drive 1000 more miles and check level again, and if it was greater than 1 quart per thousand we would be scheduled for a new engine. They were informed that we were the second owner and we were told that shouldn’t be an issue. After completing the oil change and going in after 1000 miles we were told that the engine consumed approximately 3 quarts of oil. That information was apparently submitted to Hyundai and they said we were not approved for the combustion cleaning because we were the second owner. The safety of the vehicle was not taken into account at all and Hyundai did not show any concern of vechile fires even though low oil is a contributing factor to many scenarios that can cause injury or death.

The contact owns a 2020 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The contact called a towing service to jumpstart the vehicle. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the crankshaft bearing failed due to foreign material in the engine and oil consumption. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

This call actively has a recall on engine rods any Hyundai and some Kia models ranging from 2011 all the way until 2022. They are known for having a faulty motor with active oil consumption and are currently facing several lawsuits and my car is one of these cars facing this issue however, the manufacturer doesn’t want to Fully create a recall on the motor claims that are causing this rapid oil consumption issue I would like this to be investigated as well as it be investigative why you don’t already have their current active recall listed on your website . but if your website was correct and listed the engine, Roddery call, and if my engine rod were to blow, then they would actually address this issue however, some people are getting this issue addressed under their manufacturer warranty however it is becoming extremely difficult because they want us to pay out-of-pocket for a pointless test as newer vehicles should not be burning oil with no active problems. Clearly, the states there is a problem which there is as of all the active lawsuits.