ONGOING PROBLEM WITH DOORS NOT OPENING FROM INSIDE THE VEHICLE OR OUTSIDE. ALREADY REPAIRED ONE AT DEALERSHIP UNDER WARRANTY, OTHER 2 DOORS REPAIRED AND NEEDING REPAIR AGAIN. FRONT DRIVERS DOOR AND REAR DRIVER DOOR CURRENTLY EFFECTED. EXTREMELY UNSAFE IF IN AN ACCIDENT AND TWO WORKING DOORS ARE DAMAGED AND UNOPERATIONAL. HYUNDAI…
Read full complaint
ONGOING PROBLEM WITH DOORS NOT OPENING FROM INSIDE THE VEHICLE OR OUTSIDE. ALREADY REPAIRED ONE AT DEALERSHIP UNDER WARRANTY, OTHER 2 DOORS REPAIRED AND NEEDING REPAIR AGAIN. FRONT DRIVERS DOOR AND REAR DRIVER DOOR CURRENTLY EFFECTED. EXTREMELY UNSAFE IF IN AN ACCIDENT AND TWO WORKING DOORS ARE DAMAGED AND UNOPERATIONAL. HYUNDAI SAYS THEY DON'T HAVE A PROBLEM BUT COMPLAINTS ON THE INTERNET ARE HUGE IN NUMBERS.
NHTSA ODI #11405250
30,000 miles · Mar 27, 2021
Electrical SystemStructure
ALL DOORS LOCKED AND WON'T OPEN WITH KEY/FOB. IF A CHILD IS LOCKED IN THERE AND I CAN'T GET INSIDE THIS ISSUE COULD BE EXTREMELY DANGEROUS. MANUFACTURER REFUSES TO FIX.
NHTSA ODI #11405157
56,000 miles · Mar 23, 2021
Structure
THE REAR PASSENGER DOOR OF MY VEHICLE WILL NOT OPEN. I CANNOT OPEN IT FROM THE OUTSIDE OR INSIDE. IT SEEMS TO BE AN ISSUE WITH THE DOOR NOT UNLOCKING EVEN THOUGH THE UNLOCK TAB IS FLIPPING. A QUICK GOOGLE SEARCH SHOWS MANY OTHERS WITH THE SAME VEHICLE HAVE THE SAME ISSUE. THIS IS A HUGE SAFETY HAZARD IN THE EVENT OF AN EMERGENCY…
Read full complaint
THE REAR PASSENGER DOOR OF MY VEHICLE WILL NOT OPEN. I CANNOT OPEN IT FROM THE OUTSIDE OR INSIDE. IT SEEMS TO BE AN ISSUE WITH THE DOOR NOT UNLOCKING EVEN THOUGH THE UNLOCK TAB IS FLIPPING. A QUICK GOOGLE SEARCH SHOWS MANY OTHERS WITH THE SAME VEHICLE HAVE THE SAME ISSUE. THIS IS A HUGE SAFETY HAZARD IN THE EVENT OF AN EMERGENCY.
NHTSA ODI #11404567
46,469 miles · Mar 22, 2021
Electrical SystemStructure
MY CHILD OR ANYONE IN THE REAR PASSENGER SIDE CAN NOT GET OUT OF THEIR DOOR BECAUSE THE DOOR WILL NOT OPEN AT ALL EVEN WHEN UNLOCKED THIS HAS BEEN LIKE THIS FOR 4 DAYS NO MATTER WHAT I TRY THE DOOR WILL NOT OPEN. THIS IS NOT A MALFUCTION THIS IS ACUTALLY A SAFELY HAZZARD. MY CHILD IS TRAUMATIZED AND HAS NIGHTMARES BECAUSE HE FEA…
Read full complaint
MY CHILD OR ANYONE IN THE REAR PASSENGER SIDE CAN NOT GET OUT OF THEIR DOOR BECAUSE THE DOOR WILL NOT OPEN AT ALL EVEN WHEN UNLOCKED THIS HAS BEEN LIKE THIS FOR 4 DAYS NO MATTER WHAT I TRY THE DOOR WILL NOT OPEN. THIS IS NOT A MALFUCTION THIS IS ACUTALLY A SAFELY HAZZARD. MY CHILD IS TRAUMATIZED AND HAS NIGHTMARES BECAUSE HE FEARS HE WILL DIE IF THERE IS A FIRE IN THE CAR HE IS AUTISTIC.
NHTSA ODI #11404351
70,000 miles · Mar 19, 2021
Structure
THE LOCK ACTUATORS IN THE DRIVER DOOR AND REAR PASSENGER DOOR HAVE FAILED. THEY VEHICLE WILL UNLOCK BUT THE DOORS WILL NOT OPEN. IN THE EVENT OF A FIRE ONE COULD BE TRAPPED IN THE CAR DUE TO THE FAULTY LATCHES. HYUNDAI WILL NOT REPAIR THIS AT THEIR EXPENSE AS THE VEHICLE IS OUT OF WARRANTY. THIS IS A WIDESPREAD ISSUES REPORTED O…
Read full complaint
THE LOCK ACTUATORS IN THE DRIVER DOOR AND REAR PASSENGER DOOR HAVE FAILED. THEY VEHICLE WILL UNLOCK BUT THE DOORS WILL NOT OPEN. IN THE EVENT OF A FIRE ONE COULD BE TRAPPED IN THE CAR DUE TO THE FAULTY LATCHES. HYUNDAI WILL NOT REPAIR THIS AT THEIR EXPENSE AS THE VEHICLE IS OUT OF WARRANTY. THIS IS A WIDESPREAD ISSUES REPORTED ON SEVERAL AUTO FORUMS AS WELL.
NHTSA ODI #11403822
59,300 miles · Mar 18, 2021
Structure
REAR RIGHT PASSENGER DOOR WAS GETTING STUCK INTERMITTENTLY WITHOUT OPENING FOR COUPLE WEEKS. AFTER THAT IT HAS BEEN STUCK PERMANENTLY. THIS ISSUE STARTED OCCURRING INTERMITTENTLY WHEN THE VEHICLE WAS 60 MONTHS OLD.TOOK IT DEALER, WAS UNABLE TO REPLICATE IT AT THE DEALER PLACE. IT BECAME A PERMANENT ISSUE WHEN THE VEHICLE WAS 61 …
Read full complaint
REAR RIGHT PASSENGER DOOR WAS GETTING STUCK INTERMITTENTLY WITHOUT OPENING FOR COUPLE WEEKS. AFTER THAT IT HAS BEEN STUCK PERMANENTLY. THIS ISSUE STARTED OCCURRING INTERMITTENTLY WHEN THE VEHICLE WAS 60 MONTHS OLD.TOOK IT DEALER, WAS UNABLE TO REPLICATE IT AT THE DEALER PLACE. IT BECAME A PERMANENT ISSUE WHEN THE VEHICLE WAS 61 MONTHS OLD,AM BEING TOLD THAT NOW THE VEHICLE IS OUT OF WARRANTY AND I NEED TO PAY TO FIX THIS. ITS BEEN 3 MONTHS NOW, THE DOOR IS STILL STUCK.
NHTSA ODI #11403798
35,672 miles · Mar 14, 2021
Structure
REAR DOOR DOES NOT OPEN AT ALL. LOCKING MECHANISM MUST BE BROKEN OR JAMMED. DOOR CANNOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE WHEN LOCKED OR UNLOCKED. NO EVENT OCCURRED THAT CAUSED THIS PROBLEM. THIS IS A SAFETY HAZARD.
NHTSA ODI #11402872
57,800 miles · Mar 14, 2021
Electrical SystemStructureUnknown Or Other
THIS HAPPENED LAST MONTH AS WELL. DRIVERS SIDE REAR DOOR WILL NOT OPEN WHILE IT IS PARKED AND ON, IT LOCKS AND UNLOCKS BUT WILL NOT OPEN FROM THE INSIDE OR OUTSIDE WHILE IT'S UNLOCKED. LAST TIME IT FIXED AFTER PULLING ON IT APPROXIMATELY 25 TIMES TOTAL. I HAVE TRIED MANUALLY AND AUTOMATICALLY LOCKING AND UNLOCKING AND TRYING TO…
Read full complaint
THIS HAPPENED LAST MONTH AS WELL. DRIVERS SIDE REAR DOOR WILL NOT OPEN WHILE IT IS PARKED AND ON, IT LOCKS AND UNLOCKS BUT WILL NOT OPEN FROM THE INSIDE OR OUTSIDE WHILE IT'S UNLOCKED. LAST TIME IT FIXED AFTER PULLING ON IT APPROXIMATELY 25 TIMES TOTAL. I HAVE TRIED MANUALLY AND AUTOMATICALLY LOCKING AND UNLOCKING AND TRYING TO OPEN BUT NOTHING WORKS. THIS TIME IS IS NOT WORKING AND BECOMES A SAFETY HAZARD ESPECIALLY WITH CHILDREN.
NHTSA ODI #11402852
45,000 miles · Mar 13, 2021
Structure
BOTH RIGHT SIDE DOORS DO NOT CONSISTENTLY OPEN WHEN FIRST UNLOCKED. THIS HAPPENS IN A STATIONARY POSITION RIGHT AFTER UNLOCKING DOORS. ONCE OPEN, THEY ARE FINE UNTIL THE CAR IS LOCKED AGAIN. THEY WILL NOT OPEN FROM EITHER EXTERIOR HANDLE OR INTERIOR HANDLE. THIS HAPPENED A WHILE AGO, BUT RECENTLY TRIED TO GET IT FIXED AND FO…
Read full complaint
BOTH RIGHT SIDE DOORS DO NOT CONSISTENTLY OPEN WHEN FIRST UNLOCKED. THIS HAPPENS IN A STATIONARY POSITION RIGHT AFTER UNLOCKING DOORS. ONCE OPEN, THEY ARE FINE UNTIL THE CAR IS LOCKED AGAIN. THEY WILL NOT OPEN FROM EITHER EXTERIOR HANDLE OR INTERIOR HANDLE. THIS HAPPENED A WHILE AGO, BUT RECENTLY TRIED TO GET IT FIXED AND FOUND OUT I AM OUT OF WARRANTY COVERAGE. WHEN I LOOKED UP HOW TO REPAIR IT, I WAS SHOCKED BY HOW WIDESPREAD THE ISSUE IS.
NHTSA ODI #11402714
57,700 miles · Mar 11, 2021
Structure
THE LEFT REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE NOR FROM THE OUTSIDE WHICH I FEEL CAUSES A SEVERE SAFETY CONCERN IN THE EVENT OF AN EMERGENCY THAT REQUIRES IMMEDIATE ACCESS TO SOMEONE IN THE REAR SEAT.
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence & remedy
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Consequence & remedy
Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration