2015 Hyundai Genesis

THE VEHICLE, A 2015 HYUNDAI GENESIS 5.0 IN RELATIVELY SLOW MOTION ENTERING A PARKING LOT, WAS INVOLVED IN A PASSENGER SIDE IMPACT ACCIDENT ON 10/6/15. THE OTHER CAR SUSTAINED FRONTAL DAMAGE AND WAS TOWED BUT THE GENESIS REMAINED DRIVABLE. FOUR (4) DAYS LATER, ON 10/10/15, WHILE IN MOTION, THE PASSENGER SIDE AND CURTAIN AIRBAGS SPONTANEOUSLY DEPLOYED.

THE CAR ENGINE WILL SPONTANEOUSLY STOP WHILE THE CAR IS IN MOTION. THIS CAUSES ME TO LOSE ALL POWER STEERING, BRAKES STABILITY CONTROL ETC. THIS HAS HAPPENED ON CITY STREET WHILE THE CAR WAS IN MOTION. THE CAR WAS MOVING FORWARD IN A RELATIVELY STRAIGHT LINE. IT HAS BEEN "FIXED" BUT NOT FIXED. IT IS AT THE DEALER FOR THE 2ND "FIX". THE 1ST "FIX"WAS 10/12/15. THE 2ND "FIX" BEGAN 10/27/15 & IS STILL UNDERWAY. THE CONSUMER STATED A DIAGNOSTIC REPORT FOUND 32 CODES. THE CONSUMER WAS PROVIDED A LOANER VEHICLE. UPDATED 10/25/2017*JS

I OWNED THE CAR FOR 9 MONTHS AND NEVER HAD A PROBLEM IN THE RAIN. IT WAS RAINING AND MY CAR SAFETY LIGHTS STARTED FLASHING TELLING ME THAT FRONT COLLISION WARNING WAS NOT WORKING, LANE DEPARTURE WARNING WAS NOT WORKING, BLIND SPOT DETECTION WAS NOT WORKING. AND TO CHECK AEB SYSTEM. HYUNDAI TOLD ME THAT ALTHOUGH IT WORKED FINE FOR 9 MONTHS, THAT THE SAFETY FEATURES MAY NOT WORK IN THE RAIN

NEW 2015 HYUNDAI GENESIS 3.8 V6, DRIVEN ONLY 6407 MILES IN 11 MONTHS, SHOWED AIRBAG MALFUNCTION WARNING DISPLAY. CAR WAS IN PERFECT CONDITION AND PARKED INSIDE A COVERED CAR GARAGE BEFORE GOING ON VACATION. AFTER RETURNING FROM THE VACATION, NOTICED THE AIRBAG WARNING LIGHT. TOOK THE CAR TO AN AUTHORIZED HYUNDAI DEALER, WHO DIAGNOSED AND SAID THE AIRBAG DEPLOYMENT CONTROL ELECTRONIC BOARD HAS FAILED AND NEEDS IMMEDIATE REPLACEMENT. HYUNDAI DEALER ALSO ADVISED ME NOT TO DRIVE THE CAR WITHOUT THE FIX AND PROVIDED A LONER CAR AND SENT ME HOME. IT TOOK THREE DAYS FOR THE DEALER TO ORDER THE AIRBAG CONTROL ELECTRONIC BOARD- PART NO: SPO 95910-B1000 AND TO FIX THE ISSUE (B1620 INTERNAL FAULT-REPLACED SRSCM). I AM TOTALLY DISAPPOINTED THAT A KEY SYSTEM LIKE AIRBAG DEPLOYMENT CONTROL UNIT COULD FAIL IN A HIGH-END, LUXURY CAR LIKE HYUNDAI GENESIS THAT TOO WHILE IT WAS PARKED IN SOUTHERN CALIFORNIA GARAGE. IT IS SCARY TO IMAGING AIRBAG DEPLOYMENT CONTROL UNIT FAILING WHILING DRIVING THROUGH MOJAVE DESERT AND AIR BAG DEPLOYING ON YOUR FACE WITHOUT ANY REASON. HYUNDAI SHOULD CRITICALLY FOLLOW AND EXAMINE AIRBAG WARNING ISSUE.

AFTER HAVING ALL THREE WORK DONE ON MY CAR: FOUR WHEEL REPLACED AS STATED ON THEIR CAMPAIGN , COWL AND ELECTRICAL WIRING REPLACEMENT UNDER , THE VIBRATION ON THE STEERING WHEEL BECOMES EVIDENT/STRONGER AT LOWER SPEED(BELOW 25 MPH) AND AT IDLE. WHEN DRIVING I FEEL MY HANDS FEEL TIRED BECAUSE OF THIS VIBRATION AFFECTING THEM. I WENT BACK TO THE DEALERSHIP AT HYUNDAI LONG ISLAND, QUEENS FOR THE PROBLEM BUT AFTER WAITING FOR HOURS, I WAS TOLD THAT THEY CANNOT DO ANYTHING ABOUT THE PROBLEM . AND UNTIL NOW, THE VIBRATION IS BECOMING AN ANNOYANCE.

EARLIER THIS YEAR HYUNDAI ISSUED A LETTER TO GENESIS OWNERS STATING THEY WERE REPLACING THE HANKOOK TIRES THAT CAME ON THE CAR FROM THE FACTORY WITH MICHELIN TIRES BECAUSE CUSTOMERS HAD COMPLAINED OF RAOD NOISE. I CONTACTED THE DELAERSHIP, WEST BROAD HYUNDAI, RICHMOND, VA, TO ORDER MY REPLACEMENT TIRES... I TOOK MY CAR TO THE DEALERSHIP ON AUG 29 FOR THE STATE INSPECTION AND AN OIL CHANGE, THEY STATED THEY DID NOT HAVE STAFF ON HAND ON SATURDAYS TO CHANGE THE TIRES. DURING THE STATE INSPECTION THE MECHANIC DISCOVERED THE TREAD ON MY LEFT REAR TIRE HAD SEPARATED FROM THE TIRE. THE RIGHT REAR TIRE LOOKED AS IF IT WAS ABOUT TO SEPARATE. SINCE MY TIRES WERE IN THEY DEDICATED A MECHANIC TO REPLACING MY TIRES..MY CAR WAS PURCHASED NEW, THE TIRES HAVE 25515 MILES ON THEM AND THE CAR HAS NOT BEEN MODIFIED IN ANY MANNER. I FEAR THERE IS A MAJOR PROBLEM WITH THIS MODEL TIRE AND HANKOOK SHOULD BE MADE AWARE IMMEDIATELY. I HAVE PHOTOGRAPHS OF THE TIRES. THE TIRE LOOKS PERFECT FROM THE OUTSIDE WALL BUT THE WALL THAT FACES UNDER THE CAR THE DEFECT IS VERY NOTICEABLE....UPDATED 09/28/15 *BF *CN

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE ATTEMPTING TO USE THE KEY FOB TO GET INTO THE VEHICLE, THE DOORS FAILED TO UNLOCK. THE CONTACT STATED THAT THE TRADITIONAL KEY WAS USED TO TRY TO OPEN THE LOCK BUT FAILED TO ALLOW THE CONTACT ACCESS INTO THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S SYSTEM NEEDED TO BE RESET AND THE BATTERY IN THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700. UPDATED 9/28/15 *BF *CN

WHILE DRIVING AT ABOUT 25 MPH, THE POWER STEERING FROZE UP ON ME.(FORTUNATELY), I WAS NOT DRIVING FAST, OR ON A BRIDGE, FREEWAY, ETC. AND WAS ABLE TO RETURN TO A SAFE LOCATION. I CALLED A TOW TRUCK. TOWED TO LOCAL HYUNDAI DEALER. AFTER 20 DAYS IN SHOP, THEY REPLACED STEERING COMPUTER, RACK AND PINION STEERING TOO. I AM APPALLED THAT A NEW (EXPENSIVE) 2015 GENESIS WITH VERY LOW MILEAGE, HAS HAD THIS PROBLEM. I AM NOW VERY HESITANT ABOUT THE QUALITY OF THE HYUNDAI BRAND. I HOPE NO ONE ELSE HAS HAD THIS PROBLEM, BECAUSE IT IS A REAL HEADACHE!!!