NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
261 reportsClear category filter40,000 miles · Mar 31, 2021
Power TrainUnknown Or Other
MY 2016 HYUNDAI TUCSON WAS FAILING TO ACCELERATING AFTER A STOP, AND SHUDDERING / SLOWING DOWN WHILE DRIVING. THIS IS VERY ALARMING ESPECIALLY WHILE DRIVING ON BUSY ROADS IN WHICH YOU COULD EASILY CAUSE AN ACCIDENT BY NOT BEING ABLE TO ACCELERATE. I TOOK MY CAR TO HYUNDAI TO FIND OUT IT IS AN ISSUE WITH THE DUAL CLUTCH TRANSMISS…
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MY 2016 HYUNDAI TUCSON WAS FAILING TO ACCELERATING AFTER A STOP, AND SHUDDERING / SLOWING DOWN WHILE DRIVING. THIS IS VERY ALARMING ESPECIALLY WHILE DRIVING ON BUSY ROADS IN WHICH YOU COULD EASILY CAUSE AN ACCIDENT BY NOT BEING ABLE TO ACCELERATE. I TOOK MY CAR TO HYUNDAI TO FIND OUT IT IS AN ISSUE WITH THE DUAL CLUTCH TRANSMISSION (AGAIN, IN 2021) - WHILE I HAVE DONE MY RESEARCH AND FOUND THERE WAS A SAFETY RECALL IN 2016 FOR THIS ISSUE I WAS SURPRISED TO FIND THAT HYUNDAI WOULD NOT COVER THE COSTS OF REPAIR. I HAVE FILED A CLAIM WITH HYUNDAI BUT HAVE NOT RECEIVED ANY CONTACT BACK. MY VEHICLE IS UNSAFE TO DRIVE, AND I AM BEING TOLD I WILL BE CHARGED STORAGE FEES IF I LEAVE IT AT THE DEALERSHIP SERVICE CENTER WITHOUT REPAIR WHILE I WAIT TO SETTLE MY CLAIM. THE VEHICLE IS UNSAFE TO DRIVE, DUE TO AN ISSUE THAT HAS PREVIOUSLY BEEN RECALLED.
NHTSA ODI #11405738
Mileage unknown · Mar 24, 2021
Electrical SystemUnknown Or Other
DOOR ACTUATORS FAIL AND DOORS CANNOT BE OPENED. THIS IS A HUGE SAFETY ISSUE AND HYUNDAI HAS NOT ADDRESSED THE ISSUE WITH AN UPDATED DESIGN OR RECALL ON OLDER FAILING DOOR ACTUATORS. NOTE, WHEN I SAY OLD, THESE ARE 5-6 YEARS OLD. AS A FIRST RESPONDER, I AM APPALLED THAT THIS ISSUE HAS NOT BEEN ADDRESSED AND RESOLVED ALREADY. IF I…
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DOOR ACTUATORS FAIL AND DOORS CANNOT BE OPENED. THIS IS A HUGE SAFETY ISSUE AND HYUNDAI HAS NOT ADDRESSED THE ISSUE WITH AN UPDATED DESIGN OR RECALL ON OLDER FAILING DOOR ACTUATORS. NOTE, WHEN I SAY OLD, THESE ARE 5-6 YEARS OLD. AS A FIRST RESPONDER, I AM APPALLED THAT THIS ISSUE HAS NOT BEEN ADDRESSED AND RESOLVED ALREADY. IF I AM TRYING TO GAIN ACCESS TO A PERSON INVOLVED IN A WRECK AND I HAVE TO REQUEST OR PERFORM ADVANCED EXTRICATION SIMPLY BECAUSE OF POORLY DESIGNED ACTUATORS THEN THE FAMILIES OF THOSE ENTRAPPED VICTIMS SHOULD BE ABLE TO SUE HYUNDAI FOR DAMAGES.
NHTSA ODI #11404658
95,000 miles · Mar 15, 2021
Unknown Or Other
IN 2019, THE REAR PASSENGER DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE. WE HAD IT REPAIRED BY HYUNDAI DEALERSHIP. NOW, THE PASSENGER FRONT DOOR IS DOING THE SAME. WE CAN UNDERSTAND ONE BAD PART, BUT FOUND IT TOO COINCIDENTAL THAT IT HAPPENED TWICE. NEITHER WAS DUE TO OPERATOR CAUSED DAMAGE OR MISUSE. WE RESEARCHED IT AND FOUND M…
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IN 2019, THE REAR PASSENGER DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE. WE HAD IT REPAIRED BY HYUNDAI DEALERSHIP. NOW, THE PASSENGER FRONT DOOR IS DOING THE SAME. WE CAN UNDERSTAND ONE BAD PART, BUT FOUND IT TOO COINCIDENTAL THAT IT HAPPENED TWICE. NEITHER WAS DUE TO OPERATOR CAUSED DAMAGE OR MISUSE. WE RESEARCHED IT AND FOUND MANY OTHERS SUFFERING THE SAME ISSUE. THIS IS A SAFETY HAZARD AND SHOULD BE COVERED BY MANUFACTURER. THIS VEHICLE IS PRIMARILY SINGLE PASSENGER USE WITH OCCASIONAL USE OF THE OTHER DOORS TO PUT GROCERIES IN/OUT. HAD IT BEEN FAILURE FROM OVERUSE, IT WOULD HAVE BEEN THE DRIVER DOOR.
NHTSA ODI #11403153
Mileage unknown · Mar 15, 2021
Unknown Or Other
REAR PASSENGER DOOR ON DRIVERS SIDE DOES NOT UNLOCK. STARTED AS RANDOM LAST SUMMER BUT NOW DOES IT ALL THE TIME. 4 MONTHS PAST WARRANTY DATE. 52,000 MILES
NHTSA ODI #11403005
57,800 miles · Mar 14, 2021
Electrical SystemStructureUnknown Or Other
THIS HAPPENED LAST MONTH AS WELL. DRIVERS SIDE REAR DOOR WILL NOT OPEN WHILE IT IS PARKED AND ON, IT LOCKS AND UNLOCKS BUT WILL NOT OPEN FROM THE INSIDE OR OUTSIDE WHILE IT'S UNLOCKED. LAST TIME IT FIXED AFTER PULLING ON IT APPROXIMATELY 25 TIMES TOTAL. I HAVE TRIED MANUALLY AND AUTOMATICALLY LOCKING AND UNLOCKING AND TRYING TO…
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THIS HAPPENED LAST MONTH AS WELL. DRIVERS SIDE REAR DOOR WILL NOT OPEN WHILE IT IS PARKED AND ON, IT LOCKS AND UNLOCKS BUT WILL NOT OPEN FROM THE INSIDE OR OUTSIDE WHILE IT'S UNLOCKED. LAST TIME IT FIXED AFTER PULLING ON IT APPROXIMATELY 25 TIMES TOTAL. I HAVE TRIED MANUALLY AND AUTOMATICALLY LOCKING AND UNLOCKING AND TRYING TO OPEN BUT NOTHING WORKS. THIS TIME IS IS NOT WORKING AND BECOMES A SAFETY HAZARD ESPECIALLY WITH CHILDREN.
NHTSA ODI #11402852
Mileage unknown · Mar 10, 2021
Electrical SystemUnknown Or Other
THE PASSENGER SIDE BACK DOOR WILL NOT OPEN WHEN CAR IS UNLOCKED. THE DOOR WILL NOT OPEN FROM THE INSIDE EITHER. THE HANDLE HAS TO BE PULLED FORCEFULLY SEVERAL TIMES BEFORE THE DOOR WILL OPEN.
NHTSA ODI #11400267
21,000 miles · Mar 2, 2021
Unknown Or Other
CHILD SAFETY LOCK SWITCH NOT OPERATIONAL ON PASSENGER REAR SEAT. CANNOT OPEN THE DOOR FROM INSIDE OR OUTSIDE. CANNOT OPEN DOOD TO CHANGE SWITCH POSITION
NHTSA ODI #11398692
Mileage unknown · Feb 25, 2021
Unknown Or Other
THE DOOR LOCKING MECHANISM IS FAULTY. I AM UNABLE TO OPEN A PASSENGER DOOR FROM THE OUTSIDE OR THE INSIDE, REGARDLESS OF CHILD LOCK POSITION. I HAVE TWO CHILDREN, A 2 YEAR OLD AND A 7 MONTH OLD. THE FAULTY PART IS A WIDESPREAD ISSUE AMONG TUSCON'S AND IN THE EVENT OF A CRASH OR A VEHICULAR FIRE, I WOULD BE UNABLE TO ACCESS MY CH…
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THE DOOR LOCKING MECHANISM IS FAULTY. I AM UNABLE TO OPEN A PASSENGER DOOR FROM THE OUTSIDE OR THE INSIDE, REGARDLESS OF CHILD LOCK POSITION. I HAVE TWO CHILDREN, A 2 YEAR OLD AND A 7 MONTH OLD. THE FAULTY PART IS A WIDESPREAD ISSUE AMONG TUSCON'S AND IN THE EVENT OF A CRASH OR A VEHICULAR FIRE, I WOULD BE UNABLE TO ACCESS MY CHILD BECAUSE THE DOOR WOULD NOT OPEN.
NHTSA ODI #11397977
Mileage unknown · Feb 24, 2021
Electrical SystemStructureUnknown Or Other
THE REAR DRIVER DOOR IS STUCK CLOSED NO MATTER WHAT I DO. AFTER LOOKING ONLINE, IT SEEMS LIKE MULTIPLE PEOPLE ARE HAVING THE SAME ISSUE WITH THE DOOR ACTUATOR GOING OUT. NOW IF PEOPLE ARE IN MY BACK SEAT, PEOPLE ARE STUCK AND HAVE TO GO OUT THE OTHER DOOR. MY FEAR NOW IS THE OTHER DOOR WILL GO OUT ALSO AND SOMEONE WILL BE STUCK …
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THE REAR DRIVER DOOR IS STUCK CLOSED NO MATTER WHAT I DO. AFTER LOOKING ONLINE, IT SEEMS LIKE MULTIPLE PEOPLE ARE HAVING THE SAME ISSUE WITH THE DOOR ACTUATOR GOING OUT. NOW IF PEOPLE ARE IN MY BACK SEAT, PEOPLE ARE STUCK AND HAVE TO GO OUT THE OTHER DOOR. MY FEAR NOW IS THE OTHER DOOR WILL GO OUT ALSO AND SOMEONE WILL BE STUCK IN THE BACK OF MY CAR.
NHTSA ODI #11397761
Mileage unknown · Feb 20, 2021
Unknown Or Other
REAR PASSENGER SIDE DOOR WILL NO LONGER OPEN FROM THE INSIDE OR OUTSIDE.
NHTSA ODI #11397109
Official recalls
5Sep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Nov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Aug 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence & remedy
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
May 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Consequence & remedy
Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Mar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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