2019 Hyundai Kona

Driving at highway speed 65MPH, the car stalled and slowed down, not moving forward when pressing the gas. No dash indicators were present. I pulled to the side of the highway, turned the car off, and turned it back on. The check engine and oil indicator came on, and the engine began to smoke. The engine temperature was normal. I immediately turned the car back off and called a tow truck. I waited for about two hours for the tow truck, and multiple times, my car was almost struck by traffic coming from behind. I was pulled off the road as far as I could go without going into the ditch. When the tow truck driver came, I got the tow tools from the back. There was sticky dark residue all over the back hitch, getting on my hands and clothes. When the tow truck driver got to the mechanic, oil was *pouring* out of the bottom. The bed of tow truck was covered in oil. Mechanic stated that oil drain plug was missing, but it had been 3000 miles since my oil change was performed by them, and there were zero signs of it not being tightened enough. No oil leaking at any time in the last 3000 miles. Car was at mechanic 200 miles prior for nail in tire, and no oil leaking at that time either. They are denying responsibility, and have paperwork to show they did oil change correctly. At no point in the last 3000 miles did a dash indicator come on for check engine or oil.

The contact owns a 2019 Hyundai Kona. The contact stated while driving approximately 20 MPH in heavy traffic, the vehicle stalled. The contact was able to restart the vehicle and turned into a service station however, the vehicle stalled again and was unable to be restarted. The contact stated no warning light was illuminated. The contact had the vehicle towed to her residence. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 96,000.

The contact owns a 2019 Hyundai Kona. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, the vehicle experienced excessive oil consumption and while driving the vehicle stalled. The vehicle was taken to the local dealer who stated that the engine was faulty, and the top of the engine and part of the engine lubricated by the engine oil needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was previously inspected under the NHTSA Campaign Number: 21V301000 (Engine). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 55,000. The contact stated the repairs were made at the tune of $1885, but would like to know if the damage done to the vehicle was in relation to oil ring not being replaced as part of the recall.

The car used extremely amounts of oil yet showed no signs of a leak and the car would shut off randomly while driving. Took it to the first dealership and they refused to acknowledge any problem while we had it towed into them. They had it for 2 months and we showed them problems noted about faulty piston rings in these cars. They made us take the car back and we continued to drive it with the extremely dangerous issue of shut downs with the car and still heavy oil usage. We took it to an independent mechanic who stated scored cylinders due to oil problems from bad rings then towed it to a different dealership that also stated same and recommended engine replacement. Hyundai is refusing the dealer’s recommendations even though these cars are noted as having these problems and yes each time the engine light comes on. Extremely dangerous to continue to drive this car. Car is still at San Tan Hyundai in Gilbert Az for second week waiting for approval of necessary recall repair have also contacted Hyundai corporate and they deny any problems with this car. We first took this car into dealer 2021 now we have it back with continuous problems

I took my car to the dealership to have the campaign 200 recall fixed. When my vehicle was there, they found that the battery needed to be replaced, however found that there was "front end damage to the battery" and it would fall on me as the owner to replace the battery, and once the battery was replaced, they would fix the recall. (Which replacing the battery would fix in the first place). My issue is, there is no alert on my dashboard or on the app that shows that there are zero diagnostic trouble codes. My concern is that if the battery has such significant damage, there should be some type of alert or warning with this occurring. Also the fact that there is a recall that requires a battery replacement and suddenly damage is noticed on the battery. Unfortunately, it seems that Hyundai is not willing to honor their warranty and "found" a way to blame me as the owner.

Engine light turned on, was told by dealer to keep driving on it unless engine light was blinking or the car started driving differently. Made a right turn and during the turn the vehicle shut off in the roadway. Brought car to dealer, dealer stated the car was low on oil and that was the reasoning, the car was not due for its routine maintenance yet for the oil. Oil was changed. Engine light came on four more times after that and each time was another reason. Within the month I was told it was the oil, a sensor, and then the ignition coil.