Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
3990–25K
12925–50K
16050–75K
8375–100K
56100–150K
5150K+
832 reports with mileage · 785 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 516 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 423 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 227 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports24 fire reports6 injury reports
What owners actually said
1,617 reports
Mileage unknown · Aug 26, 2025
Power Train
The car will fail to accelerate when turning at a stop and starting at times. It’s very dangerous b/c you can be at a complete stop on the highway and try to start going and the car will sputter out. There is no doubt that something is wrong with the transmission and has been for a year but didn’t register until 12,000 miles lat…
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The car will fail to accelerate when turning at a stop and starting at times. It’s very dangerous b/c you can be at a complete stop on the highway and try to start going and the car will sputter out. There is no doubt that something is wrong with the transmission and has been for a year but didn’t register until 12,000 miles later.the car only has 70,000 miles in it. I kept taking it to Hyundai to be looked at and they kept telling me it was just how the dual clutch transmission works. Now a year later they say it’s registering as a problem but don’t want to cover it under the warranty b/c I’m a second owner. If I was the original owner, it would be covered. If you look at the history of this year and make, you can see there have been issues with this car. I am extremely upset they aren’t willing to cover the cost. This is my [XXX] daughter’s car and this has been extremely dangerous to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11683046
Mileage unknown · Aug 21, 2025
EngineFuel/propulsion SystemPower Train
1. "Transmission or ECU" 2. There is a lag and sometimes almost stall when accelerating from a stop. I was turning into a lane from a stop sign and the car decided to not move for 3-4 seconds after pressing accelerator. If people had come around the blind corner when that happened I would have been T boned. 3. All four people …
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1. "Transmission or ECU" 2. There is a lag and sometimes almost stall when accelerating from a stop. I was turning into a lane from a stop sign and the car decided to not move for 3-4 seconds after pressing accelerator. If people had come around the blind corner when that happened I would have been T boned. 3. All four people living in my house...... and our mechanic. Yes 4.No, because were not paying for something that has had a recall. 5. We inherited this car from my grandmother and she knows nothing about cars so she never thought anything was wrong. Since the day we got it, it has been doing the same thing "DCT CONTROL LOGIC UPDATE & P0128 DTC LOGIC UPDATE (RECALL 149)" #17-01-023
NHTSA ODI #11682228
Mileage unknown · Aug 14, 2025
Electrical SystemPower TrainUnknown Or Other
i bought the car used, i took it in for diagnostics on my transmission. they claimed i needed a new one, not claiming i need a new clutch. my car’s model and year match the DCT recall problems. but not the vin. when my car was in the heat or accelerating it had the same issues listed. i believe this is a manufacturing issue.
NHTSA ODI #11680595
Mileage unknown · Aug 14, 2025
Electrical SystemEngineVehicle Speed ControlFire
My catalytic converter caught on fire a couple months back then I hit a code for the knock sensor replaced it and it started to act up again I can’t go over 49 burning oil took it to Hyundai now they are saying my engine is going out and I’m still panting carmart got the car
NHTSA ODI #11680549
Mileage unknown · Aug 6, 2025
EngineUnknown Or OtherVehicle Speed Control
original owner. Car shook badly and hesitated losing speed at 61k. dealership replaced all or four ignition coils and spark plugs. Car started and burning oil at 61,000 despite regular oil changes at 3500. Mostly done by the dealership. Car has been burning oil uses 1 quart every 500 miles. All four window regulators have stoppe…
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original owner. Car shook badly and hesitated losing speed at 61k. dealership replaced all or four ignition coils and spark plugs. Car started and burning oil at 61,000 despite regular oil changes at 3500. Mostly done by the dealership. Car has been burning oil uses 1 quart every 500 miles. All four window regulators have stopped working. I replaced one.
NHTSA ODI #11678719
Mileage unknown · Aug 5, 2025
Power Train
1. December 2024: Hyundai dealership diagnosed my transmission as defective (unable to shift properly) and recommended a full replacement. Despite this, they assured me the vehicle was "safe to drive" without disclosing risks. - Unedited dealer text: "The tech said he doesn’t think it will break down or leave you stranded, …
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1. December 2024: Hyundai dealership diagnosed my transmission as defective (unable to shift properly) and recommended a full replacement. Despite this, they assured me the vehicle was "safe to drive" without disclosing risks. - Unedited dealer text: "The tech said he doesn’t think it will break down or leave you stranded, he just can’t get it to shift correctly." - No warnings were given about prolonged use, highway driving, or potential failure. 2. Post-Repair Damage: After relying on Hyundai’s advice, the transmission worsened, causing additional damage (e.g., radiator failure). 3. Recall Negligence: My VIN was wrongly excluded from Recall 16V-628 (transmission control issues), despite exhibiting identical symptoms. They didn't cover repairs, despite their technician confirming the defect. The safety impacts are as follows: - Sudden loss of power while driving (e.g., inability to accelerate or shift). - Increased crash risk due to erratic transmission behavior. - Hyundai’s failure to warn put me and other drivers in danger. I am requesting: - Investigate why my VIN was excluded from Recall 16V-628. - Force Hyundai to reimburse repairs and extend recall coverage. - Require Hyundai to issue clear safety warnings after faulty repairs. Attached is the following: - The radiator repair invoice. - Proof of text from Hyundai. - Proof of my Vin being excluded from recall. - Quote for my transmission repair.
NHTSA ODI #11678622
Mileage unknown · Aug 4, 2025
EngineFuel/propulsion System
I have been dealing with ongoing engine performance problems for over a year. My Tucson consumes oil at an abnormal rate, and I constantly have to refill it. There is also sluggish acceleration, and the Check Engine Light has stayed on despite multiple inspections and maintenance efforts. I’ve seen hundreds of complaints about t…
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I have been dealing with ongoing engine performance problems for over a year. My Tucson consumes oil at an abnormal rate, and I constantly have to refill it. There is also sluggish acceleration, and the Check Engine Light has stayed on despite multiple inspections and maintenance efforts. I’ve seen hundreds of complaints about this exact issue from other Hyundai owners. I also found that an NHTSA investigation is ongoing, yet Hyundai continues to deny responsibility, often blaming the issue on the owner. I believe this is a safety concern and a manufacturer defect that needs to be addressed before more drivers experience full engine failure. Please investigate this further and include my VIN in any future action or recall.
NHTSA ODI #11678180
Mileage unknown · Aug 3, 2025
EngineUnknown Or Other
The reason of this complain is due to excessive oil consumption which now damaged my catalytic converter against Hyundai Motors America. The complained started 2021 where we noticed that the low oil engine light up after only 1500 miles from last oil change. We submitted the complained with dealer (Carlsbad and Escondido CA) and…
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The reason of this complain is due to excessive oil consumption which now damaged my catalytic converter against Hyundai Motors America. The complained started 2021 where we noticed that the low oil engine light up after only 1500 miles from last oil change. We submitted the complained with dealer (Carlsbad and Escondido CA) and my car failed 3 consecutive oil consumption test and Hyundai performed an engine cleaning, claiming it was going to fix the problem. This happened when the vehicle was still under warranty. At the time they said that if this did not fix the problem, they were still going to fix the car since the issue happened under warranty. The engine cleaning DID NOT fixed the problem, my car no longer has warranty and my catalytic converter fails and makes the vehicle inoperable in highway (engine ceases to accelerate) . We submitted a complain with Hyundai corporate and they denied fixing our car since the vehicle was no longer under warranty. I would like to ask for them to fix the engine and catalytic converter make the car operable again.
NHTSA ODI #11678083
Mileage unknown · Jul 22, 2025
Unknown Or Other
All Windows regulators failed one after another. They make sound when trying to close but nothing happens. The windows get stucked.
NHTSA ODI #11675354
Mileage unknown · Jul 21, 2025
Unknown Or Other
Door latch - after a few attempts of trying to open my rear passenger door. The handle does not seem to function properly and I’ve seen that a lot of 2016s Tuscon have this issue with their doors
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence & remedy
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Consequence & remedy
Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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