2016 Hyundai Tucson

ORIGINALLY POSTED TO THIS WEBSITE ON OR ABOUT 6/13/16. STOPPED AT RED LIGHT ON A CITY STREET, THE CAR WOULD NOT MOVE FORWARD WHEN ACCELERATOR DEPRESSED. ENGINE REV'ED TO 4-5K BUT CAR FAILED TO MOVE. PUT CAR IN NEUTRAL AND THEN TRIED AGAIN. SAT THRU 3 RED LIGHTS BEFORE CAR WOULD GO FORWARD. IT WAS VERY JERKY AND HESITANT THEN CAR PICKED UP SPEED. THIS WAS SECOND TIME THIS HAS HAPPENED. FIRST TIME I THOUGHT MAYBE I HAD HIT THE BRAKE AND NOT GAS PEDAL. DROVE IMMEDIATEL TO DEALER AND TOLD THEM OF ISSUE. THEY HAVE HAD MY CAR SINCE JUNE 10, 2016. SERVICE TECH WAS ABLE TO ACTUALLY CAPTURE ON VIDEO (WHILE TEST DRIVING) MY GEAR SHIFT IN DRIVE AND CAR MOVING IN REVERSE. HYUNDAI USA, THE DEARLERSHIP AND MYSELF HAVE BEEN IN FREQUENT CONTACT. HYUNDAI HAS NO IDEA WHY THIS IS HAPPENING. THE CAR IS NOT SAFE TO DRIVE. THEY SAY THE KOREAN ENGINEERS ARE INVESTIGATING. WHEN I ORGINALLY POSTED ON THIS WEBSITE THERE I COULD ONLY FIND THIS TYPE OF ISSUE FOR A 2015 TUSCON. I NOTE TODAY THERE ARE MULTIPLE COMPLAINTS IDENTICAL TO MINE. THIS CAR IS LESS THAN ONE YEAR OLD (OWNED ) WITH LESS THAN 17K MILES. INABILITY TO CONTROL DIRECTIONAL MOTION OR SPEED WHEN IT DOES MOVE IS NOT SAFE TO MYSELF OR OTHERS. MAJORITY OF MY DRIVING IS AT HIGHWAY SPEEDS .

LAST NIGHT, I WAS IN A TRAFFIC JAM DUE TO ANOTHER CARS ACCIDENT. I WAS GOING LESS THAN 5 MILES PER HOUR IN STOP AND GO TRAFFIC FOR 20 MINUTES. AFTER THE TWO LANES WERE MOVING, I PRESSED ON THE GAS AND THE ENGINE REVVED UP, BUT THERE WAS NO FORWARD MOTION. I PUT THE CAR IN PARK, TRIED AGAIN AND STILL NO MOTION. I TURNED THE CAR OFF TO RESET AND SAT FOR A COUPLE OF MINUTES NO MOTION. I PUT MY HAZARD LIGHTS ON BECAUSE NOW I WAS MAKING TRAFFIC BE BACKED UP. A POLICE OFFICER BUMP PUSHED MY CAR WITH HIS POLICE VEHICLE, SO I COULD GET OUT OF THE TWO LANE ROAD, SINCE IT WAS NOT SAFE TO PUSH THE CAR INTO A SAFER AREA FOR TOWING. HE SCRATCHED UP MY BUMPER DO THESE ACTIONS, WHICH SHOULD NOT HAVE HAPPENED IN THE FIRST PLACE, AND I WOULD LIKE HYUNDAI TO FIX MY BUMPER. I DO NOT FEEL SAFE DRIVING THIS CAR BECAUSE NO WARNING LIGHTS CAME ON, AND IT IS A 2016 LIMITED TUCSON, WHICH CAME WITH ALL THE PERKS, AND YET NOTHING SHOWED UP WHEN I TOOK IT TO A HYUNDAI SERVICE CENTER. THE MECHANIC WITNESSED THE SAME PROBLEM AFTER I HAD IT TOWED THERE, THE FOLLOWING MORNING. THEY WORKED ON IT AND SAID IT COULDN'T BE FIXED BECAUSE THERE WERE NO WARNINGS LIGHTS OR COMPUTER ERRORS. THEY SAID IT WAS A DUAL CLUTCH SYSTEM PROBLEM AND THEY COULDN'T FIX IT. THIS IS UNACCEPTABLE, AND I WOULD LIKE TO KNOW WHAT'S BEING DONE ABOUT THIS PROBLEM THAT IS HAPPENING NATIONALLY, AS I HAVE SEEN MANY REPORTS WITH THE SAME PROBLEM. IT IS A SAFETY CONCERN AND SOMETHING THAT NEEDS TO BE ADDRESSED. I DO NOT FEEL SAFE DRIVING THIS VEHICLE EVEN THOUGH THE MECHANIC SAID IT'S WORKING NOW, DUE TO THE FACT THAT HE SAID THERE WAS NOTHING THEY COULD FIX.

ON 2 SEPARATE OCCASIONS THE CAR WOULD NOT ACCELERATE FROM A STOP. THE FIRST TIME I HAD BACKED ON TO THE ROAD, PUT THE CAR IN DRIVE AND TRIED TO ACCELERATE. THE ENGINE REVS BUT NO FORWARD MOTION. I TRIED PUTTING IT IN PARK THEN DRIVE, NEUTRAL THEN DRIVE. STILL NO ACCELERATION. CAR FINALLY STARTED TO CREAP FORWARD. AFTER A MILE IT WAS DRIVING FINE. THE SECOND OCCASION I WAS STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN AND I DEPRESSED THE ACCELERATOR THERE WAS NO FORWARD MOTION. AGAIN I TRIED PUTTING IT INTO PARK THEN DRIVE AND NEUTRAL THEN DRIVE. NO FORWARD MOTION. FINALLY IT SLOWLY STARTED MOVING FORWARD. THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED IMMEDIATELY. I FEEL UNSAFE DRIVING THIS CAR BECAUSE I DON'T KNOW WHEN/IF THIS WILL HAPPEN.

MY CAR WAS 8 DAYS OLD WITH LESS THAN 400 MILES. WHEN PULLING OUT FROM A PARKING WITH A SLIGHT DOWNHILL DRIVE TURNING RIGHT ON TO A FOUR LANE ROAD AND EXPERIENCED NO POWER TO MOVE THE VEHICLE. I THOUGHT EITHER MY WIFE OR I ACCIDENTALLY BUMPED THE GEAR SELECTOR INTO NEUTRAL BUT IT WAS IN DRIVE. TRAFFIC WAS APPROACHING AT SOMEWHERE CLOSE TO 45-50 MPH WHICH IS THE SPEED LIMIT. FORTUNATELY THE CARS COMING UP ON US WERE ABLE TO GO AROUND US. WE COASTED INTO THE OTHER DRIVEWAY ABOUT 200 FEET FROM WHERE WE ENTERED AND AFTER GETTING MY HEART RATE DOWN I WAS ABLE TO GET IT IN GEAR. WE DROVE AROUND THE LOT FOR SEVERAL MINUTES BEFORE ATTEMPTING TO RENTER THE HIGHWAY. THIS WAS OUR SECOND DAY OF A 9 DAY VACATION TRIP ABOUT 200 MILES FROM HOME. WE STAYED ANOTHER WEEK AND SEVERELY LIMITED OUR DRIVING, I FILED A CASE WITH HYUNDAI CORPORATE AND CALLED MY SALES REP AND SERVICE DEPT AND SAID WE WERE NOT COMFORTABLE WITH THE RETURN TRIP HOME SINCE IT INVOLVED WINDING MOUNTAIN ROADS FROM 7000 FOOT ELEVATION TO 1000 FEET IN PHOENIX. HE ARRANGED A RENTAL CAR FOR OUR RETURN AND HAD THE VEHICLE TOWED TO THE DEALER. WE TOOK THE RENTAL BACK AND THEY SUPPLIED US WITH A LOANER TO USE UNTIL JULY 11. WE ARE LEAVING TOWN AGAIN AND RETURNING ON THE 28TH SO THEY WILL HAVE OUR CAR TIL THEN. WE SINCERELY HOPE A FIX IS FOUND BY THEN AS WE REALLY LIKE THE CAR AND WANT TO KEEP IT BUT IF A FIX IS NOT FOUND WE WILL HAVE TO DETERMINE PLAN B. *TR

VEHICLE SHIFTS INTO NEUTRAL RANDOMLY. I WAS DRIVING NORMALLY ON A CITY STREET AND SLOWING DOWN. THEN I STEPPED ON THE GAS TO SPEED UP AND THE ENGINE RACED (LIKE THE VEHICLE WAS IN NEUTRAL). HOWEVER, THE VEHICLE WAS NOT MOVING AND COASTED ALMOST TO A STOP. I PUT ON THE BRAKES, PUT THE VEHICLE INTO PARK, AND THEN BACK INTO DRIVE AND STEPPED ON THE GAS AND IT STARTED TO MOVE AGAIN. THIS HAS HAPPENED TWICE.

THIS CAR HAS UNDER 2000 MILES. IT LURCHES FORWARD, REVS UP AND WILL NOT ADVANCE WHEN IN DRIVE, NOT ONLY FROM A FULL STOP BUT EVEN WHEN MOVING IN TRAFFIC. AT TIMES WILL ONLY GO IN REVERSE. SINCE 500M IT HAS HESITATED WHEN TAKING OFF OR PASSING OTHER TRAFFIC. (ALSO...THE AIR CONDITIONING HAS FAILED TO PUT OUT COOL AIR. )THIS IS A TRAGEDY WAITING TO HAPPEN AND NO ONE IS LISTENING. NO ANSWERS AND NO HELP. DOES SOMEONE REALLY HAVE TO DIE, THE SAME PROBLEM IS REPEATED OVER AND OVER. THIS IS NOT A SMALL INCONVENIENCE IT IS DANGEROUS. OWNERS ARE POSTING ALL OVER- THIS SAME COMPLAINT. I HAVE HAD THIS 35K $ CAR FOR 40 DAYS AND AM AFRAID TO DRIVE IT. I MAY NOT DRIVE IT AGAIN. THIS HAS HAPPENED IN HEAVY TRAFFIC ON THE HIGHWAY, IN THE CITY, IN PARKING LOTS AND PULLING INTO MY DRIVE AND GARAGE. THE DEALER SERVICE DEPT. WAS ABLE TO REPLICATE IT AND RESET THE COMPUTER, STILL DOES NOT MAKE ME FEEL SAFE. I HAVE READ WHERE IT CONTINUES OVER AND OVER. I DON'T FEEL THIS ISSUE CAN BE IGNORED, WHEN THE SAME THING IS MENTIONED OVER AND OVER - HERE AND ON OTHER WEB SITES. WHAT IS THE MANUFACTURER GOING TO DO? I AM NOT GOING TO ACCEPT THIS AS A WAIT AND SEE SITUATION AND I WILL NOT STOP UNTIL I GET ANSWERS AND A RESOLUTION. HYUNDAI NEEDS TO ADDRESS THIS ASAP.

TODAY, JULY 6, 2016, AT APPROXIMATELY 1:35 P.M., I ELECTRONICALLY STARTED MY 2016 HYUNDAI TUCSON VEHICLE, WHICH HAS ONLY ABOUT 6,000 MILES ON IT, AND DROVE FROM MY HOME ON A COUNTY ROAD UNTIL I REACHED A SIGNAL INTERSECTION AT A STATE HIGHWAY ABOUT 2 MILES AWAY. I STOPPED AT A RED LIGHT AT THE STATE HIGHWAY INTERSECTION WITH THE ENGINE RUNNING WAITING FOR THE SIGNAL LIGHT TO TURN GREEN TO TURN LEFT ONTO THE STATE HIGHWAY. WHEN THE LIGHT TURNED GREEN, MY VEHICLE WOULD NOT MOVE. IT WAS IN DRIVE GEAR AND THE ENGINE WAS RUNNING BUT IT WOULD NOT GO FORWARD EVEN THOUGH THE ENGINE WAS DEFINITELY RUNNING AND THERE WERE NO WARNING LIGHTS OR CODE LIGHTS SHOWING ON THE DASH TO INDICATE A PROBLEM. I TURNED ON THE EMERGENCY FLASHERS AS THERE WERE SEVERAL VEHICLES COMING UP BEHIND ME AT THE SIGNAL. I THEN TRIED PUTTING THE VEHICLE IN PARK THEN BACK INTO DRIVE BUT THE VEHICLE STILL COULD NOT MOVE FORWARD. I TRIED PUTTING THE VEHICLE INTO REVERSE AND IT WOULD NOT MOVE BACKWARDS EITHER. I THEN TRIED TURNING THE VEHICLE OFF THEN BACK ON SEVERAL TIMES USING THE ELECTRONIC IGNITION BUT THE VEHICLE COULD NOT MOVE. A POLICE OFFICER ARRIVED, PARKED BEHIND ME, AND ASSISTED WITH TRAFFIC NOW BACKED UP BEHIND ME. HE CALLED A TOW TRUCK FOR ME AND MY VEHICLE WAS TOWED TO THE LOCAL HYUNDAI DEALER WHERE I HAD PURCHASED THE VEHICLE A FEW MONTHS AGO. I WAS INSTANTLY CONCERNED THAT THIS COULD HAPPEN WHILE DRIVING AND BE A MAJOR SAFETY PROBLEM. AS IT WAS, I WAS IMMEDIATELY CONCERNED THAT SOMEONE COMING UP BEHIND ME MIGHT CRASH INTO ME AFTER THE LIGHT TURNED GREEN WHILE I WAS IMMOBILE AT THE SIGNAL. I ASKED A LADY WHO ASKED ME WHAT WAS WRONG WHEN SHE DROVE AROUND ME IF SHE COULD SEE MY FLASHERS AND SHE SAID SHE HAD. BOTH THE POLICE OFFICER AND MY HUSBAND CHECKED THE VEHICLE AND COULD NOT FIGURE OUT WHY THE VEHICLE COULD NOT MOVE.

AT TIMES, WHEN THE VEHICLE IS AT A COMPLETE STOP, IT WILL NOT MOVE. THE ENGINE WILL REV IN RPMS, AND WAS ABLE TO GET IT TO GO BY PLAYING WITH GEAR SELECTOR. THIS ALSO HAS HAPPENED WHEN THE CAR WAS PARKED IN A PARKING GARAGE FOR 7 HOURS. MOSTLY IT HAS BEEN WHEN THE WEATHER HAS BEEN IN THE 85-95 DEGREE RANGE. THIS A A NEW VEHICLE WITH VERY FEW MILES.