2020 Hyundai Tucson

Was in a side impact car accident last year. And have been speaking with Hyundai off and on since the accident and have basically been brushed off in my concerns about the fact my airbags never deployed when my rear passenger door was essentially ripped off during the car accident. Progressive moved quickly with my claim and Hyundai pretty much told me not their problem since progressive moved the vehicle so fast and they said they can’t locate it even though I gave them exactly who to get in contact with and they never bothered and basically told me my issue was unfounded due to the fact they couldn’t locate said vehicle

I was involved in a motor vehicle accident on January 14, 2024. My vehicle was struck head on, left driver side. The airbag did not deploy. I sprain my shoulder, fractured my chest rib, and have a knee contusion. My insurance company deemed my vehicle a total loss. I contacted Hyundai and they advised that because I did not currently have vehicle in my possession, they could not inspect it. I gave Hyundai the contact information to view the vehicle and they refused, stating they do not get involved with insurance company. My vehicle has not been inspected and my insurance claims representative is awaiting a call from Hyundai, to view vehicle at storage location. There were no warning lamps or other symptoms stating that the vehicle had an issue prior to the accident. My vehicle had a successful all points system check in May 2023, at a Hyundai dealership.

The contact owns a 2020 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated intermittently. The vehicle was taken to the dealer, where the unit under the passenger’s side seat was replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Since mid to late December 2021 the Airbag light has come on roughly 4 to 6 or more times. The last time currently was 05/07/2022 after having had the "code cleared and a reset" done at the dealership of purchase. This reset took place at 10:27 am and the light came on again at 1:57 pm. The cost to me was $175.00. I feel this poses a safety concern though I was told "most likely the airbag would fail to go off".

Proceeding with flow of traffic, Southbound on a 2 lane st, I was in the curb lane. A truck exiting interstate ran through, at approx 50-60 MPH, a red light. Initial contact was made on passenger side front and rear door. He continued to push my car, and I turned the wheel to the right to avoid left lane traffic (as they couldn't move becuase of guard rail facing East) and he gunned it and pushed me into a concrete the guard rail at about 15-25 mph. The car was stuck in drive, it couldn't be put into any other gear.▪︎There were no airbag deployment at all▪︎I've missed worked since 2/11. I have severe left side injuries-neck, shoulder, upper/lower arm, wrist, and left hand, upper back pain, lower back pain, pain down the back of my legs, right shoulder pain, concussion, numbness, tingling in fingers, back, and feet. Labored breathing, bruising, headache, some loss of mobility, in constant pain, panic attacks/anxiety, under care of pulmonologist, family dr., physical therapist, chiropractor (as of now), insurance company towed car to their facility to get estimate. They have the car in their possession and the only ones to do any inspection at this point. THERE WERE ABSOLUTELY NO WARNING LIGHTS, MESSAGES, NOISES, NO WARNINGS ON BLUELINK APP, NOTHING THAT WOULD GIVE ME ANY INDICATION THERE WERE ISSUES WITH TRANSMISSION (GEAR STUCK IN DRIVE) OR AIRBAG MALFUNCTIONS.