IllustrationWhen obviously unlocked, can feel lock disengage and see lock indicator pop out, door does not open unless handle is pulled multiple times. Driver side was repaired under warranty; both passenger side doors have the same problem but started after warranty.
2016 Hyundai Tucson
Owner reports · Recalls · Investigations
More warning signs than most Tucson years
Owner complaints for the 2016 Hyundai Tucson are substantially higher than the model-year median of 180.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Tucson years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
3990–25K
12925–50K
16050–75K
8375–100K
56100–150K
5150K+
832 reports with mileage · 785 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 516 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 423 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 227 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports24 fire reports6 injury reports
Latches/locks/linkages complaints
157 reportsRear passenger doors will not open even when unlocked, child safety feature is not on. This is a safety concern in an emergency situation. Doors will not open from the inside or outside.
Left passenger door will not open. I have found multiple examples on the internet. The door will not open using the inside or outside handle.
I am having the same problem as hundreds of others were the door actuators in 3/4 of my doors no longer function properly. Driver's side rear door cannot be opened from the inside or out. Front two doors have to be opened from the inside. Passenger side rear door is the only one that works properly.
The locking mechanism of the driver's door as well as the rear door on the driver's side has malfunctioned. The driver's door requires the exterior handle to be pulled 3-6 times before the door will open (it opens on the first pull from the inside. The rear door does not open at all from either the inside or the outside. The is…
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The locking mechanism of the driver's door as well as the rear door on the driver's side has malfunctioned. The driver's door requires the exterior handle to be pulled 3-6 times before the door will open (it opens on the first pull from the inside. The rear door does not open at all from either the inside or the outside. The issue with the driver's door started to occur in Feb 2021, or at approximately 50k - 55k miles. The issue with the rear door started to occur in May 2021, or at approximately 55k - 58k miles. I have not yet had the issue inspected by a dealer or independent mechanic, but will be soon. The rear door is a significant safety issue. If a severe enough accident occurred including a fire or rollover, or a collision to the passenger side that rendered the passenger side doors inoperable, occupants in the rear seat would not be able to exit the vehicle. I am also worried that the driver's door and possibly the passenger side doors will begin to not function at all. I have ready on many Hyundai forums that this is a common issue to all Hyundai models manufactured in the 2010s.
THE LEFT SIDE REAR DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE .. ALSO NOW THE DRIVER DOOR WILL NOT OPEN FROM THE OUTSIDE OF THE VEHICLE AND GETTING WORSE BY THE DAY. NOT BEING ABLE TO GET MY CHILD IN OR OUT OF THE CAR ON THE LEFT SIDE IS VERY WORRIESOME IF THERE WAS ANY TYPE OF AN EMERGANCY. IT HAS NOT BEEN…
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THE LEFT SIDE REAR DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE .. ALSO NOW THE DRIVER DOOR WILL NOT OPEN FROM THE OUTSIDE OF THE VEHICLE AND GETTING WORSE BY THE DAY. NOT BEING ABLE TO GET MY CHILD IN OR OUT OF THE CAR ON THE LEFT SIDE IS VERY WORRIESOME IF THERE WAS ANY TYPE OF AN EMERGANCY. IT HAS NOT BEEN INSPECTED AS OF YET BUT I AM TAKING IT INTO THE DEALERSHIP TOMORROW 6.17.21. THERE WERE NO WARNING LIGHTS OR NOTIFICATION DESCRIBING THE DEFECT OF THE DOORS.
UNKNOWN- the rear passenger door won’t open from the outside or the inside of the car. And now this issue is happening with both rear doors and the drivers side door. In order to get into the drivers seat, you have to get in through the passenger side door and crawl over. When I Google this safety concern, it seems like this…
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UNKNOWN- the rear passenger door won’t open from the outside or the inside of the car. And now this issue is happening with both rear doors and the drivers side door. In order to get into the drivers seat, you have to get in through the passenger side door and crawl over. When I Google this safety concern, it seems like this has happened too many people. I’m concerned because if this has happened to others and if anyone gets into a car accident, no one can get out, without trying to break a window and crawl out.
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door had ceased in the lock position. The contact had not taken the vehicle to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,362.
Driver's side rear door will not open. Was working fine - then suddenly neither the inside nor outside handle will open door when unlocked. This is a concerning safety issue since I use this vehicle to transport my 2 grandchildren in car seats - and creates a hazardous situation in an emergency. Internet forums are full of repo…
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Driver's side rear door will not open. Was working fine - then suddenly neither the inside nor outside handle will open door when unlocked. This is a concerning safety issue since I use this vehicle to transport my 2 grandchildren in car seats - and creates a hazardous situation in an emergency. Internet forums are full of reports of this same issue with this particular year/model of Tucson. Also - there is evidence that Hyundai Korea is aware of this problem - and has initiated steps to offer owners replacement of all door latches to remedy the issue. Here is a weblink to the Korean page that spells out some of the details: http://www.consumerwide.com/news/articleView.html?idxno=37459 FYI - I have owned and driven cars for almost 50 years - and have never had a vehicle where the vehicle doors just stopped functioning like this....
Passenger side rear door lock failed at 71000 miles. Could not open door from outside or inside.
Official recalls
520V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Sep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
16V842000 · Electrical System:wiring; Trailer Hitches
Nov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
16V628000 · Electrical System:software; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Aug 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence & remedy
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
16V348000 · Latches/locks/linkages:hood:latch
May 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Consequence & remedy
Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
16V147000 · Exterior Lighting:tail Lights
Mar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.