2010 Hyundai Elantra

TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA. WHEN STARTING THE VEHICLE, THE POWER STEERING FAILED. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA. WHEN THE VEHICLE WAS STARTED AND THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL, THERE WAS A KNOCKING SOUND AND A SLIGHT HESITATION WAS FELT IN THE STEERING COLUMN. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EPS SYSTEM WAS FAULTY AND NEEDED TO BE REPAIRED AND UPDATED. THE STEERING COUPLING WAS ALSO FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

ON JULY 15TH I ATTEMPTED TO START MY CAR AND THE ESC LIGHT AND THE ELECTRONIC POWER STEERING LIGHT BOTH CAME ON. I WAS NOT ABLE TO STEER THE CAR. I CALLED MY MECHANIC AND THE CAR WAS TAKEN TO THE SHOP. IT WAS FOUND THAT THE COMPUTER CODE FOR THE EPS WAS NOT IN THE SYSTEM. THE CAR HAD NOT BEEN DRIVE FOR ABOUT A WEEK. THE MECHANIC WAS ABLE TO REPROGRAM THE SYSTEM. THE FOLLOWING DAY I AGAIN ATTEMPTED TO DRIVE THE CAR AND THE SAME LIGHTS (ESC AND EPS) CAME ON. I WAS INFORMED THAT THE POWER STEERING COLUMN HAD TO BE REPLACED. I SEE NO REASON THE POWER STEERING SHOULD NEED TO BE REPLACED ON A CAR THAT IN 5 YEARS OLD AND HAS BEEN PROPERLY MAINTAINED.

TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE AND THE EPS WARNING LIGHT ILLUMIANTED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE LOWER STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING) BUT THE DEALER INDICATED THAT THE REQUIRED REPAIR WAS IN ADDITION TO THE SOFTWARE UPDATE RECALL REPAIR THAT WAS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

DRIVING ON THE FREEWAY I NOTICED THAT THE RED EPS COME ON ,AT FIRST I DIDNT NOTICE ANYTHING THEN I MADE A LANE CHANGE AND FOUND THE STEERING WAS VERY DIFFICULT TO CONTROL I STRUGGLED TO PARK THE CAR IT TOOK EVERYTHING I HAD TO TURN THAT WHEEL AROUND A CORNER AND PARK IT,THIS SEEMS LIKE A SERIOUS SAFETY ISSUE AND HOPEFULLY IT SHOULD PROMPT A HYUNDAI RECALL.

THE HYUNDAI ELANTRA HAD ITS STEERING LOCK UP WHILE DRIVING AT A LOW RATE OF SPEED AS IT WAS ON AN APPROACH RAMP PREPARING TO MERGE ON TO WI STATE HIGHWAY 441 IN THE TOWN OF MENASHA, WI. THIS CAUSED THE CAR TO GO INTO THE GUARDRAIL SINCE THE STEERING WOULD NOT RESPOND. THE ACCIDENT OCCURRED AT NOON ON A CLEAR DAY ON DRY PAVEMENT. WITNESSES TO THE ACCIDENT INDICATED THAT THE STEERING DID NOT RESPOND BEFORE THE VEHICLE CRASHED INTO THE GUARDRAIL. LUCKILY THERE WERE NO INJURIES TO THE DRIVER OTHER THAN MINOR BRUISES. NO OTHER CAR WAS INVOLVED IN THE ACCIDENT.WE FILED A COMPLAINT WITH HYUNDAI AFTER THE INCIDENT BUT THEY DID NOT COME OUT TO EXAMINE THE CAR UNTIL AFTER IT HAD BEEN REPAIRED. EARLIER THIS YEAR WE RECEIVED A NOTICE THAT THIS SAME STEERING DEFECT WAS COVERED BY THE RECALL ANNOUNCEMENT. THE CAR WAS REPAIRED AS PART OF THIS RECALL. HYUNDAI HAS CONTINUED TO DENY ANY FLAW THAT COULD HAVE CAUSED THIS ACCIDENT.

I NOTICED WHEN TUNING THE STEERING WHEEL, THAT IT FELT LIKE THERE WAS A BALL ROLLING BACK AND FORTH IN THE STEERING COLUMN AND IT MADE A STRANGE SOFT "THUD". I CALLED THE DEALER AND WAS TOLD IT WAS PROBABLY THE STEERING COLUMN COUPLER GOING BAD. I TOOK IT TO MY MECHANIC WHO AGREED WITH THE DIAGNOSIS AND HE ALSO PRINTED OUT A TECHNICAL SAFETY BULLETIN STATING THAT THE COUPLER IS DEFECTIVE AND WOULD NEED TO BE REPLACED IF A "THUD" OR "CLICKING NOISE" APPEARED. I WAS TOLD THIS WAS NOT A SAFETY ISSUE BUT AT THE SAME TIME I RECEIVED A RECALL LETTER REGARDING THE ELECTRONIC STEERING SOFTWARE. THE RECALL STATES THAT THE COMPUTER COULD GET CONFUSED AND STOP THE POWER STEERING WHICH WOULD RESULT IN THE MANUAL STEERING OF THE VEHICLE. SINCE I WAS OUT OF THE 50K MILE WARRANTY THEY WOULD NOT BE ABLE TO REPAIR THE STEERING COUPLER UNDER WARRANTY. IT WILL COST ME $260 TO GET THAT REPAIRED. THE STEERING SOFTWARE IS BACK ORDERED AND I WON'T BE ABLE TO GET THAT FIXED UNTIL AFTER MAY 22ND. I FEEL THAT THE STEERING COUPLER ISSUE IS DANGEROUS IN THAT I MAY NOT BE ABLE TO STEER THE VEHICLE ONCE IT FINALLY GOES BAD. I WANT TO KNOW IF THIS IS A SAFETY ISSUE. *TR

I TOOK MY 2010 HYUNDAI ELANTRA IN BECAUSE THE EPS LIGHT WAS ON AND THE POWER STEERING WAS NOT FUNCTIONAL. AT THAT TIME THEY INSPECTED IT AND ALSO REPLACED THE STOP LAMP SWITCH FROM A PREVIOUS RECALL. THE POWER STEERING HAD GONE OUT ONCE PRIOR BUT RESOLVED ITSELF AND I HAD NOT BROUGHT IT IN. WHEN I DID BRING IT IN ON 5/ 14/14 THERE WAS NO SERVICE PERFORMED TO RESOLVE THE ISSUE. I BROUGHT IT IN AGAIN ON 6/2/14 BECAUSE AGAIN THE EPS LIGHT WAS ON AND THE POWER STEERING WAS NON-FUNCTIONAL. MY CAR WAS ONLY 8,000 MILES OUTSIDE THE WARRANTY AND IN SPITE OF RESEARCH ON THE NHTSA WEBSITE I PAID OUT OF POCKET FOR THE REPAIR WHICH WAS QUITE COSTLY. THIS IS NOT A WEAR-AND-TEAR ISSUE IT IS A PRODUCT DEFECT. AS EVIDENCED BY OTHER MANUFACTURERS USING THE SAME PART/TECHNOLOGY AND ISSUING RECALLS. THE MALFUNCTION WAS INTERMITTENT AND COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. *TR