2016 Hyundai Tucson

THE 2016 MODEL WITH THE DUAL CLUTCH TRANSMISSION IS A HAZARD~! THE POWERTRAIN LAGS WHEN AT LIGHTS, STOPS, SHIFTING GEARS. THIS HAPPENS FROM SIDE STREETS TO HIGHWAY CRUSING/CHANGING LANES AND ETC... I CAN SEE HOW THIS COULD COST LIVES AND I AM GLAD MY LEASE IS UP SOON! I FEEL THE NEED TO ADD A REPORT AND HOPE THIS DOESN'T END UP COSTING ANY LIVES! PLEASE DO A RECALL ON THE OVERALL POWERTRAIN FUNCTION! NO ONE SHOULD BE INURED FROM THIS, THANKFULLY OTHER DRIVERS ARE AWARE!

THIS IS THE 3RD AND WORST TIME THAT THIS HAS HAPPENED. I APPROACHED THE STOP SIGN CAME TO A COMPLETE STOP MY RIGHT BLINKER ON I WENT TO PULL OUT ONTO THE ROAD AND AND STEPPED ON THE ACCELERATOR AND THE CAR WOULD NOT GO ANYWHERE FOR APPROXIMATELY 2 AND A 1/2 TO 3 SECONDS. A VEHICLE TRAVELING FROM THE SOUTH TO THE NORTH HAD TO SWERVE AROUND ME I WAS ALMOST HIT HAD THERE A BEEN SOMEBODY COMING THE OTHER WAY DOWN THE ROAD I WOULD HAVE BEEN HIT AND PROBABLY KILLED.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE HESITATED, SHUTTERED, AND FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GERALD HYUNDAI, 209 HANSEN BLVD, NORTH AURORA, IL 60542, 630-907-8500) AND WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 33,540 CONSUMER STATED WHEN ACCELERATING FROM A STOP ( 0-5MPH), "OPERATING NOMINALLY", "CORRECTED BY TRANS ASSY-AUTO ADD GDS OPERATION", AS EXPLAINED TO US, CAR LEARNS OWNER'S DRIVING HABITS AND THEY RESET TO ORIGINAL FACTORY VALUES - WHICH DID NOTHING!! UPDATED 10/29/18*JB

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE WITH THE HEADLIGHTS ILLUMINATED, THE REAR BRAKE LIGHTS WOULD NOT ILLUMINATE OR FUNCTION. HOWEVER, THE REAR BRAKE LIGHTS OPERATED NORMALLY WHEN THE HEADLIGHTS WERE TURNED OFF. ALSO, WHEN MAKING A LEFT TURN, THE DRIVER SIDE TURN SIGNAL LIGHT WOULD SUDDENLY SHUT OFF WHEN TURNING THE STEERING WHEEL. IN ADDITION, WHEN SWITCHING THE TRANSMISSION SHIFTER FROM PARK INTO DRIVE, THE VEHICLE JERKED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BOB STALLINGS HYUNDAI, 39444 LBJ FREEWAY S., DALLAS, TX) WAS NOTIFIED OF THE FAILURES, BUT THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,000.

A FEW MONTHS AFTER PURCHASING THE VEHICLE IN APRIL 2017 I TOOK IT IN FOR SERVICE AND COMPLAINED ABOUT A HESITATION IN ACCELERATION. I INFORMED THE DEALER THAT THE PROBLEM OCCURRED IN NORMAL DRIVING MODE AND WAS WORSE IN ECO MODE. THE DEALER CHECKED FOR THE LATEST TCM UPDATE, SAID IT HAD THE RECALL UPDATE INSTALLED AND SAID THAT ALL WAS OK AND DON'T DRIVE IN ECO MODE. ON A NUMBER OF OCCASIONS SINCE THEN, THE VEHICLE CONTINUED TO EXHIBIT HESITATION SPORADICALLY IN REGULAR MODE, BUT ALSO HAD A MORE SERIOUS FAULT. A NUMBER OF TIMES AT BUSY INTERSECTIONS, THE VEHICLE REFUSED TO MOVE FOR A FEW SECONDS. THIS BECAME A PANIC SITUATION AS THE VEHICLE WAS MOMENTARILY "STALLED" IN ONCOMING TRAFFIC WHEN MAKING LEFT TURNS. I REPORTED THIS TO THE DEALER SERVICE AND THEY AGAIN CHECKED AND SAID THE VEHICLE HAS THE LATEST TCM UPDATE. SUBSEQUENTLY I HAVE NOTICED THAT THE CAR HAS OCCASIONAL HESITATION BUT HAVE NOT HAD THE MORE SERIOUS "REFUSED TO MOVE" SITUATION. SINCE IT IS A SPORADIC PROBLEM I HAVE GRAVE CONCERN THAT IT COULD HAPPEN AGAIN.THE DEALER ADVISED ME TO CALL HYUNDAI CUSTOMER SERVICE. AFTER SPEAKING TO A CUSTOMER SERVICE SPECIALIST TODAY I RECEIVED TWO OFFERS; TRADE YOUR CAR IN FOR WHATEVER THE DEALER OFFERS WITH NO HYUNDAI CO.ASSISTANCE, AND INFORMATION ABOUT HOW THE DUAL CLUTCH TRANSMISSION WORKS. SO I AM SUPPOSED TO ACCEPT THAT I MADE A MISTAKE IN BUYING MY 4TH HYUNDAI AND HYUNDAI MADE NO MISTAKE, OR I AM AN IGNORANT FOOL WHO NEEDS TO EDUCATE MYSELF. I WAS OFFERED A GIFT CARD TO PLACATE MYSELF. REALLY? I PUT MYSELF AND MY FAMILY AT RISK FOR A GIFT CARD... THIS IS UNACCEPTABLE AS HYUNDAI IS NOT ACKNOWLEDGING THEIR ENGINEERING AND MANUFACTURING PROBLEM AND THE DANGER THAT THIS FLAW ENTAILS. IF A SERIOUS ACCIDENT HAPPENS AS A RESULT OF THIS PROBLEM THEY WILL BE ON THE HOOK FOR MUCH MORE THAN A GIFT CARD.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT SHEPPARD HYUNDAI (2300 W 7TH AVE, EUGENE, OR 97402, (541) 343-8811) PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,800.

WHEN ACCELERATING AFTER A STOP THE CAR WILL NOT ACCELERATE. IT BASICALLY SEEMS TO BE STUCK AND THE CAR DOES NOT MOVE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND I HAVE ALMOST BEEN REAR ENDED TWICE BECAUSE THE PERSON BEHIND ME DOESN'T KNOW THAT MY CAR WON'T ACCELERATE. THIS IS A SAFETY ISSUE NOT ONLY FOR ME BUT FOR EVERYONE ELSE ON THE ROAD. I WAS MAKING A LEFT HAND TURN AT AN INTERSECTION AND THE CAR STARTED TO ACCELERATE BUT THEN JUST STOPPED AND THE LIGHT TURNED AND THE ONCOMING TRAFFIC ALMOST HIT ME. I AM NOT SURE IF THIS IS THE POWER TRAIN OR WHAT IT IS. WE HAVE EXPRESSED THIS CONCERN TO A HYUNDAI DEALERSHIP IN THE PAST AFTER SEEING A RECALL FOR THIS BUT THEY SAID IT WASN'T MY MAKE AND MODEL FOR THAT RECALL. THIS HAS HAPPENED TOO MANY TIMES FOR ME NOT TO BELIEVE THAT THERE IS SOMETHING WRONG.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE MAKING A RIGHT TURN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THERE WAS A DELAY AND A SUDDEN INCREASE IN SPEED MOMENTS AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED MORE THAN TWICE. THE DEALER (NASHUA HYUNDAI, 140 DANIEL WEBSTER HWY, NASHUA, NH 03060, 603-891-3511) DIAGNOSED THAT A SOFTWARE UPDATE WAS NECESSARY. THE UPDATE WAS PERFORMED, BUT FAILED TO PROVIDE A PERMANENT REMEDY AS THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO AUTOFAIR HYUNDAI (1477 S WILLOW ST, MANCHESTER, NH 03103, 603-634-0500) WHO ALSO PROVIDED A SOFTWARE UPDATE, WHICH FAILED TO PREVENT THE FAILURE. THE DEALERS INDICATED THAT THE TRANSMISSION MAY BE THE CAUSE OF THE FAILURES, BUT DID NOT SPECIFICALLY DIAGNOSE THE PART THAT NEEDED TO BE REPLACED. THE MANUFACTURER ISSUED A RECALL FOR NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

HELLO: GLAD YOU ARE THERE. GIVEN A 2016 NATIONAL SERVICE RECALL, (16V628000) PERHAPS YOU ARE AWARE OF THE 'HESITATION' AND RELATED DANGEROUS FLAWS IN THE REGULAR OPERATION OF HYUNDAI TUCSON VEHICLES WITH A 'DUAL CLUTCH' TRANSMISSION. WE PURCHASED OUR VEHICLE NEW ON 09/05/2015 FROM A HYUNDAI DEALER. WE RETURNED IT TO THE DEALER FOR THE HESITATION PROBLEM ON 10/19/2015 AND AGAIN ON 11/4/2015, EVENTUALLY A DOZEN TIMES TO VARIOUS HYUNDAI DEALERS IN HOPE OF HAVING A LASTING REPAIR DONE. TO NO AVAIL. WE WERE TOLD REPEATEDLY OF A SOFTWARE UPDATE OR ADJUSTMENT TO SOLVE THE PROBLEM. WE WERE TRUSTING EACH TIME, ACCEPTING THE VEHICLE BACK. (SERVICE RECORDS OFTEN STATED THAT A MECHANIC 'COULD NOT REPLICATE' THE PROBLEM AS IF THAT WERE ANSWER TO A PROBLEM THAT WAS KNOWN TO ARISE SPORADICALLY. CONVERSELY, SEVERAL TIMES A SERVICE EMPLOYEE SAID OFF TO THE SIDE THAT THEY WERE WELL AWARE OF THE PROBLEM AND IN TWO CASES THEY HAD THE SAME ONGOING PROBLEM WITH THEIR HYUNDAI VEHICLES!) THIS HESITATION HAS, FOR SELF-PROTECTION, OFTEN FORCED US TO DRIVE OUT OF OUR WAY TO AVOID BUSY UNCONTROLLED INTERSECTIONS AS A MID-CROSS HESITATION COULD RESULT IN THE HIGHLY DANGEROUS, INFAMOUS 'T-BONE' ACCIDENT. IT HAS CAUSED NEAR REAR-END COLLISIONS AS DRIVERS BEHIND US DO NOT EXPECT A SUDDEN PAUSE IN MOVEMENT. CONCERNS OF ACCIDENTS PRODDED US AT TIMES TO INSTEAD DRIVE A MUCH OLDER CAR WITH 200,000 MILES. WHAT SEEMS TO BE A CLUTCH PROBLEM HAS RECENTLY GROWN: HESITATION CAN OCCUR AT HIGHWAY SPEEDS, WHICH OBVIOUSLY IS QUITE UNSAFE. ALSO NEW IS SPORADICALLY, WHEN ATTEMPTING TO MOVE FROM A STOP, THE RESULT AT TIMES IS A LOUD WHIRRING NOISE LASTING SECONDS. AS IN ALL 'HESITATION' CASES, IT DOES NOT MATTER WHO IS DRIVING ALTHOUGH HYUNDAI SERVICE DEPARTMENTS HAVE REPEATEDLY SUGGESTED JUST THAT. THEY RECENTLY OFFERED TO HAVE US DRIVE A SIMILAR VEHICLE AS A TEST. WE AGREED. THEY WITHDREW THE OFFER.