BACK DOORS WILL NO OPEN AFTER THEY ARE LOCKED EVEN WHEN UNLOCKED THEY WILL NOT OPEN IF KIDS IN BACK YOU CAN'T OPEN DOORS TO GET KIDS OUT OF CAR SEAT THIS IS A PROBLEM THAT OTHER PEOPLE ARE HAVING WITH THIS CAR IT'S A BIG SAFETY ISSUE IF YOU NEEDED TO GET ACCESS TO THE BACK SEAT OF THE CAR IT'S IMPOSSIBLE THIS IS A ONGOING ISSUE …
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BACK DOORS WILL NO OPEN AFTER THEY ARE LOCKED EVEN WHEN UNLOCKED THEY WILL NOT OPEN IF KIDS IN BACK YOU CAN'T OPEN DOORS TO GET KIDS OUT OF CAR SEAT THIS IS A PROBLEM THAT OTHER PEOPLE ARE HAVING WITH THIS CAR IT'S A BIG SAFETY ISSUE IF YOU NEEDED TO GET ACCESS TO THE BACK SEAT OF THE CAR IT'S IMPOSSIBLE THIS IS A ONGOING ISSUE SOMETIMES THEY OPEN AND IT'S TIMES MAY GO DAYS BEFORE YOU CAN GET THEM TO OPEN
NHTSA ODI #11316840
50,000 miles · Mar 5, 2020
Structure
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER DOOR LATCH FAILED. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR FROM THE OUTSIDE OR INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS…
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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER DOOR LATCH FAILED. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR FROM THE OUTSIDE OR INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #11316388
80,000 miles · Mar 4, 2020
Structure
PASSENGER SIDE FRONT DOOR DOES NOT OPEN WHEN HANDLED IS PULLED - HAVE TO PULL IT MULTIPLE TIMES. REAR PASSENGER SIDE REAR DOOR DOES NOT OPEN AT ALL FROM THE EXTERIOR OR THE INTERIOR.
NHTSA ODI #11316098
66,000 miles · Mar 3, 2020
Structure
THE PASSENGER BACK DOOR WILL NOT OPEN FROM THE INSIDE OR OUT.
NHTSA ODI #11315928
147,000 miles · Feb 11, 2020
EngineSteeringStructure
I'M THE ORIGINAL OWNER OF A 2016 TUCSON. HERE ARE ALL THE SYMPTOMS AND ISSUES WITH THIS VEHICLE: DEALER RECOMMENDED REPLACING THE CATALYTIC CONVERTER DEC 2019 AND I HAD THE PART REPLACED. HAD AN OIL CHANGE ON 1-26-2020 AND THE NEXT WEEK ON 2-2-2020 THE ENGINE WAS TAPPING, CHECKED THE OIL AND DISCOVERED NO OIL IN THE ENGINE. …
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I'M THE ORIGINAL OWNER OF A 2016 TUCSON. HERE ARE ALL THE SYMPTOMS AND ISSUES WITH THIS VEHICLE: DEALER RECOMMENDED REPLACING THE CATALYTIC CONVERTER DEC 2019 AND I HAD THE PART REPLACED. HAD AN OIL CHANGE ON 1-26-2020 AND THE NEXT WEEK ON 2-2-2020 THE ENGINE WAS TAPPING, CHECKED THE OIL AND DISCOVERED NO OIL IN THE ENGINE. THE LOW OIL INDICATOR LIGHT NEVER CAME ON. THE CAR CONTINUES TO BURN OIL. MECHANICS CHECKED CAR AGAIN AND NO LEAKS WAS DISCOVERED. AND STILL UNABLE TO DETERMINE WHY THIS CAR IS BURNING OIL. MECHANIC IS RECOMMENDING A NEW ENGINE. ALSO, THE CAR WILL NOT ACCELERATE ACCURATELY AND HESITATES AT ABOUT 45 MPH. THERE IS A CLICKING NOISE WHEN TURNING THE STEERING WHEEL. THE DEALERSHIP SAYS THAT DOES CAUSE ANY PROBLEMS BUT THE PART CAN BE REPLACED. THE DRIVERS DOOR STICKS HAVE TO PULL ON THE DOOR HANDLE 2-3 TIMES BEFORE THE DOOR OPENS. MAJOR ENGINE ISSUES,
NHTSA ODI #11308433
61,000 miles · Dec 25, 2019
Structure
THE REAR PASSENGER DOOR WILL NOT OPEN FROM EITHER INSIDE OR OUT. THERE IS NO DAMAGE TO DOOR OR VEHICLE, THIS STARTED RANDOMLY OVER AN YEAR AND FINALLY WON'T OPEN. I TOOK IT TO THE DEALER AND THEY SAID ITS OUT OF WARRANTY BY 1,000 MILES AND IT WILL COST OVER $500 TO BE FIXED. THEY RECOMMEND CUTTING THE DOOR HANDLE OFF TO GAIN AC…
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THE REAR PASSENGER DOOR WILL NOT OPEN FROM EITHER INSIDE OR OUT. THERE IS NO DAMAGE TO DOOR OR VEHICLE, THIS STARTED RANDOMLY OVER AN YEAR AND FINALLY WON'T OPEN. I TOOK IT TO THE DEALER AND THEY SAID ITS OUT OF WARRANTY BY 1,000 MILES AND IT WILL COST OVER $500 TO BE FIXED. THEY RECOMMEND CUTTING THE DOOR HANDLE OFF TO GAIN ACCESS. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE LOOK INTO, THERE ARE MANY TUCSON OWNERS OF SEVERAL HYUNDAI FORUMS HAVING THE SAME ISSUE. (UNABLE TO OPEN DOORS). HOPING TO HEAR BACK FROM YOU, (XXXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11291181
Mileage unknown · Dec 20, 2019
Electrical SystemStructureUnknown Or Other
THE DOORS AT TIMES WILL NOT OPEN, POWER WINDOWS WILL NOT GO DOWN. VEHICLE HESITATES WHEN DRIVING. WHEN UNLOCKING DOORS WITH REMOTE, DOORS LOCK BACK ON THEIR OWN.
NHTSA ODI #11290294
30,500 miles · Nov 23, 2019
Structure
THE POWER TAILGATE WILL OPEN WHEN THE VEHICLE IS IN A GROCERY PARKING LOT. THE DATE REPORTED IS THE MOST RECENT OCCASION. IT HAS HAPPENED SEVERAL MORE TIMES PREVIOUSLY. ONLY ONCE DID IT HAPPEN WHEN THE CAR WAS IN OUR DRIVEWAY. I DISABLED THE LIFTGATE/TAILGATE
NHTSA ODI #11281957
60,500 miles · Nov 13, 2019
Electronic Stability Control (esc)Exterior LightingStructure
FIRST MY DRIVER'S SIDE REAR DOOR GOT TO STICKING AT 60, 500 MILE AND NOW MY FRONT PASSENGER SIDE DOOR DOING THE SAME THING. MY TAILLIGHT SAYS IT'S NOT WORK AND IT BE WORKING AND VIS VERSUS, AS IF THERE'S A SHORTAGE. NOW THE STEEP HILL LIGHTS COME ON ALONG WITH THE CAR TRACTION LIGHT. IT'S DOING IT MORE NOW THAN EVER. HAVING TO R…
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FIRST MY DRIVER'S SIDE REAR DOOR GOT TO STICKING AT 60, 500 MILE AND NOW MY FRONT PASSENGER SIDE DOOR DOING THE SAME THING. MY TAILLIGHT SAYS IT'S NOT WORK AND IT BE WORKING AND VIS VERSUS, AS IF THERE'S A SHORTAGE. NOW THE STEEP HILL LIGHTS COME ON ALONG WITH THE CAR TRACTION LIGHT. IT'S DOING IT MORE NOW THAN EVER. HAVING TO RESTART MY VEHICLE EVERYTIME NOW TO RESET IT. IT DOING IT AT RED LIGHT AND WHILE I'M DRIVING ALL ON IT OWN. MY BIGGEST FEAR IS MY DOORS STICKING AND THE DEALERSHIP IN TUPELO MS TOLD ME I WILL HAVE TO PAY FOR A DIAGNOSTIC AND TO ME I FEEL I SHOULD NOT HAVE TO BECAUSE THAT DEALING WITH MY SAFETY. THERE HAVE NOT BE ANY THING DONE TO EITHER DOOR FOR THE TO BE THAT WAY ON MY BEHALF.
NHTSA ODI #11279820
62,000 miles · Nov 4, 2019
Electrical SystemStructure
THE PROBLEM OCCURRED WHEN THE VEHICLE WAS PARKED; THE DOORS AUTOMATICALLY UNLOCKED WHEN I PUT THE VEHICLE IN PARK BUT WHEN THE PASSENGERS TRIED TO LEAVE THROUGH THE REAR DRIVER'S SIDE DOOR IT WOULD NOT OPEN FROM INSIDE. I TRIED OPENING THE HANDLE FROM OUTSIDE THINKING IT WAS CHILD LOCKS BUT THE DOOR WOULD NOT OPEN THAT WAY EITHE…
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THE PROBLEM OCCURRED WHEN THE VEHICLE WAS PARKED; THE DOORS AUTOMATICALLY UNLOCKED WHEN I PUT THE VEHICLE IN PARK BUT WHEN THE PASSENGERS TRIED TO LEAVE THROUGH THE REAR DRIVER'S SIDE DOOR IT WOULD NOT OPEN FROM INSIDE. I TRIED OPENING THE HANDLE FROM OUTSIDE THINKING IT WAS CHILD LOCKS BUT THE DOOR WOULD NOT OPEN THAT WAY EITHER. BOTH HANDLES MOVE BUT NOTHING HAPPENS, AND I HAVE MADE SURE THE LOCK IS FULLY UNLOCKED. MECHANIC SAYS IT IS POWER LOCK ACTUATOR. THERE IS NO WAY FOR ME TO OPEN THIS DOOR WITHOUT SPECIFIC TOOLS. NOTHING HAS HIT THE DOOR INSIDE OR OUTSIDE.
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence & remedy
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Consequence & remedy
Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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