2016 Honda CR-V

I PULLED INTO A PARKING LOT GOING ABOUT 2 OR 3 MPH. WHEN I PULLED INTO THE PARKING SPACE TO PARK, I PRESSED ON THE BRAKE PEDAL BUT THE PEDAL DIDN'T SEEM TO MOVE. IT FELT SOLID AND THERE WERE NO BRAKES. MY CAR JUMPED THE SMALL CURB AND HIT A VEHICLE IN THE ADJACENT PARKING LOT. MY DRIVER SIDE AIRBAG DEPLOYED. THE CAR WAS TOWED TO THE BODY SHOP AND THE BODY SHOP OWNER SAID THE BRAKE SYSTEM LIGHT WAS ON. HONDA AGREED TO HAVE THE CAR TOWED TO THE DEALERSHIP TO HAVE A HONDA CERTIFIED MECHANIC CHECK OUT THE BRAKE SYSTEM. A HONDA REPRESENTATIVE CAME TO THE DEALERSHIP TO CHECK OUT THE BRAKE SYSTEM AND SAID THEY CAN'T REPLICATE THE PROBLEM SO THERE IS NOTHING THEY CAN DO. THEY SAID I SHOULD DRIVE IT AND MONITOR THE BRAKES. WITH THE POSSIBILITY OF THE BRAKES FAILING AGAIN, I DON'T WANT TO DRIVE THAT VEHICLE AGAIN.

EXCESSIVE VIBRATION - THE ENGINE IS AT 600 RPM WHEN IDLING. THIS CREATES A NOTICEABLE VIBRATION THROUGHOUT THE CAR AT IDLE. THIS IS ALSO A PROBLEM WHEN DRIVING IN HEAVY TRAFFIC. THIS VIBRATION IS CAUSING ME DIZZINESS AND SOMETIMES I HAVE BEEN UNABLE TO CONTINUE DRIVING (AND I NEEDED TO BE PICKED UP). I TOLD THE SERVICE DEPARTMENT AT MY HONDA DEALERSHIP. THEY SAID THAT ALL 2016 HONDA CR-V IDLE AT 600 RPM. THEY OFFERED NO RESOLUTION TO THIS PROBLEM.

ON 8/10/2016, MY WIFE WAS DRIVING THE VEHICLE SLOWLY ON A STREET WITH A DOWNWARD SLOPE TOWARDS A CROSSROAD. MY DAUGHTER (A KID) WAS SITTING AT THE BACK SEAT. WHEN SHE SAW THE TRAFFIC LIGHT WAS RED, SHE TRIED TO STOP THE VEHICLE BY PRESSING THE BRAKE. BUT THE BRAKE DID NOT WORK. SHE FELT THAT SHE WAS PRESSING A ROCK. SHE WAS PLANNING TO GO STRAIGHT ACROSS THE JUNCTURE, BUT IN ORDER TO AVOID RUNNING INTO THE RED LIGHT AND A POTENTIAL ACCIDENT, SHE TURNED THE VEHICLE RIGHT TOWARDS THE STREET ON HER RIGHT SIDE. THEN SHE TURNED OFF THE ENGINE, AND THE VEHICLE STOPPED. IT WAS A VERY SCARY EXPERIENCE FOR MY WIFE. CLEARLY THE BRAKE FAILED. SO THE NEXT MORNING (8/11) WE TOOK THE VEHICLE TO OUR LOCAL DEALER, AND ASKED THEM TO CHECK THE BRAKE. AFTER CHECKING, THEY TOLD US THAT THEY COULD NOT REPLICATE THE INCIDENT, AND COULD NOT DO ANYTHING. THEREFORE I CALLED AMERICAN HONDA MOTOR CO. AND REQUESTED THAT THEY SEND SOMEBODY TO CHECK THE VEHICLE. AFTER A LONG DELAY, THEIR DISTRICT SERVICES MANAGER VISITED THE LOCAL DEALER, AND INSTRUCTED THE DEALERSHIP TO BLEED THE BRAKE FLUID. THIS IS NOT THE RIGHT SOLUTION TO THE PROBLEM. IF THERE IS AIR IN THE BRAKE FLUID, YOU NEED TO BLEED THE BRAKE FLUID. BUT THAT'S NOT THE PROBLEM MY WIFE EXPERIENCED WHEN THE INCIDENT HAPPENED. THE PROBLEM WAS WHEN SHE PRESSED THE BRAKE, SHE FELT SHE WAS PRESSING A ROCK. THE BRAKE FAILED AT THAT TIME. SO WE REQUESTED AMERICAN HONDA MOTOR CO. TO REPLACE THE BRAKE SYSTEM, BUT THEY DECLINED ON THE BASIS THAT THEY COULD NOT REPLICATE THE INCIDENT. IT HAS BEEN ONE AND A HALF MONTHS SINCE WE TOOK THE VEHICLE TO THE LOCAL DEALER. AMERICAN HONDA MOTOR CO. DID NOT SOLVE THE PROBLEM, AND THE DEALER NOW ASKED ME TO TAKE THE VEHICLE HOME. HOW CAN WE DRIVE THE VEHICLE AGAIN IF THERE IS A POTENTIAL RISK OF THIS INCIDENT HAPPENING AGAIN. THE BRAKE MAY FAIL AGAIN, AND SOMEBODY MAY DIE.

TL* THE CONTACT OWNS A 2016 HONDA CR-V. WHILE PULLING INTO A PARKING SPOT AT 3 MPH, THE BRAKE PEDAL DEPRESSED COMPLETELY TO THE FLOORBOARD. THE VEHICLE CRASHED INTO A CONCRETE WALL WITHOUT WARNING. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE BRAKE INDICATOR ILLUMINATED AND THE BRAKE PEDAL DEPRESSED TO THE FLOOR AGAIN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,552. UPDATED 11/07/16*LJ THE CONSUMER SOLD THE VEHICLE BACK TO THE DEALER AS A TRADE IN ON ANOTHER VEHICLE.

TL* THE CONTACT OWNS A 2016 HONDA CR-V EQUIPPED WITH BRIDGESTONE DUELER H/P (NA) TIRES, SIZE: 225/65R17 (NA). WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD DEFLATED. THE CONTACT INDEPENDENTLY REPLACED THE TIRE WITH THE SPARE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,500.

CHIPPED AND/OR CRACKED HONDA WINDSHIELD SEEMS TO BE A PROBLEM. THIS IS OUR 3RD HONDA CR-V (2010, 2013, AND 2016) AND WITH EACH VEHICLE, THE WINDSHIELD WOULD CHIP EASILY FROM A STONE OR PEBBLE ON THE HIGHWAY; TRY TO REPAIR BUT THE CHIP/CRACK WOULD SPREAD; AND SO, EACH TIME THE WINDSHIELD HAD TO BE REPLACED. SAFELITE TRIED TO REPAIR IT ON OUR CURRENT CR-V SINCE OUR INSURANCE COMPANY RECOMMENDED THEM BUT THE CRACK SPREAD. WE NORMALLY GO TO NORMAN'S (BURLINGTON NJ) AS THEY DO A GREAT JOB. THEY REPLACED IT WITH A PPG OEM AT ABOUT $300 TOTAL, WHICH IS FAR LESS THAN YOU WANTED TO CHARGE. MY COMPLAINT IS WHY DO HONDA WINDSHIELDS CRACK SO EASILY? WE'VE HAD OTHER BRANDS SUCH AS JEEP AND GM/CHEVROLETS AND THEY DON'T SEEM TO GET CHIPS OR CRACKS WHEN A STONE HITS THE WINDSHIELD. ARE WE UNLUCKY WITH HONDAS OR ARE THEIR WINDSHIELDS WEAK? THE REPLACEMENT PPG OEMS SEEM TO BE STRONGER AS WELL.

VEHICLE WAS STOPPED ON A SLOPED DRIVEWAY, MOTOR RUNNING, IN PARK. DRIVER WAS STANDING OUTSIDE THE CAR WITH DRIVER DOOR OPEN ATTEMPTING TO ADJUST DRIVER SEAT POSITION. PASSENGER REACHED OVER AND PUSHED START/STOP BUTTON (DID NOT CONTACT THE SHIFT LEVER). VEHICLE STARTED ROLLING BACKWARD,ACROSS STREET INTO NEIGHBOR'S DRIVEWAY AND THEN CAME TO REST IN THE MIDDLE OF THE STREET. DRIVER DROPPED AND ROLLED AND SUSTAINED MINOR INJURIES(SCRAPES AND BRUISING) NO POLICE REPORT FILED.

TL* THE CONTACT OWNS A 2016 HONDA CR-V. THE CONTACT STATED THAT A BUZZING NOISE WAS HEARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED SEVERELY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

DRIVING IN NEIGHBORHOOD AT 20-25 MPH, GOING DOWN SMALL HILL, VEHICLE SUDDENLY ACCELERATED TO ABOUT 40 MPH. APPLIED BRAKES, WITH NO RESULT. CONTINUED UP GRADUAL INCLINE AND WAS ABLE TO STOP. AFTER A COUPLE OF MINUTES, DETERMINED THAT BRAKES WERE AGAIN RESPONDING, CONTINUED SLOWLY TO DESTINATION (TWO OR THREE BLOCKS). HONDA ARRANGED TOW TO DEALER. DEALER HAS NOT BEEN ABLE TO "DUPLICATE CUSTOMER CONCERN," AND STATES THAT THE VEHICLE IS READY FOR US TO PICK UP. DO NOT WANT TO DRIVE THIS BRAND NEW CAR AGAIN.