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2020 Hyundai Tucson

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Hyundai Tucson do not stand out strongly from the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 31 of 176 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports2 fire reports4 injury reports

Seats complaints

3 reports
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Mileage unknown · Jun 17, 2026
Seats

My driver's seat broke and started wobbling while driving. The whole. Bottom plate is broken and the bolt will not hold it steady. It will not stay in one place. It slides back and forth and bounces up and down

NHTSA ODI #11744712

4,500 miles · Mar 24, 2021
Seats

I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT WAS BURNT AND MELTED SO DEEP IT WAS UNBELIEVABLE BECAUSE MY SEAT HEATER WAS ON, MY CAR COULD HAVE BEEN EXPLODED, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THE…

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I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT WAS BURNT AND MELTED SO DEEP IT WAS UNBELIEVABLE BECAUSE MY SEAT HEATER WAS ON, MY CAR COULD HAVE BEEN EXPLODED, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BURN BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE. IMAGINE IT WAS A CAR SEAT ON IT OR A PARALYSIS PERSON WHO WAS SITTING THERE.

NHTSA ODI #11404751

4,500 miles · Mar 23, 2021
Seats

I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT BURNED AND MELTED SO DEEP IT WAS UNBELIEVABLE JUST BECAUSE MY SEAT HEATER WAS ON FOR 2, 3 HOURS, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THE…

Read full complaint

I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT BURNED AND MELTED SO DEEP IT WAS UNBELIEVABLE JUST BECAUSE MY SEAT HEATER WAS ON FOR 2, 3 HOURS, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BE BURNT BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE.

NHTSA ODI #11404441

Official recalls

1

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

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