2003 Honda GL1800A

IN :MARCH, 2016, I PURCHASED A 2003 HONDA GOLDWING 1800A FROM THE ORIGINAL OWNER, A PRIVATE PARTY. I TOOK THE MOTORCYCLE IN REPAIRS, AS IT WAS DAMAGED. THE MECHANIC FOUND A CRACK IN THE REAR FRAME NEAR A WELD, AND REFERRED ME TO REDLANDS HONDA. I SPOKE TO WES IN SERVICE WHO INSPECTED THE FRAME AND CALLED HONDA. HONDA SENT REDLANDS HONDA A FRAME. ON 6/23/2016, WES INFORMED ME I WOULD HAVE TO PAY FOR THE LABOR TO REPLACE THE FRAME, ESTIMATED TO BE OVER $2500. AS A SAFETY RECALL, I SHOULD NOT HAVE TO PAY FOR ANY PARTS OR LABOR TO HAVE THE SAFETY RECALL PROCEDURE PERFORMED. NO FAILURE HAS OCCURRED TO DATE. I HAVE A PICTURE OF THE CRACK.

A FRIEND ON MINE ALSO RIDING A GL1800 FOUND A FRAME TUBE CRACKED ON HIS MOTORCYCLE. AFTER CHECKING MANY BULLETIN BOARDS ON THE INTERNET HE FOUND THIS TO BE AN ONGOING PROBLEM IN THE SAME MODEL YEARS OF BIKES THAT HONDA PUT OUT A RECALL ON IN 2005 BECAUSE OF DEFECTIVE WELDS. HIS ENTIRE FRAME WAS REPLACE BY HONDA. MY MOTORCYCLE WAS ONE OF THE ONES REQUIRING RE-WELDING OF THE FRAME. HE CAME TO MY HOME YESTERDAY AND EXAMINED MY BIKE AND WE FOUND THE SAME FRAME CRACK IN MY BIKE AS WAS ON HIS BUT MINE IS BIGGER. WE HAVE PHOTOS OF THIS CRACK ON THE FRAME. BECAUSE OF THIS CRACK I AM NOW AFRAID TO RIDE THE BIKE FOR FEAR IT MAY FAIL COMPLETELY AND POSSIBLY CAUSE INJURY OR DEATH TO MYSELF OR MY WIFE. I ONLY HAVE 32000 MILES ON THIS BIKE. OF THE DOZEN OR SO BIKES MY FRIEND HAS EXAMINED MINE HAS THE LOWEST MILEAGE OF ALL OF THEM. I WANT THE FRAME REPLACED OR PROVIDED WITH A NEW REPLACEMENT BIKE. *TR

NOTICE OF GL1800/A GOLD WING FRAME WELD RECALL WAS RECEIVED FROM NHTSA ABOUT MARCH OF 2005. TOOK NOTICE AND BIKE TO DEALER: BEND RECREATION, OF BEND OREGON. APPOINTMENT WAS MADE TO REPAIR WELDS. APPOINTMENT WAS CANCELLED BY BEND RECREATION BECAUSE THEY DID NOT HAVE A "HONDA CERTIFIED WELDER". WHEN CHALLENGED ON THIS MATTER AFTER HONDA SENT OUT ANOTHER NOTICE OF RECALL, BEND RECREATION SERVICE DEPARTMENT STATED THAT THEY WOULD GET TO ME AS SOON AS THEY HAD THE TIME. THAT WAS THREE MONTHS AGO, AND I DO NOT BELIEVE THEY HAVE ANY INTEREST IN DOING THE RECALL ORDERED WORK. THEY REFUSED COMPLETELY UNTIL I TOLD THEM I BOUGHT THE 2003 WING IN THEIR DEALERSHIP. AND HAVE SUGGESTED I TAKE IT TO PORTLAND, OREGON FOR THE REQUIRED WORK.

I HAVE A PROBLEM WITH THE RECALL BEING DONE BY AMERICAN HONDA CORP. (AHC) ON THEIR GOLD WING GL1800 TO REPAIR POSSIBLE FRAME AND WELD DAMAGE. MY MOTORCYCLE WAS PURCHASED 4/24/03. IT IS LESS THAN 7 MONTHS OLD. MY MOTORCYCLE WAS REJECTED FOR THEIR 'NORMAL' RECALLS SERVICE BECAUSE THE FRAME WAS TOO HEAVILY DAMAGED FOR IT TO BE REPAIRED IN THE FIELD. AHC WANTS TO SHIP THE BIKE BACK TO THE FACTORY IN OHIO (FROM NJ) AND EITHER REPAIR THE CRACKS THEY DISCOVERED OR REPLACE THE FRAME ON THE BIKE. THEY ARE GIVING ME NO CHOICES EXCEPT TO ALLOW THEM TO DO THAT. MY PROBLEM WITH THEM FIXING IT AT THE FACTORY, IS TWO FOLD: 1. THE PEOPLE AT THE FACTORY ARE USED TO PUTTING A BIKE TOGETHER FROM SCRATCH, ON AN ASSEMBLY LINE, ACCORDING TO STRICT ENGINEERING GUIDELINES, BUT PROBABLY HAVE NEVER TAKEN ONE APART BEFORE AND PUT IT BACK TOGETHER. I, DO NOT WISH TO BE THE "GUINEA PIG". 2. I HAVE OVER $5000 IN ADDED ACCESSORIES ON MY MOTORCYCLE AND THEIR SOLE REPRESENTATIVE (A "STEVE" WHO WILL NOT PROVIDE HIS LAST NAME BUT GIVES HIS ID AS MT56: A. REFUSES TO GIVE ME ANY WRITTEN ASSURANCE THAT ALL MY ACCESSORIES WILL WORK WHEN I GET THE BIKE BACK. B. INSISTS THAT THE ONLY WAY I MAY GET THAT INSURANCE IN WRITING IS TO HAVE A LAWYER CONTACT HIS COMPANIES LEGAL DEPT. C. WILL NOT GIVE ME A NAME TO CONTACT. D. THREATENED ME THAT IF I DID NOT HAVE THEM DO IT NOW, THAT IT "MAY TAKE THEM A LOT LONGER TO DO IT LATER." E. ADMITTED THAT MANY OTHER BIKES HAD DAMAGE TO THE FRAME WAS MUCH WORSE THAN THEY EXPECTED AND ARE FINDING THAT MANY BIKES WILL HAVE TO BE SHIPPED BACK TO THE FACTORY TO BE REPAIRED. THIS "STEVE-MT56" (WHOEVER HE IS) WILL ONLY GIVE ME 'HIS' WORD THAT EVERYTHING WILL BE HANDLED CORRECTLY AND THAT I MUST CHECK OUT THE BIKE FULLY BEFORE I PICK IT UP AFTER THE REPAIR, TO HAVE DAMAGE THEY DO, COVERED BY AMERICAN HONDA. I AM QUITE UPSET BY THEIR TAKE IT OR LEAVE IT ATTITUDE AND LACK OF WRITTEN ASSURANCE. DO I HAVE ANY RECOURSE IN THIS MATTER? *LA