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2023 Honda HR-V

Owner reports · Recalls · Investigations

More warning signs than most HR-V years

Owner complaints for the 2023 Honda HR-V are substantially higher than the model-year median of 97.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all HR-V years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 68 of 686 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

What owners actually said

686 reports
Mileage unknown · Mar 3, 2024
Unknown Or Other

1. The rear glass shattered out of no where 2. Car is now insecure to weather and theft 3. Yes, this is happening all over the world 4. Not yet 5. No

NHTSA ODI #11575149

Mileage unknown · Mar 2, 2024
Unknown Or OtherVisibility/wiper

Woke up in the morning and discovered that my rear windshield had randomly shattered at some point during the night while it was parked. At first thought it was vandalism, but there was no specific point of impact anywhere on my windshield and it was not indented at all. If I was driving my vehicle when this occurred, it absolut…

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Woke up in the morning and discovered that my rear windshield had randomly shattered at some point during the night while it was parked. At first thought it was vandalism, but there was no specific point of impact anywhere on my windshield and it was not indented at all. If I was driving my vehicle when this occurred, it absolutely could've resulted in sudden shock and caused an accident. There was nothing wrong with my windshield in the days leading up to this.

NHTSA ODI #11575094

Mileage unknown · Feb 29, 2024
Unknown Or Other

Rear windshield shattered spontaneously.

NHTSA ODI #11574701

Mileage unknown · Feb 29, 2024
Visibility/wiper

Back windshield shattered. Parked in driveway and had not been taken out that day.

NHTSA ODI #11574668

Mileage unknown · Feb 28, 2024
Structure

While I was driving back from work on January 31, 2023 the rear windshield of my car exploded for no apparent reason. The noise was so loud that flinched. If there was a car was in front of me I would have caused an accident. The windshield shattered and if I had children or anyone in the back seat they would have pieces of gl…

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While I was driving back from work on January 31, 2023 the rear windshield of my car exploded for no apparent reason. The noise was so loud that flinched. If there was a car was in front of me I would have caused an accident. The windshield shattered and if I had children or anyone in the back seat they would have pieces of glasses on the back of their heads. I was thankful that I did not have any broken glasses on the back of my head. I dropped the car off at a Honda dealership on January 31 st. I still do not have a car, nor will they give me a loaner to get to work. They were no warning messages that alerted me prior to the incident. I brought the car new and it's only a year old. I believe this is a defect on Honda's manufacturing. I hope no one get hurts by this, because I know it's causing me a lot of inconveniences.

NHTSA ODI #11574585

Mileage unknown · Feb 28, 2024
Engine

Dear Sir/Madam While driving on [XXX] the message came on the screen 12 volt battery charging system problem. Do not drive. Time 10.54AM. The noise would start in the engine compartment while accelerating, then a smell entered the cabin of the car. I pulled over one mile after at a nearby service area and when I opened up the h…

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Dear Sir/Madam While driving on [XXX] the message came on the screen 12 volt battery charging system problem. Do not drive. Time 10.54AM. The noise would start in the engine compartment while accelerating, then a smell entered the cabin of the car. I pulled over one mile after at a nearby service area and when I opened up the hood i have discovered a loose belt and a loose pulley. I towed the car to the [XXX] Honda in Reading, MA. The service didn't do much to investigate the issue and instigated that because I did not do an oil change at Honda Dealer they cannot cover the malfunction by warranty until Honda Corp approves it. I did my own investigation and found a broken off bolt laying in the bottom of the engine cover. I showed the discovery to them and then they voided a 240$ diagnostics charge. Then the real mechanic showed up by accident, saw the bolt and said that it did not surprise him at all. I think that the bolt pulleys bolts were overtightened and over the time they snap loose. Big issue is present for a new model 2023 Honda HR-V and later editions possibly. Thank You [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11574537

Mileage unknown · Feb 27, 2024
Steering

While driving on the highway, the steering becomes sticky (even with the lane assist off). The steering does not turn back and forth smoothly. It will get stuck in a position, and then release. This has made it nearly impossible to maintain a straight drive path without constantly readjusting the steering wheel. The car shows no…

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While driving on the highway, the steering becomes sticky (even with the lane assist off). The steering does not turn back and forth smoothly. It will get stuck in a position, and then release. This has made it nearly impossible to maintain a straight drive path without constantly readjusting the steering wheel. The car shows no maintenance or warning indicators. I feel this is a risk for me and my passengers as well as other drivers. Additionally, this is not a random occurrence; it happens every time I drive the vehicle.

NHTSA ODI #11574161

Mileage unknown · Feb 24, 2024
Unknown Or OtherVisibility/wiper

My rear window unexpectedly shattered without any force while I was sitting in the car parked.

NHTSA ODI #11573759

Mileage unknown · Feb 22, 2024
Unknown Or OtherVisibility/wiper

While parked about to drive out to work @ about 18:30, I turned on my car and my rear windshield spontaneously shattered. My wiper is still intact, but my entire windshield has spider web-like cracking all over, leaving a hole on my left side, slightly big. Please see photos attached. (My recalled seatbelts were already serviced…

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While parked about to drive out to work @ about 18:30, I turned on my car and my rear windshield spontaneously shattered. My wiper is still intact, but my entire windshield has spider web-like cracking all over, leaving a hole on my left side, slightly big. Please see photos attached. (My recalled seatbelts were already serviced by AutoNation Valencia.) I found an online article from last month where this is a random, on-going issue with Honda 2023 HR-V models: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11573319

Mileage unknown · Feb 21, 2024
Visibility/wiper

As I see in the news now, my rear window blew out on the expressway on 1/17/2024 on the way to work at 5:30 a.m. With the very cold day below zero it sounded like an explosion and then it crumbled. Luckily I was close to work and my team was able to help me shrink wrap the window to be able to get home. On 1/20/24 I took the car…

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As I see in the news now, my rear window blew out on the expressway on 1/17/2024 on the way to work at 5:30 a.m. With the very cold day below zero it sounded like an explosion and then it crumbled. Luckily I was close to work and my team was able to help me shrink wrap the window to be able to get home. On 1/20/24 I took the car to Safelite for replacement which was done under my insurance. I have no idea this was a problem for my model vehicle.

NHTSA ODI #11573079

Official recalls

3

24V744000 · Steering

Oct 3, 2024

Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

Consequence & remedy

Consequence: Difficulty steering can increase the risk of a crash.

Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

23V858000 · Fuel System, Gasoline:delivery:fuel Pump

Dec 18, 2023

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

23V782000 · Seat Belts:front

Nov 21, 2023

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate

Opened Apr 4, 2024 · Closed Mar 26, 2025

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

Additional source detail variants (2)

Seat Belts:front

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

Seat Belts

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.