2002 Hyundai Santa Fe

MY 2002 HYUNDAI SANTE FE CONTROL ARM RUSTED THROUGH CAUSING THE WHEEL TO COME OFF. I UNDERSTAND THIS WAS A RECALL WHICH I WAS NOT NOTIFIED ABOUT. BECAUSE OF THIS DANGEROUS SITUATION I AM NOT COMFORTABLE DRIVING THIS CAR. NOT ONLY DID THE CONTROL ARM RUST , WE HAD TO CHANGE TO HUB, BEARING,AND THE AXLE AND HAVE THE CAR TOWED TO A REPAIR SHOP AT MY EXPENSE. I AM ASKING HYUNDAI TO PAY FOR THE LABOR AND PARTS TO REPAIR MY CAR. LUCKILY, I WAS NOT ON A HIGHWAY DRIVING SINCE THIS WOULD HAVE RESULTED IN A MAJOR ACCIDENT OR POSSIBLY A FATALITY. I NOW HAVE TO BRING THE AUTO TO A HYUNDAI DEALERSHIP TO HAVE THE PARTS AND CAR INSPECTED AND THEN WAIT 6 TO 8 WEEKS FOR THEM TO DECIDE ON HOW I WILL BE REIMBURSED. FAILURE TO NOTIFY ME ASWELL AS THOUSANDS OF OTHER HYUNDAI OWNERS IS UNACCEPTABLE. I SHOULD NOT HAVE TO GO THROUGH ALL THIS REDTAPE ON SOMETHING THEY ARE TOTALLY RESPONSIBLE AND LIABLE FOR. *TR

TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHEN THE CONTACT ENGAGED THE BRAKE PEDAL, SHE HEARD A THUMP AND MOMENTS LATER THE PARKING BRAKE LIGHT APPEARED ON THE DASHBOARD. A LOCAL MECHANIC STATED THAT THE ABS LIGHT NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 70000. UPDATED 11/06/09 *BF THE CONSUMER STATED THE ABS MASTER CYLINDER FAILED. SHE STATED SHE HAD NO BRAKES AND WENT THROUGH A RED LIGHT AND HAD TO PUMP THE BRAKES IN ORDER FOR THE VEHICLE TO STOP. UPDATED 11/09/09

STARTED MY CAR, IT DIDNT FEEL RIGHT, PULLED OUT OF MY DRIVEWAY AND STARTED TO DRIVE WHEN THE CAR STARTED TO STALL BUT DIDNT AND BETWEEN 1 ST AND 2 ND GEAR THE CAR WAS JERKING. I PULLED OVER SHUT CAR OFF AND TRY IT AGAIN, SAME THING. I DROVE FOR A FEW BLOCKS SEEM TO DRIVE BETTER AFTER 2ND GEAR. SO I DROVE IT TO THE DEALER TO HAVE IT CHECKED OUT. THE CHECK ENGINE LIGHT WAS ON. I WAS TOLD THERE WAS A RECALL ON THE 2002 SANTA FE REGARDING THE CRANKSHAFT POSITION SENSOR WHICH WOULD CAUSE A ENGINE STALL AND THE SENSOR WOULD NEED TO BE REPLACED. BUT I WAS TOLD THAT MY 2002 SANTA FE DID NOT MAKE THE RECALL LIST. WHY WONT THEY FIX THE PROBLEM THAT WAS RECALLED ? BUT THEY WILL FIX IT IF I PAY FOR IT. *TR

TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION BEGAN SHIPPING IN AND OUT OF GEAR. AT LOW SPEEDS THE VEHICLE STALLED, SHUT OFF AND IMMEDIATELY RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. A TECHNICIAN CONCLUDED THAT SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL # 03V030000 (ELECTRICAL SYSTEM:STARTER ASSEMBLY), HE WOULD HAVE TO PAY $350.00 TO HAVE THE VEHICLE REPAIRED. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 78,000.

FRONT HEADLIGHT LENSES ARE CLOUDY AND YELLOW TO POINT WHERE I CAN NOT SEE THE INSIGHT OF THE LENS. THE LIGHT FROM THE LIGHT BULB IS GREATLY REDUCED TO THE POINT WHERE I HAVE DIFFICULTY SEEING THE STREET AT NIGHT. I CONTACTED HYUNDAI AND THEY REFUSED TO CORRECT THE PROBLEM. I FEEL THIS IS A SERIOUS SAFETY DEFECT THAT SHOULD BE CORRECTED BY HYUNDAI AT NO COST TO ME. THE CAR IS ONLY 7 YEARS OLD. *TR

2002 HYUNDAI SANTA FE GLS. WHEN MODERATELY BRAKING TO SLOW DOWN TO EXIT THE INTERSTATE THE CAR RAPIDLY DECELERATED AND VIBRATED VIOLENTLY. PULLED OVER AND COULD NOT GET THE CAR TO GO OVER 20 MPH. MY INITIAL IMPRESSION WAS THAT THE TRANSMISSION WAS FAILING. THIS HAPPENED RANDOMLY ON SEVERAL OCCASIONS. THE 2ND TIME IT OCCURRED I HAD THE CAR TOWED TO THE NEAREST HYUNDAI DEALER. DEALER COULD FIND NOTHING WRONG WITH THE VEHICLE. I DROVE THE CAR BACK WITHOUT INCIDENT AND DROPPED IT OFF AT THE HYUNDAI DEALER THAT SOLD ME THE CAR. THEY HAD THE VEHICLE FOR SEVERAL DAYS BEFORE THEY COULD REPRODUCE THE PROBLEM. THE DIAGNOSIS WAS A FAULTY BRAKE SYSTEM MASTER CYLINDER AND PROPORTIONING VALVE. COST OF THE REPAIR WAS OVER $500. I INVESTIGATED THIS PROBLEM AT VARIOUS HYUNDAI FORUMS ON THE INTERNET AND LEARNED THAT THIS SAME PROBLEM HAS BEEN REPORTED ON OTHER HYUNDAI VEHICLES (INCLUDING MY GENERATION OF SANTA FE). I FEEL THAT ANY BRAKE SYSTEM FAILURE IS A SERIOUS SAFETY DEFECT THAT SHOULD BE INVESTIGATED. *TR

2002 & 2004 HYUNDAI SANTA FE TRANSMISSION CASE DEFECT: WE LIKED THE FIRST SO MUCH, WE BOUGHT A SECOND.... NO INDICATION OF MAINTENANCE INSTRUCTIONS IN OWNERS MANUAL. REGARDING TRANSFER CASE ATTENTION OR MAINTENANCE WHICH VIOLENTLY CAUSED THE VEHICLE TO DANGEROUSLY, ABRUPTLY STOP - RESULTING IN A DANGEROUS HIGHWAY SAFETY SITUATION AND PERSONAL INJURY. WE HAVE THE OLD TRANSFER CASE - WHICH LOOKS INSIDE, LIKE A TOSSED SALAD. WE PAID FOR THE REPLACEMENT BY WESTERN AUTO - A MATTER THAT SHOULD HAVE BEEN COVERED UNDER WARRANTY. REPORTED IN GREAT DETAIL TO HYUNDAI USA, THEY DENY RESPONSIBILITY OR WARRANTY COVERAGE IN EFFECT AT THE TIME PROBLEM WAS NOTICED. FURTHERMORE, THE VEHICLES WERE PURCHASED AS 'DEALER DEMOS,' WITH LOW MILEAGE AND FULL MANUFACTURERS 100,00 MILE, 10 YEAR WARRANTY - UNFORTUNATELY FROM A DEALER MISREPRESENTING THEMSELVES AS AN AUTHORIZED HYUNDAI DEALERSHIP. 2002 VEHICLE WAS INSPECTED BY THE DEALERSHIP WHEN PROBLEM REALIZED, - DURING WARRANTY PERIOD, BUT REPORTED NO PROBLEM. WE LATER DISCOVERED A REPAIR / MODIFICATION KIT WAS ISSUED BY HYUNDAI TO CORRECT THE PROBLEM - PURCHASED AT WESTERN AUTO - HYUNDAI SERVICE MANAGER CLAIMED HE HAD NO KNOWLEDGE OF THE ITEM UNTIL WE SHOWED IT TO HIM IN A BRAND NEW UNOPENED BOX. HYUNDAI DID INSTALL THE MODIFICATION / REPAIR KIT TO THE SECOND 2004 SANTA FE AFTER WE BROUGHT IT TO THEIR ATTENTION. ALL DOCUMENTED BY HIDDEN CAMERA VIDEO RECORDING. DANGEROUS AND COSTLY SITUATION. PLEASE ADVISE. WE SEEK REIMBURSEMENT FOR THE REPAIR AND TOWING COSTS. THANK YOU FOR YOUR ATTENTION. *TR HAROLD BAYUK

MY HUSBAND WAS IN A FRONTAL CRASH WITH THE SIDE OF A SCHOOL BUS AND THE AIR BAGS NEVER DEPLOYED ON OUR 2002 HYUNDAI SANTA FE. WE REPORTED THIS INCIDENT TO HYUNDAI AND THEY SENT AN INDEPENDENT COMPANY OUT TO INVESTIGATE. A FEW WEEKS LATER WE RECEIVED A LETTER FROM HYUNDAI TELLING US THE AIRBAGS WERE OPERATIONAL AND MY HUSBAND NEEDED TO USE HIS BREAKS IN ORDER FOR THE AIR BAGS TO DEPLOY. THIS IS RIDICULOUS WHAT ARE AIR BAGS GOOD FOR WHEN YOU GET INTO AN ACCIDENT WHERE YOU DON'T HAVE ANY TIME TO REACT. THIS ISN'T THE FIRST TIME OUR HYUNDAI VEHICLE'S AIRBAGS DID NOT DEPLOY. IN 2001, I WAS IN A 65 MPH FRONTAL CRASH WITH A GUARD RAIL ON THE INTERSTATE IN MY 2000 HYUNDAI TIBURON. WHEN I CALLED HYUNDAI THEY TOLD ME I SHOULD HIT THE GUARD RAIL AT A CERTAIN ANGLE. WHAT ANGLE OTHER THAN STRAIGHT ON WILL DEPLOY THE AIRBAGS? I DID NOT PURSUE THE MATTER, WHICH I REGRET NOT DOING BUT KNOWING THAT ANOTHER HYUNDAI VEHICLE WE OWN HAS AIRBAG DEPLOYMENT ISSUES I AM AFRAID AS I OWN ANOTHER HYUNDAI VEHICLE. I ASKED HYUNDAI TO INSPECT THE SAFETY OF MY 2006 SONATA BUT THEY HAVE REFUSED. *TR

I PURCHASED A 2002 HYUNDAI SANTE FE IN SPRING 2007. I HAVE HAD NO PROBLEMS WITH UNTIL TWO DAYS AGO I BEGAN TO FEEL THE CAR WHEEL JERK ON THE FREEWAY. I BROUGHT THE CAR HOME AND ASKED MY BOYFRIEND TO DRIVE THE CAR AND SEE HOW HE FELT IN IT. THAT NIGHT ON HIS WAY TO WORK AS HE WAS EXITING THE FREEWAY THE TIRE POPPED OFF. WHEN THE CAR WAS TOWED TO THE CAR STORE THE MECHANIC SAID THE TIRE POPPED OFF DUE THE FRONT SUBFRAME BEING ROTTED AND RUSTED OUT. TO CORRECT THE PROBLEM WILL BE $3400. NO ONE WAS INJURED. HOWEVER DURING THESE TOUGH ECONOMIC TIMES I CAN BARELY MAKE ENDS MEET. MY FAMILY HAS NO TRANSPORTATION TO SCHOOL OR WORK. GRANTED THAT I RECEIVE THE JOB OFFER FROM A COMPANY I RECENTLY INTERVIEWED WITH I WILL BE UNABLE TO ACCEPT FOR I HAVE NO TRANSPORTATION TO GET THERE. I NOTICE THAT HYUNDAI HAS THIS PROBLEM WITH MANY OF ITS CARS WHAT'S THE DEAL WITH THEIR QUALITY? *TR

TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT NOTICED THAT THE VEHICLE DROVE ABNORMALLY ROUGH AND THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. ON ONE OCCASION, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED IMMEDIATELY. SHE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS, BUT THEY WERE UNABLE TO SUCCESSFULLY IDENTIFY THE CAUSE OF THE FAILURE AND PROVIDE A SUFFICIENT REMEDY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 112,000 AND CURRENT MILEAGE WAS 118,000.