NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
392 reportsMileage unknown · Jun 5, 2024
Electrical System
Part 74800-TF0-J02, Honda Door Lock Actuator. It appears there have been issues for years with the door lock actuator parts. This has been reported online at Honda blog sites, complaints, reviews, etc. that I've seen. Why doesn't this get resolution. It's a difficult part to replace, and harder to find someone to do it. It's a …
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Part 74800-TF0-J02, Honda Door Lock Actuator. It appears there have been issues for years with the door lock actuator parts. This has been reported online at Honda blog sites, complaints, reviews, etc. that I've seen. Why doesn't this get resolution. It's a difficult part to replace, and harder to find someone to do it. It's a safety factor, for the door cannot be opened. I was rear-ended by a car in the past, and mine was totaled. The only escape was the back hatch. In this case, I would have been unable to get out, and could succomb to explosion and death. In the least, it is extremely frustrating to be unable to load a cart of groceries, etc into the back. We leave a backseat down now, since it has failed after three repairs. We have to sling groceries into the back, and crawl in to retrieve them. We are looking for the part and service once again. Many have said this occurs in cold weather. We have found that weather is just a coincidence, and it occurs any season. I wonder if it can't handle the wattage from the Honda wiring panel or if it's just a defective part with a short lifespan.
NHTSA ODI #11592735
Mileage unknown · May 27, 2024
EngineFuel/propulsion System
This vehicle has intermiitent stalling when accelerating and has died in the middle of an intersection several times leaving me vulnerable to oncoming traffic. This has been happening on a daily occurence for months.
NHTSA ODI #11590916
Mileage unknown · Feb 9, 2024
Engine
The contact owns a 2016 Honda CR-V. The contact stated that while starting the vehicle, the vehicle was idling extremely rough. The contact also stated that occasionally the vehicle turned off independently. In addition, the contact stated that while stopped at a light or stop sign, the vehicle was idling rough, and the vehicle …
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The contact owns a 2016 Honda CR-V. The contact stated that while starting the vehicle, the vehicle was idling extremely rough. The contact also stated that occasionally the vehicle turned off independently. In addition, the contact stated that while stopped at a light or stop sign, the vehicle was idling rough, and the vehicle lost motive power. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was operating normally. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA ODI #11571039
86,000 miles · Jan 30, 2024
Air BagsCrashInjury
The contact owned a 2016 Honda CR-V. The contact stated that while the vehicle was stopped at a red light, it was rear-ended by another vehicle traveling above the posted speed limit. As a result, the vehicle was sent careening 80 feet forward through the intersection before coming to a complete stop. The air bags did not deploy…
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The contact owned a 2016 Honda CR-V. The contact stated that while the vehicle was stopped at a red light, it was rear-ended by another vehicle traveling above the posted speed limit. As a result, the vehicle was sent careening 80 feet forward through the intersection before coming to a complete stop. The air bags did not deploy. A police report was filed, and injuries were reported. The driver and passenger were transported to an area hospital by EMT. The driver was treated for unspecified injuries to her head and lower back, while the passenger was treated for unspecified injuries to his head, neck, and lower back. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by insurance. The manufacturer was not notified of the failure. The failure mileage was 86,000.
NHTSA ODI #11568895
Mileage unknown · Jan 30, 2024
Air BagsSeat BeltsUnknown Or OtherInjury
Driver side and left back side airbags deployed while driving on the highway in the fast lane. No impact to the car occurred to lead this to happen. No damaged to the car occurred. No other vehicles were involved. Turned I hard turned the wheel and all left side window and driver seat airbags deployed. No warning or messages pr…
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Driver side and left back side airbags deployed while driving on the highway in the fast lane. No impact to the car occurred to lead this to happen. No damaged to the car occurred. No other vehicles were involved. Turned I hard turned the wheel and all left side window and driver seat airbags deployed. No warning or messages problem was seen prior to accident. Sustained a TBI as a result.
NHTSA ODI #11568794
Mileage unknown · Jan 10, 2024
Unknown Or Other
I have a 2016 Honda CR-V. When temperatures are very cold, near and below freezing, the tailgate will not open until temperatures warm up or handwarmers are used for about 5 minutes or the use of heat from the hands eventually allows the tailgate to open. This is reported in Honda Bulletin 16-063. However, even after replacem…
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I have a 2016 Honda CR-V. When temperatures are very cold, near and below freezing, the tailgate will not open until temperatures warm up or handwarmers are used for about 5 minutes or the use of heat from the hands eventually allows the tailgate to open. This is reported in Honda Bulletin 16-063. However, even after replacement of the tailgate opener switch by the dealer, the problem has reoccurred. No manual release exists. This can be safety issue when transporting children that require larger equipment, like strollers, or the elderly which requires wheelchairs. I went camping with the boys, and temperatures had fallen along with rain when we arrived at our campsite. It took a good 5-10 minutes using handwarmers for the tailgate to open and thus allowing the camping equipment and tents to be removed to be setup for the weekend. I believe this is a safety issue, because, what if an emergency had occurred and we had to pack and leave quickly. What if I was transporting a child or elderly person that required wheelchair that was needed right away. This issue with opening the tailgate does not occur when temperatures are warmer, or in very cold, thus I believe this to be a major design flaw that results in a safety issue.
NHTSA ODI #11564663
Mileage unknown · Jan 5, 2024
Engine
Engine failed unexpectedly with no warning and no warning lights on the dashboard. Car will not start and needs replacement engine.
NHTSA ODI #11563683
Mileage unknown · Dec 22, 2023
Electrical System
Beginning on the first of December 2023, the battery has drained every 24 to 48 hours. I have used up the annual roadside assistance I am allowed in the policy year October 2023 through October 2024. The roadside assistance technicians kept telling me I was not driving it enough or I was leaving something on. The tow truck driv…
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Beginning on the first of December 2023, the battery has drained every 24 to 48 hours. I have used up the annual roadside assistance I am allowed in the policy year October 2023 through October 2024. The roadside assistance technicians kept telling me I was not driving it enough or I was leaving something on. The tow truck driver I called for a jump this Thursday, in order to drive to the repair facility, suggested the mechanic needed to check every circuit in order to determine what function was draining the battery. The first and potentially not the last drain is the front passenger side door handle. No door handles are currently available from Honda. I have seen complaints, at [XXX] , regarding "parasitic" battery drain on this model year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11561545
50,000 miles · Dec 22, 2023
EnginePower Train
The contact's husband owns a 2016 Honda CR-V. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. Several unknown warning lights were illuminated. The contact stated that she turned on the hazard lights. The contact then turned off and restart…
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The contact's husband owns a 2016 Honda CR-V. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. Several unknown warning lights were illuminated. The contact stated that she turned on the hazard lights. The contact then turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.
NHTSA ODI #11561446
Mileage unknown · Nov 24, 2023
Electrical SystemFuel/propulsion System
On cold start and when you start driving the car will shut off while driving/ when coming to stop
NHTSA ODI #11556637
Official recalls
3Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
May 4, 2017
Honda (American Honda Motor Co.) is recalling certain 2015-2016 Honda CR-V vehicles that recently received a replacement engine. The replacement engine may have been built with the wrong pistons, potentially affecting the engine's performance.
Consequence & remedy
Consequence: The reduced performance may result in an engine stall, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will inspect the engines and replace the incorrect components, as necessary, free of charge. The recall began June 20, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF6.
Oct 29, 2015
American Honda Motor Company, Inc. (Honda) is recalling certain model year 2016 CR-V vehicles manufactured October 12, 2015, to October 19, 2015. The metal housing surrounding the driver's air bag inflator in these vehicles may have been manufactured incorrectly.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the driver side frontal air bag module, free of charge. The recall began in November 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda'a number for this recall is JV9.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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