2021 Hyundai Kona

I recently blew out my front tire and put on the Hyundai supplied emergency spare. Within 15 minutes of driving, no more than 10 miles, I was flagged down by another driver because a huge cloud of smoke was coming from my car. I had the car towed into a dealership and they informed me that the spare tire that Hyundai supplied me damaged the transfer casing on the front tire, causing the smoke. I was told to never put that tire on the front of my car or it will again damage my car. I contacted first my local selling dealer. They were no help. They informed me that the spare tire was the correct part and I needed to contact Hyundai directly, which I did. After a week of investigation, [XXX], from their National Consumer Affairs department, indicates that Hyundai has essentially washed their hands of my problem and said it is the correct part and I should use that. I said it damaged my car and the response was it is only supposed to be on long enough to get to a repair shop. My car was overheating after only 10 miles. Smoke was coming from my car after 15 minutes. What if I was on a highway when the tire blew? It could be much longer than 10 miles. Would the car catch on fire? Will Hyundai take responsibility for the possibility of my car catching on fire? What about the dangers to myself and my family? Hyundai is taking no further action on this. I am to use the supplied part, damage, or no damage. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

While driving up a steep mountain road in heavy traffic and snow the transmission on my Hyundai Kona overheated and failed. The car began to buck back and forth and a transmission light came on. Unfortunately I was on a mountain interstate in heavy traffic with no real shoulder due to snow. I attempted to limp the car to the top but moved towards the right lane in case. The transmission did it's bucking thing 3 times total and then I noticed smoke coming from the powertrain area. At this point I pulled over and put my car basically into a snow bank so as not to get run over by semi trucks. I called AAA but was able to get the car up the hill after letting the transmission cool for around an hour. This entire situation was completely unsafe and had I been informed I would not have purchased the car because I know that I spend most of the winter in traffic on a mountain interstate. What's even more concerning, this issue is documented heavily online yet the sales reps for Hyundai are not aware. The service department is aware and told me that they couldn't do anything because it was working as it is designed. See here an additional forum which outlines the same issue for another driver. https://www.hyundaikonaforum.com/threads/dct-shifting-annoyances.2428/ Best, Greg

The contact owns a 2021 Hyundai Kona. The contact stated that while driving at various speeds, the vehicle would shut off without warning. The vehicle would restart soon after failure. The contact had taken the vehicle to the dealer where he was informed that his oil level was severely low; however, they were unable to determine the cause of the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.

The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, the vehicle consumed an excessive amount of oil. Additionally, the vehicle made loud noises while driving. The vehicle was taken to the dealer on eight separate occasions, and the dealer refilled the oil reservoir every one-thousand miles. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the engine needed to be replaced. The failure mileage was approximately 15,000.

Ongoing issues with the motor consuming oil despite passing a safety recall inspection. Issues with knocking, oil consumption, engine light on. Issues with the dealership fixing the problem. Issues since January of this year. Issues with stalling and motor locking up. Now no oil and not due for oil change, knocking, hesitates, motor light on.

While driving to work car started knocking. As soon as i arrived not even 5 miles from my home, died in my parking lot. Car had no indications of issues. Only information was due for oil change. Checked oil there was none. I was taking it in for service the next day for my regular service check. I was 62 miles over the standard time. Had to pay a tow and found out there is a hole in my engine block. Well with no indication of "Low oil" this brings a question of a information failure>?

The contact owns a 2021 Hyundai Kona. The contact stated that she received notification of NHTSA Campaign Number: 21V301000 (Engine) and the vehicle was taken to the dealer who inspected the vehicle and informed her that no issues were found. The contact stated while starting the vehicle, she heard abnormal knocking sounds coming from the engine. There was no warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that no issues were found; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the vehicle had lost 3.5 quarts out of 4 quarts of oil within 4,000 miles. The dealer informed the contact to bring the vehicle back for an oil consumption evaluation after 1,000 miles. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.

The engine failed at 12,034 miles. I was at the stop light right before the bay bridge and my life and others were severely put at risk. Had I been on the bridge when the engine seized it would have meant imminent death. The Hyundai dealership said they expected it because engines on the 2021 Hyundai Kona have been recalled. This vehicle was supposed to be fitted with a safety light warning the driver of an imminent fire or engine failure after 2019 but that didn’t happen.

The contact owns a 2021 Hyundai Kona. The contact stated while driving approximately 35 MPH for an extended period of more than 30 minutes, the engine would remain running 8-10 minutes after the vehicle had been turned off. On another occasion while driving approximately 35 MPH and entering a highway ramp, the vehicle lost motive power and power steering functionality before independently restarting and operating as designed. The contact stated that the vehicle also stalled while reversing and would restart after shifting into Park. The contact stated that three or four attempts were necessary to restart the vehicle. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50.