NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
11 reportsClear category filterMileage unknown · Jul 17, 2026
Power Train
On about 5 occasions, and at a stop light, the auto stop did not re-engage when I attempted to move forward. The first time it happened I only had about 28k miles on it and I was making a left at a light in [XXX]. On another occasion, about 7 months ago, I was driving in [XXX] and the vehicle shut down in the same manner - it…
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On about 5 occasions, and at a stop light, the auto stop did not re-engage when I attempted to move forward. The first time it happened I only had about 28k miles on it and I was making a left at a light in [XXX]. On another occasion, about 7 months ago, I was driving in [XXX] and the vehicle shut down in the same manner - it went into Accessory mode and I then turned the car off and back on before I was able to move again. The most recent occasion was about two weeks ago in [XXX]. I was about to make a left onto [XXX] from Coliseum and stalled. I had to wave people around me because I was unable to immediately restart the vehicle. In the two weeks preceeding this incident, the system seemed to act up quite a bit more and began thinking about replacing the vehicle. There were at least 3 other instances. I reported the first instance to the dealer but since the could not replicate the issue, it was ignored. I went to the dealer last week and they simply had no interest in dealing with my issue since my VIN was not in the ones designated with the problem. This is an issue! My first report was more than two years ago and I did not know there was any issue at the time - I am aware now but I am told that my vehicle is not impacted. It is INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11750970
Mileage unknown · Jun 24, 2026
Power Train
During warmer months of the year the vehicle can have a long pause when shifted into drive. Most commonly occurs when you finish backing up and want to go forward. The vehicle will pause and not go anywhere for 2-3 seconds. It also happens by shifting out of park into drive. Again, the vehicle will pause for 2-3 seconds. Ho…
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During warmer months of the year the vehicle can have a long pause when shifted into drive. Most commonly occurs when you finish backing up and want to go forward. The vehicle will pause and not go anywhere for 2-3 seconds. It also happens by shifting out of park into drive. Again, the vehicle will pause for 2-3 seconds. Honda dealerships are aware of this issue on the Honda Ridgeline with a 9-speed automatic transmission. It could easily cause an accident.
NHTSA ODI #11746323
Mileage unknown · May 20, 2026
Power Train
The connecting rod bearing in cylinder one broke causing catastrophic engine failure. It has been inspected by a Honda dealer. The check engine light started flashing after the rod broke making me lose power in the vehicle at an intersection.
NHTSA ODI #11739084
Mileage unknown · Feb 5, 2026
Power Train
Engine had complete loss of power and loud knocking noise.
NHTSA ODI #11715788
Mileage unknown · Feb 25, 2025
Electrical SystemLane DeparturePower Train
While driving a slow speeds will stall. It has a stalled in the middle of an intersection almost causing us to get T-boned. The last time this happen I was driving in a shopping center going around 5 mph and it has stalled. The truck is currently at the dealership for the second time for the issue. Also the transmission while dr…
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While driving a slow speeds will stall. It has a stalled in the middle of an intersection almost causing us to get T-boned. The last time this happen I was driving in a shopping center going around 5 mph and it has stalled. The truck is currently at the dealership for the second time for the issue. Also the transmission while driving at slow speeds shutters and vibrates. Also the lane keeping feature tries to pulled us off the road while driving at slower speeds.
NHTSA ODI #11644702
Mileage unknown · Dec 18, 2024
Power Train
The transmission is shifting out of gear and into nuetral while starting to drive and while driving. There is a fault code stating “stop driving when safe, transmission issue, see manual” I have provided videos and the techs at Honda have confirmed the issue. Honda states there is no current correction. Honda has had 2 attempts …
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The transmission is shifting out of gear and into nuetral while starting to drive and while driving. There is a fault code stating “stop driving when safe, transmission issue, see manual” I have provided videos and the techs at Honda have confirmed the issue. Honda states there is no current correction. Honda has had 2 attempts to repair. Driving under these conditions is unsafe for traffic and road conditions. Honda states no drive ability issues. I was told by a service advisor that this will lead to transmission failure and to bring it back when that happens. Issue started 12/9/2024.
NHTSA ODI #11631391
100,000 miles · Aug 28, 2024
Power TrainVehicle Speed Control
The contact owns a 2023 Honda Ridgeline. The contact stated while driving at approximately 25 MPH, several unknown warning lights were illuminated on the instrument panel. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as needed. In addition, the contact stated while at a stop, t…
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The contact owns a 2023 Honda Ridgeline. The contact stated while driving at approximately 25 MPH, several unknown warning lights were illuminated on the instrument panel. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as needed. In addition, the contact stated while at a stop, the transmission shifted into neutral independently. The vehicle was towed to a local dealer and was diagnosed with a software error and the computer was restarted. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer where it remained awaiting further diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
NHTSA ODI #11611375
Mileage unknown · Mar 24, 2024
EnginePower Train
After a 2 1/2 drive (interstate, 75 mph on cruise contral, eco button not on), I took the exit to go home. Immediately after going from cruise to normal driving, the check engine light flashed and as I pushed down on the accelerator there was no power. The engine would rev up to 4000 rpm but would not go over 30 mph and would …
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After a 2 1/2 drive (interstate, 75 mph on cruise contral, eco button not on), I took the exit to go home. Immediately after going from cruise to normal driving, the check engine light flashed and as I pushed down on the accelerator there was no power. The engine would rev up to 4000 rpm but would not go over 30 mph and would not shift. Once I got on the more level area of the road I did nurse it back to 55 but still very little power and the engine was struggling. I then stopped at a stop light and the engine shuddered when i tried to accelerate again, no power. Made it to a gas station, turned off the vehicle, filled the tank, then restarted, the engine ran just fine. Took it to the Honda dealership the same day and they were unable to find any codes on the computer and were unable to re-simulate what happened to the engine.
NHTSA ODI #11579104
Mileage unknown · Jan 24, 2024
EngineFuel/propulsion SystemPower Train
2023 RLT, about 1300 miles on the odometer, temperature was between 4 and 7 degrees F, it was a sunny day with clear roads. I drop 68mph for 70 miles, stopped to make a left turn, and when accelerating through the turn, the blinking orange check engine light came on and the vehicle would not accelerate beyond about 35 mph. I w…
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2023 RLT, about 1300 miles on the odometer, temperature was between 4 and 7 degrees F, it was a sunny day with clear roads. I drop 68mph for 70 miles, stopped to make a left turn, and when accelerating through the turn, the blinking orange check engine light came on and the vehicle would not accelerate beyond about 35 mph. I was towed to the nearest dealership from the location of the incident, which occurred over 400 miles from my home. It could have been fatal if there was traffic I had to merge with at the time when the engine was not allowing enough power. It happened at noon in a very small town in North Dakota. It could also have been fatal if it had happened in an area with no cell service and no traffic to stop and help as well. Thank goodness I didn't have any children with me and there was somewhere warm to wait the 2 hours for the tow truck. I found an online Honda Ridgeline owners forum where many, many people have reported this same issue: cold temperatures, going highway speeds for a certain amount of time, slowing down or stopping, and then trying to speed up to highway speeds again when the check engine light comes on and the engine limps. The Honda dealership where my vehicle was towed confirmed that I was subject to this "very rare glitch" that they know about and say there is nothing they can do to fix it and no assurances that it won't happen again. I'm not sure how to regain trust in a brand new pickup that I know has this issue that I have experienced first hand in the cold and could experience again that might result in a fatal outcome if Honda doesn't fix this known issue.
NHTSA ODI #11567500
1,400 miles · Jan 23, 2024
Engine And Engine CoolingPower Train
The contact owns a 2023 Honda Ridgeline. The contact stated that the 4WD system became inoperable. The contact stated that the antifreeze was not suitable for the area he lived. There were no warning lights illuminated. The contact called the dealer, who stated that the antifreeze would thicken below 35 degrees. The contact was …
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The contact owns a 2023 Honda Ridgeline. The contact stated that the 4WD system became inoperable. The contact stated that the antifreeze was not suitable for the area he lived. There were no warning lights illuminated. The contact called the dealer, who stated that the antifreeze would thicken below 35 degrees. The contact was informed that the engine would not produce enough power to move thicker coolant throughout the engine. The vehicle was not diagnosed or repaired. The contact was concerned about being stranded. The manufacturer was not contacted. The failure mileage was approximately 1,400.
NHTSA ODI #11567285
Official recalls
5Jun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence & remedy
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Additional source detail variants (2)
Suspension:rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Structure:frame And Members
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
May 9, 2024
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
Mar 7, 2024
Honda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is LHY.
Jun 29, 2023
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Consequence & remedy
Consequence: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE24004 · Rear-View Camera Failure
Opened Feb 13, 2024 · Closed Aug 5, 2024
Status: closed (inferred from source dates) · Back Over Prevention
On February 13, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24004 to assess alleged failures of the rear-view camera (RVC) in 2020-2023 Model Year (MY) Honda Ridgeline vehicles. At this time, ODI has received a total of 50 complaints with allegations of the RVC image failing to display when the vehicle was in reverse. The RVC wire harness is routed near the hinge in the tailgate, in a location where frequent opening and closing of the tailgate causes bending stress on the harness. Honda determined the wire harness was manufactured with a material which is permeable to water and salt, which when it freezes and thaws, combined with tailgate usage, ultimately leads to breakage of the wiring in the tailgate harness. This results in a failure to display the RVC image. On May 9, 2024, Honda filed a Part 573 Safety Recall Report recalling all 2020-2024 MY Honda Ridgeline vehicles. The dealer will replace the RVC tailgate harness with a wire harness that is manufactured by a new supplier and has improved material properties to withstand wear from bending. In view of Honda filing recall 24V-321 addressing the subject of this investigation, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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