NHTSA owner reports · September 18, 2026 snapshot.
Tires complaints
13 reportsClear category filterMileage unknown · Mar 29, 2026
Tires
I am reporting a safety defect involving Continental CrossContact LX Sport tires, size 245/50 R20 used on my 2021 Honda Pilot. These tires are not currently included in the existing Continental recalls, but they are showing the same types of failures described in NHTSA recall 21T‑001 and related Continental bulletins. Specifical…
Read full complaint
I am reporting a safety defect involving Continental CrossContact LX Sport tires, size 245/50 R20 used on my 2021 Honda Pilot. These tires are not currently included in the existing Continental recalls, but they are showing the same types of failures described in NHTSA recall 21T‑001 and related Continental bulletins. Specifically, my tires developed cracking/localized tread wear/vibration and visible separation in the tread/sidewall area. This matches the recall descriptions of carcass breaks and belt‑edge separations that can cause sudden air loss or partial/full tread and belt loss, leading to loss of vehicle control and increased risk of a crash. I believe these tires were manufactured with a similar defect and should be investigated and included in the recall.
NHTSA ODI #11727765
Mileage unknown · Jan 13, 2025
Tires
Size of tires: 245/59 R 20, 102H DOT serial #: [XXX] The 2021 Honda Pilot came equipped with the tires in this discussion. At 30,000 mile check up at dealership, we were informed the 3 tires with this DOT number had “dry rot” and needed replacing. A fourth tire with a different number is in excellent shape. These tires are NOT…
Read full complaint
Size of tires: 245/59 R 20, 102H DOT serial #: [XXX] The 2021 Honda Pilot came equipped with the tires in this discussion. At 30,000 mile check up at dealership, we were informed the 3 tires with this DOT number had “dry rot” and needed replacing. A fourth tire with a different number is in excellent shape. These tires are NOT on a recall list. Many of the Continental tires of this type have been recalled. Obviously since 3/4 tires are falling apart, it is not environmental or from road conditions or driving. These tires should be included in a recall. They are not safe and should last much longer than 30,000 miles of wear. We are going to have to replace them as soon as possible so they are not available for inspection. If they had failed, we could have crashed. There were no warning messages or lamps. I noticed they looked odd but it was just confirmed last week during the service visit that they had “dry rot” and needed replacing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11635585
Mileage unknown · Jun 6, 2024
Tires
Traveling at 35mph in village. my passenger and I attest there was no road hazard. The tire popped and I managed to drive about 70 yards to a parking lot to change my tire. it had a clean tear on the inside sidewall. The tear had no marks made against it. I'm complaining since I see there have been 2 other similar complaints ab…
Read full complaint
Traveling at 35mph in village. my passenger and I attest there was no road hazard. The tire popped and I managed to drive about 70 yards to a parking lot to change my tire. it had a clean tear on the inside sidewall. The tear had no marks made against it. I'm complaining since I see there have been 2 other similar complaints about this tire on this website.
NHTSA ODI #11592933
Mileage unknown · Feb 6, 2024
Tires
I am writing to formally address a concerning issue I have encountered with my vehicle’s front tires. Since the initial tire swap, I have observed significant degradation in the condition of the Continental Cross Contact LX Sport 245/50 R 102H tires. Specifically, I have noticed gradual chunking of the tire tread, occurring piec…
Read full complaint
I am writing to formally address a concerning issue I have encountered with my vehicle’s front tires. Since the initial tire swap, I have observed significant degradation in the condition of the Continental Cross Contact LX Sport 245/50 R 102H tires. Specifically, I have noticed gradual chunking of the tire tread, occurring piece by piece. Upon bringing this matter to the attention of , I was informed that this issue falls within the purview of the manufacturer’s warranty. However, upon further communication with the manufacturer, I was informed that the observed deterioration is attributed to road conditions in my locality rather than a manufacturing defect. I am deeply concerned as my SUV has only accumulated 29,000 miles, yet the tires exhibit a severe lack of tread thickness, rendering them nearly unusable. Given the discrepancy in responses between the dealer and the manufacturer, I seek clarification and resolution to this matter at the earliest convenience. I kindly request a thorough investigation into the root cause of the tire deterioration and a comprehensive assessment of its eligibility for warranty coverage. Additionally, I urge for prompt action to rectify this issue to ensure the safety and performance of my vehicle. I appreciate your attention to this matter and look forward to a swift resolution.
NHTSA ODI #11570423
Mileage unknown · Jun 27, 2023
Tires
On 6/23/23, my wife was driving on a street & was changing lanes (from left to right) when the driver-side rear tire suddenly ruptured. She heard a loud pop coming from the tire and immediately scanned for a car impact or debris on the road—but neither was present. The vehicles within her proximity yielded to allow her to pull o…
Read full complaint
On 6/23/23, my wife was driving on a street & was changing lanes (from left to right) when the driver-side rear tire suddenly ruptured. She heard a loud pop coming from the tire and immediately scanned for a car impact or debris on the road—but neither was present. The vehicles within her proximity yielded to allow her to pull out of the street and into a safe parking lot. Since our children were in the car, she confirmed that they were safe. Upon my arrival, I could see a visible tear in the side wall of the tire. It is apparent that the tire side wall tore so rapidly that when the rim hit the asphault of the street its impact was so hard— that it left a gaping hole in the rim! Our family’s safety was in jeopardy because had vehicles not yielded , a crash may have been inevitable. Our local dealer has recommended reaching out to the tire manufacturer for a possible claim. There were no warning lamps prior to this incident.
NHTSA ODI #11529120
Mileage unknown · May 7, 2023
Tires
I was researching recalls on my 2021 Honda Pilot and came across NHTSA Campaign number 20V725000. When i inspected my tires I can confirm that they are the ones in question as they are the Continental CrossContact LX Sport tires with tire size 245/50 R20 102H and DOT serial number of A376. When I brought the vehicle into the dea…
Read full complaint
I was researching recalls on my 2021 Honda Pilot and came across NHTSA Campaign number 20V725000. When i inspected my tires I can confirm that they are the ones in question as they are the Continental CrossContact LX Sport tires with tire size 245/50 R20 102H and DOT serial number of A376. When I brought the vehicle into the dealership over the weekend they were dismissive and stated they only have one recall on the vehicle. I have explained my concern to a body shop previously and they recommended I do some research to see if any recalls are in effect, to my surprise I located this from NHTSA. I showed them the NHTSA campaign number 20V725000 and they were dismissive. I went on to inform them that my tires match what is outlined and this is a safety concern for me. I have had issues with the tires losing pressure and I have had them rotated on a regular basis. I have not looked specifically at the spare tire, but I am asking that to be remedied as well if I have a full size spare that matches the recall. The tires have lost air suddenly where I have had to go into a tire shop or a gas station to add air routinely on occasion. It is hit and miss when it needs to happen and the weather is consistent, so now sudden change in temperatures to warrant this.
NHTSA ODI #11520863
Mileage unknown · Dec 20, 2022
Tires
I have Continental cross contact 245/50 R20 104H. Upon 1 year inspection of the vehicle I was told all 4 tires need to be replaced and the vehicle is failing inspection. At the time the vehicle, which is a newer lease, had 30k miles on it. I’ve never owned a vehicle of any kind that has needed 4 new tires in just over 1 year.…
Read full complaint
I have Continental cross contact 245/50 R20 104H. Upon 1 year inspection of the vehicle I was told all 4 tires need to be replaced and the vehicle is failing inspection. At the time the vehicle, which is a newer lease, had 30k miles on it. I’ve never owned a vehicle of any kind that has needed 4 new tires in just over 1 year. The garage is saying he has seen this issue before because the tires are too soft for the type of vehicle. I’ve managed to find the identical tires recalled just 2 weeks before the tires on my vehicle. I found recall date 2920 and my tires are 3120. It’s hard to image the same tire, manufacturer, and location didn’t have a recall issue they were unaware of just 2 week Ma later. It seems more likely it hasn’t been reported yet with that date.
NHTSA ODI #11498176
29,000 miles · Dec 19, 2022
Tires
The contact owns a 2021 Honda Pilot equipped with Continental Tires, Tire Line: Crosscontact LX Sport, Tire Size: 245/50R/20, DOT: A376D3K92321. The contact stated while driving 35 MPH, the vehicle started jerking and the contact was able to pull over and notice that both front and rear passenger’s side tires experienced blowout…
Read full complaint
The contact owns a 2021 Honda Pilot equipped with Continental Tires, Tire Line: Crosscontact LX Sport, Tire Size: 245/50R/20, DOT: A376D3K92321. The contact stated while driving 35 MPH, the vehicle started jerking and the contact was able to pull over and notice that both front and rear passenger’s side tires experienced blowouts on the sidewall of both tires. The vehicle was towed to the dealer and the tires were replaced. The vehicle manufacturer was contacted and advised the contact to reach out to the tire manufacturer for assistance. The tire manufacturer was contacted but the contact received no response. The failure mileage was 29,000.
NHTSA ODI #11498139
Mileage unknown · Nov 3, 2021
Tires
Continental Cross Contact LX Sport tire size 245/50 R 20 102H has a crack on the sidewall, which caused sudden air loss. I can see there are recalls for Pilot tires. I think this tire should be reviewed as well.
NHTSA ODI #11439254
Mileage unknown · Oct 19, 2021
Tires
Purchased vehicle in August 2021. Discovered that driver side rear tire was completely flat while parked in my driveway. Noticeable gash in sidewall of tire Continental Crosscontact LX A376 D3K9 2321; 245/50R20 102H. Dealership had no explanation for the gash and since no recalls, had to pay nearly $300 for a new tire on a vehic…
Read full complaint
Purchased vehicle in August 2021. Discovered that driver side rear tire was completely flat while parked in my driveway. Noticeable gash in sidewall of tire Continental Crosscontact LX A376 D3K9 2321; 245/50R20 102H. Dealership had no explanation for the gash and since no recalls, had to pay nearly $300 for a new tire on a vehicle that was driven 2 months since purchased. My other tires are 2321, 2421, 2421, and the new tire is 4720. I saw there were two recalls for Pilot tires in the recent past and these tires should be reviewed as well.
NHTSA ODI #11437317
Official recalls
10Jun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence & remedy
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Additional source detail variants (2)
Suspension:rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Structure:frame And Members
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Feb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Jun 29, 2023
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Consequence & remedy
Consequence: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Jun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Mar 16, 2023
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Nov 20, 2020
American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.
Consequence & remedy
Consequence: Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Remedy: Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge. The recall began January 11, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U8Y.
Jul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Consequence & remedy
Consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Electrical System:software
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Jul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Electrical System:software
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration