2013 Honda Crosstour

The contact owns a 2013 Honda Crosstour. The contact stated that while attempting to start the vehicle, the vehicle made grinding noises and hesitated to start. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. Upon investigation, the contact related the failure to a faulty starter. The failure mileage was approximately 125,000.

When driving around 30 miles per hour the vehicle would still drive but it was extremely difficult to turn. I noticed the steering warning failure indicator was flashing on the dash, I could barely pull over to left to avoid cars from hitting me from the sides and came to a complete stop. (The car was still running, no steering) . I cycled the key and waited for a couple of minutes, the power steering light was off and the steering worked but only for about 100 meters, this happened about five times before I was able to drive it home. The issue has not reoccurred yet, I'm going to the dealer tomorrow for general maintenance but I was already told that it will be hard to diagnose if the issue is not present. I don't feel safe on this car, specially for long trips or highway speeds.

In August 2021, the Crosstour was traveling at approximately 60mph over a bridge, the steering wheel locked and became nearly impossible to turn. Control of vehicle was lost. Vehicle was brought to a Honda service center and evaluated. A code was generated, and the vehicle was under warranty, and the problem was supposedly fixed. February 2022, Crosstour was traveling at approximately 30mph when the steering began to feel unsteady and tight. The steering wheel locked again. Control of vehicle was lost. Vehicle was brought to the same Honda service center. The workers said no code was generated this time.

The contact owns a 2013 Honda Crosstour. The contact stated that after starting the vehicle remotely, there was a grinding sound coming from the vehicle. There were several unknown warning lights illuminated and flashing on and off. The contact stated that the failure was intermittent. The contact researched the failure and noted that the failure was found in similar vehicles. The vehicle had been taken to an independent mechanic and an unknown dealer, who were unable to determine the cause of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000

TL* THE CONTACT OWNS A 2013 HONDA CROSSTOUR. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, AN ABNORMAL SOUND WAS COMING FROM THE VEHICLE. THE VEHICLE FAILED TO START-UP. THE CONTACT STATED AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS STARTED. THE CONTACT STATED THAT THE FAILURE RECURRED DAILY. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,930.

DRIVING ON I85N AT HIGHWAY SPEEDS THE EPS (ELEC. POWER STEERING) LIGHT CAME ON AND STEERING BECAME VERY DIFFICULT WITHOUT ANY PREVIOUS WARNING. I WAS ABLE TO SLOW DOWN AND VEER OFF THE HIGHWAY WITHOUT ANY INCIDENT THANKFULLY DUE TO MINIMAL TURNING REQUIRED. A WEEK LATER, THE ISSUE REOCCURRED AFTER A FEW DAYS OF BEING PARKED. AT LEAST THIS TIME I WAS NOT ON A HIGHWAY... WHY DID THE NHTSA INVESTIGATION ONLY RESULT IN THE EPS ISSUE BEING COVERED FOR THE ACCORD (2 DIFFERENT TSBS) OF THE SAME YEAR BUT NOT FOR THE CROSSTOUR IF THE CROSSTOUR IS BASED ON THE ACCORD?

WHILE DRIVING STRAIGHT AT ABOUT 25MPH ON HARTFORD (CT) CITY STREET AFTER SEVERAL MILES OUT OF I-91, MY STEERING WHEEL SUDDENLY WENT STIFF AND THEN AN ICON WITH THE STEERING WHEEL AND AND EXCLAMATION MARK APPEARED. I COULD NOT TURN THE STEERING WHEEL, I HAD TO USE ALL MY STRENGTH TO SLOWLY ROLL OFF THE STREET TO GO STRAIGHT INTO CURBSIDE AND WAITED FOR AAA TOW TRUCK TO PICK UP THE VEHICLE AND DELIVER IT TO MY HOME FOR REPAIRING AND I WAS REQUIRED TO FIND OUT A WAY TO TRANSPORT MY FAMILY SEPARATELY TO HOME DUE TO LOCAL COVID-19 RULE. I NEED TO MAKE AN APPOINTMENT WITH A DEALERSHIP FOR SERVICE BECAUSE OF THE COVID-19 PANDEMIC. GLAD TO BE ALIVE AND DRIVING AT LOW SPEED. THIS HAPPENED WITHOUT WARNING. I RESTARTED MY CAR SEVERAL TIMES, THE EPS LIGHT COULD NOT GONE.

AT 92,886 MILES, CRANKED MY PARKED CAR UP TO BACK OUT OF THE GARAGE AND NOTICED THE EPS WARNING LIGHT WAS ON AND REMAINED ON. AS I ATTEMPTED TO BACK OUT, I WAS COMPLETELY UNABLE TO MANEUVER THE VEHICLE. I'VE HAD OLDER CARS WHERE YOU COULD AT LEAST MUSCLE THE STEERING WHEN LOW ON POWER STEERING FLUID... NOT SO IN THIS CASE. VERY THANKFUL I WAS NOT ALREADY ON THE HIGHWAY AS THIS WOULD HAVE BEEN A LIFE THREATENING SITUATION. ABSOLUTELY NO WARNING OF ANY PROBLEM. THIS VEHICLE HAS NEVER MISSED A SERVICE, HAS HIGH QUALITY SYNTHETIC BLEND OIL, GARAGE KEPT AND ALWAYS HAD THE RECOMMENDED SERVICE. THE CAR IS A BEAUTIFUL COMPLETELY UNUSABLE VEHICLE RIGHT NOW. I CALLED A LOCAL AUTO SERVICE CENTER AND THEY SAID ONLY HONDA CAN ADDRESS THIS SITUATION AND THE REPAIR STARTS AT $3000. I READ MANY COMPLAINTS FROM HONDA OWNERS OF 2013 CROSSTOURS/ACCORDS AND UNDERSTAND THERE ARE MANY HUNDREDS OF THOUSANDS OF OWNERS WITH THIS SAME ISSUE OUT OF THE BLUE, SOME OF WHOM EXPERIENCED THE FAILURE WHILE DRIVING.

WHILE DRIVING AT 60MPH ON I95 MY STEERING WHEEL SUDDENLY WENT STIFF AND THEN AN ICON WITH THE STEERING WHEEL AND AND EXCLAMATION MARK APPEARED. I COULD NOT TURN THE STEERING WHEEL, I HAD TO USE ALL MY STRENGTH TO SLOWLY ROLL OFF THE HIGHWAY TO GO STRAIGHT INTO A PARKING LOT OF A GROCERY STORE AND WAITED FOR A TOW TRUCK TO PICK UP THE VEHICLE. CURRENTLY WAITING FOR AN APPOINTMENT WITH A DEALERSHIP BECAUSE OF THE COVID-19 PANDEMIC. GLAD TO BE ALIVE, THIS HAPPENED WITHOUT WARNING.