2016 Hyundai Genesis

AFTER MY TRIP, WHEN I DROVE THE CAR THE HANDLE OF THE WHEEL DID NOT MOVE. DON'T ROTATE A STEERING WHEEL CAUSED BY AN OUTSIDE INFLUENCE. HYUNDAI SAYS THAT AN OUTSIDE INFLUENCE IS A DAMAGE CAUSED BY RODENTS. IF I DRIVE THE CAR ON THE HIGHWAY AND THE STEERING WHEEL DOES NOT WORK. THE PROBLEM MAKES THE BIG ACCIDENT. I THINK IT'S A SERIOUS PROBLEM OF THE STEERING WHEEL WHICH SHOULD USE THING THAT IS A STRONG MATERIALS AND DESIGN AGAINST EXTERNAL INFLUENCES. IT IS NECESSARY TO INVESTIGATE WHETHER THE STRENGTH OF STEERING WHEEL PARTS IS PROPER. I KNOW THAT THE COMPANY HAS RECALLED SIMILAR PROBLEMS IN OTHER MODELS.

TL* THE CONTACT OWNS A 2016 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO COURTESY HYUNDAI (939 NEWPORT AVE, PAWTUCKET, RI 02861) FOR DIAGNOSTIC TESTING, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO COURTESY HYUNDAI. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED, BUT THEY REPLACED THE FUEL PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

CHANGED LANES AT 30 TO 40 MPH IN A RESIDENTIAL AREA, REMOVED FOOT FROM GAS PEDAL, HEARD ENGINE REVVING HIGH THEN WITHIN ONE TO TWO SECONDS I FELT AND HEARD A HARD BANG AND HEAVY PUSH. THOUGHT SOMEONE HIT ME, BUT NO ONE DID. CAR STARTLED ME AND MY WIFE. IT FELT LIKE THE ENGINE DISCONNECTED FROM THE TRANSMISSION, THEN REENGAGED, WHICH GAVE THE SUDDEN OUTCOME. THIS HAS BEEN THREE WEEKS AND NO FURTHER INCIDENT. I COULD ONLY IMAGINE IF THIS HAPPENED ON A HIGH WAY OR AT A CRITICAL POINT OF DRIVING. I THINK IT CAN BE A SAFETY CONCERN.

VEHICLE ONLY HAD ABOUT 2000 MILES WHEN IT FIRST DID THIS. DASH DISPLAY MALFUNCTION. WHEN BACKING UP DISPLAY IS BLACKED OUT. YOU CAN'T SEE ANY VIDEO FROM BACK UP CAMERA. ALSO DISPLAY GOES OUT WHILE DRIVING. GAVE VIDEO EVIDENCE TO DEALER SO THEY KNOW I'M NOT CRAZY. SOMETIMES YOU TURN CAR OFF AND LOCK THE CAR AND THE DISPLAY IS STILL PLAYING. DEALER COULD GET THIS ISSUE TO RECREATE WHILE IN THERE POSSESSION FOR FOUR TRIES LATER IS STILL DOES NOT WORK. THIS IS EVEN AFTER A "FINAL" REPAIR WAS OFFERED BY THE DEALER WHICH CONSISTED OF A TOTAL DASH REPLACEMENT THE MANAGER SAID COST HYUNDAI OVER $5000.

BATTERY DISCHARGE ERROR COMES ON AND STAYS ON FOR FIVE SECONDS THEN GOES OFF. WAIT ABOUT 40 SECONDS AND THIS REPEATS OVER AND OVER. DRIVING 8 MILES TO WORK THIS CAME ON 35 OR MORE TIMES. I WAS ABLE TO CAPTURE SEVERAL VIDEOS AND SHOWED THE SERVICE MANAGER. THEY COULD NOT GET THIS TO REPEAT WHILE IN THEIR POSSESSION AND IT STILL RANDOMLY HAPPENS AND HAS NOT BEEN REPAIRED.

TL* THE CONTACT OWNS A 2016 HYUNDAI GENESIS. WHILE DRIVING, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROAD ONTO THE SHOULDER. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED ON AN INCLINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (CHAPMAN HYUNDAI SCOTTSDALE, 6601 E MCDOWELL RD #3, SCOTTSDALE, AZ 85257, 480-949-7600), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE BACK IF THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS PROVIDED CASE NUMBER: 10243115. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 07/18/17*LJ*** UPDATED 08/30/17*LJ UPDATED 10/03/2017*JS *CN *JS

HEADLIGHTS ARE SET IN 'AUTO' MODE, BUT ERRATICALLY/SPORADICALLY WITH NO RHYME OR REASON, THEY WILL SHUT OFF, THEN TURN ON. ONE TIME I WAS ABLE TO RECORD THE EVENT ON MY PHONE (AVAILABLE IS REQUESTED). BUT ANOTHER TIME THEY TURNED OFF THEN ON (LIKE I WAS FLASHING MY LIGHTS) WHILE DRIVING. ANOTHER CAR WAS TRYING TO ENTER TRAFFIC AND THOUGHT I WAS FLASHING HIM TO ENTER, RESULTING WITH ME HARD-BRAKING TO AVOID HITTING THE ENTERING CAR. THIS 'FLASHING' OF LIGHTS HAS HAPPENED ON MORE THAN ONE OCCASION, BUT I CAN'T DUPLICATE ON DEMAND (WHICH IS WHY THE HYUNDAI DEALER IS STATING THEY CAN'T DO ANYTHING ABOUT IT. THIS IS A DRIVING SAFETY ISSUE. THIS HAS HAPPENED ON NUMEROUS OCCASIONS, BUT I INDICATED THE LATEST BELOW.

TL* THE CONTACT OWNED A 2016 HYUNDAI GENESIS. WHILE THE VEHICLE WAS IN THE DRIVEWAY AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED THROUGH THE GARAGE DOOR AND INTO THE HOUSE. THE VEHICLE WAS DESTROYED, BUT REMAINED AT THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 805. THE VIN WAS NOT PROVIDED.