NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
392 reports13,360 miles · Dec 7, 2017
Vehicle Speed ControlCrash
12/1/2017 CAR WAS PARKED ON THE STREET INSIDE A NEIGHBORHOOD IN PLYMOUTH, MICHIGAN. AT ABOUT 6:30AM ON SATURDAY 12/2/2017, HERE ARE THE THINGS I DID IN ORDER: 1.I STARTED THE CAR BY PUSHING BRAKE PEDAL BY RIGHT FOOT AND START BUTTON BY ONE FINGER. 2.PUT CONTROL ON 'D' DRIVE POSITION. 3.PUSHED GAS PEDAL BY FOOT, CAR MOVED A…
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12/1/2017 CAR WAS PARKED ON THE STREET INSIDE A NEIGHBORHOOD IN PLYMOUTH, MICHIGAN. AT ABOUT 6:30AM ON SATURDAY 12/2/2017, HERE ARE THE THINGS I DID IN ORDER: 1.I STARTED THE CAR BY PUSHING BRAKE PEDAL BY RIGHT FOOT AND START BUTTON BY ONE FINGER. 2.PUT CONTROL ON 'D' DRIVE POSITION. 3.PUSHED GAS PEDAL BY FOOT, CAR MOVED AND JUMPED VERY FAST. 4.PUSHED BRAKE, BUT CAR DIDN'T STOP AND HIT SOMEONE'S GARAGE DOOR. 5.PUT CONTROL ON 'P' PARK POSITION, CAR WAS STOPPED. 6.FRONT OF THE CAR WAS DAMAGE AND LEAKED FLUID. 7.NO AIR BAGS WERE OPEN. 8.MY FOREHEAD WAS HURTING. 9.CAR WAS TOWED TO A COLLISION SHOP TO REPAIR. 10.12/3/2017 CALLED HONDA RECALL LINE 888-234-2138, BUT HONDA SAID THERE ARE NO RECALLS FOR MY CAR. SO HONDA RECORDED MY ACCIDENT INFORMATION AND SAID SOMEONE WOULD CALL ME BACK.
NHTSA ODI #11053390
Mileage unknown · Dec 7, 2017
Seats
AFTER SPENDING 20 MINUTES DRIVING I GET NUMBING PAIN IN BOTH LEGS. I DON'T HAVE ISSUES SITTING ON ANYTHING ELSE OR OTHER CARS. I HAVE VISITED A CHIROPRACTOR NUMEROUS TIMES AND HE DOESN'T SEE ANYTHING MISALIGNED IN MY BACK. I HAVE TRIED VARIOUS PILLOWS TO HELP ALIVIATE THE PAIN WITH NO SUCCESS. MY WIFE USUALLY HAS TO DRIVE FOR…
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AFTER SPENDING 20 MINUTES DRIVING I GET NUMBING PAIN IN BOTH LEGS. I DON'T HAVE ISSUES SITTING ON ANYTHING ELSE OR OTHER CARS. I HAVE VISITED A CHIROPRACTOR NUMEROUS TIMES AND HE DOESN'T SEE ANYTHING MISALIGNED IN MY BACK. I HAVE TRIED VARIOUS PILLOWS TO HELP ALIVIATE THE PAIN WITH NO SUCCESS. MY WIFE USUALLY HAS TO DRIVE FOR ME.
NHTSA ODI #11053370
9,500 miles · Nov 25, 2017
Wheels
CONTINENTAL PASSENGER CAR TIRE - CROSS CONTACT LX 215/70 R16. AFTER DRIVING AT MODEST SPEEDS AND WITH NO KNOWN IMPACT THAT WOULD AFFECT THE TIRE, IMMEDIATELY AFTER PARKING VEHICLE ON GRASS AT A SLIGHT ANGLE -- DOWNHILL AND TOWARD THE PASSENGER SIDE -- THE FRONT PASSENGER TIRE WENT TOTALLY FLAT IN APPROXIMATELY 30 SECONDS, WITH A…
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CONTINENTAL PASSENGER CAR TIRE - CROSS CONTACT LX 215/70 R16. AFTER DRIVING AT MODEST SPEEDS AND WITH NO KNOWN IMPACT THAT WOULD AFFECT THE TIRE, IMMEDIATELY AFTER PARKING VEHICLE ON GRASS AT A SLIGHT ANGLE -- DOWNHILL AND TOWARD THE PASSENGER SIDE -- THE FRONT PASSENGER TIRE WENT TOTALLY FLAT IN APPROXIMATELY 30 SECONDS, WITH AIR RUSHING THROUGH TWO PLACES IN THE SIDEWALL THAT APPEARED TO HAVE NO APPARENT TRAUMA TO THE OUTSIDE OF THE TIRE.
NHTSA ODI #11048395
16,000 miles · Nov 17, 2017
Seat Belts
TWO SEAT BELTS IN BACK SEAT HAVE FRAYED FOR UNKNOWN REASON. THE SEAT BEHIND THE DRIVER HAS COMPLETELY FRAYED. THE MIDDLE SEAT WAS ORIGINALLY FRAYED ABOUT HALF INCH AND THEN, AFTER BRINGING IT TO HONDAS ATTENTION, IT HAS FRAYED AT ANOTHER SPOT ALMOST COMPLETELY. HONDA DOES NOT WANT TO CALL IT A DEFECT AND WANTS TO CALL IT WEAR AN…
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TWO SEAT BELTS IN BACK SEAT HAVE FRAYED FOR UNKNOWN REASON. THE SEAT BEHIND THE DRIVER HAS COMPLETELY FRAYED. THE MIDDLE SEAT WAS ORIGINALLY FRAYED ABOUT HALF INCH AND THEN, AFTER BRINGING IT TO HONDAS ATTENTION, IT HAS FRAYED AT ANOTHER SPOT ALMOST COMPLETELY. HONDA DOES NOT WANT TO CALL IT A DEFECT AND WANTS TO CALL IT WEAR AND TEAR. THIS VEHICLE IS ONLY USED FOR WORK COMMUTE AND ONLY HAS 16K MILES. THERE HAVENT BEEN ANY PASSENGERS IN THE REAR FOR 95% OF THOSE MILES. HOMDA REFUSES TO INSPECT THE CAR FURTHER AND HAS ONLY RELIED IN PHITOS THAT WERE TAKEN AT THE DEALERSHIP TO MAKE THEIR DECISION IN SAYING ITS NOT A DEFECT AND THEREFORE WILL NOT REPAIR IT UNDER WARRANTY.
NHTSA ODI #11047107
Mileage unknown · Nov 14, 2017
Visibility/wiper
HONDA DEALER AND MANUFACTURER CLAIMED THAT THE WIPER OF THE 2016 HONDA CRV STOPS 1.5 INCH FROM THE EDGE OF THE WINDSHIELD GLASS. WHEN YOU ARE DRIVING, IT SEEMS TO BE A LOT OF BLIND SPOT.
NHTSA ODI #11045940
3,000 miles · Nov 9, 2017
Visibility/wiper
SUNROOF EXPLODED WHILE DRIVING ON HIGHWAY 55 MPH. NO OTHER CARS DRIVING IN THE NEAR VICINITY AT THE TIME. WARM SUNNY DAY, NO WEATHER CHANGES. HEARD A LOUD POP AND GLASS IMMEDIATELY BEGAN SHOWERING DOWN.
NHTSA ODI #11044972
1,200 miles · Nov 2, 2017
Electrical SystemCrashFire
TL* THE CONTACT OWNED A 2016 HONDA CR-V. WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT A SPARK WAS OBSERVED NEAR THE FLOORBOARD ON THE PASSENGER SIDE AND A FIRE IGNITED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FIL…
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TL* THE CONTACT OWNED A 2016 HONDA CR-V. WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT A SPARK WAS OBSERVED NEAR THE FLOORBOARD ON THE PASSENGER SIDE AND A FIRE IGNITED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING A CALL BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.
NHTSA ODI #11042700
41,000 miles · Nov 1, 2017
EnginePower Train
WHEN SITTING AT A RED LIGHT IN DRIVE/IDLE WITH BRAKE ENGAGED, THE CAR VIBRATES SEVERELY. THIS WAS KNOWN DEFECT ON THEIR 2015 MODEL CRV'S AS WELL. DEALER SAYS NO FIX AVAILABLE BECAUSE HONDA NORTH AMERICA HAS NOT ACKNOWLEDGED THE PROBLEM. I HAVE SEEN MULTIPLE SIMILAR COMPLAINTS FROM OTHER 2016 HONDA CRV OWNERS ALL OVER THE INTERNE…
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WHEN SITTING AT A RED LIGHT IN DRIVE/IDLE WITH BRAKE ENGAGED, THE CAR VIBRATES SEVERELY. THIS WAS KNOWN DEFECT ON THEIR 2015 MODEL CRV'S AS WELL. DEALER SAYS NO FIX AVAILABLE BECAUSE HONDA NORTH AMERICA HAS NOT ACKNOWLEDGED THE PROBLEM. I HAVE SEEN MULTIPLE SIMILAR COMPLAINTS FROM OTHER 2016 HONDA CRV OWNERS ALL OVER THE INTERNET.
NHTSA ODI #11042125
36,717 miles · Oct 20, 2017
Unknown Or Other
I WAS DRIVING ALONG AND HEARD A LOUD POP, WHICH STARTLED MY WIFE AND INFANT SON. THERE WERE NO OTHER CARS AROUND SO I SLOWLY OPENED THE SUNROOF VISOR AND NOTICED THE GLASS WAS SHATTERED.
NHTSA ODI #11035314
1,200 miles · Oct 19, 2017
EngineUnknown Or Other
WHEN STOPPED (FOR INSTANCE, AT A TRAFFIC LIGHT, OR AT A STOP SIGN) AND IDLING WITH FOOT ON THE BRAKE, THE CAR BEGINS TO SHUDDER. IT IS SO STRONG, IT HURTS. EVEN THE CHILDREN IN THE BACK SEAT NOTICED IT. IF I SHIFT TO NEUTRAL WHILE WAITING FOR THE LIGHT TO CHANGE, IT MOSTLY STOPS SHUDDERING. WHAT IS THE FIX? THIS IS A NEW CAR. …
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WHEN STOPPED (FOR INSTANCE, AT A TRAFFIC LIGHT, OR AT A STOP SIGN) AND IDLING WITH FOOT ON THE BRAKE, THE CAR BEGINS TO SHUDDER. IT IS SO STRONG, IT HURTS. EVEN THE CHILDREN IN THE BACK SEAT NOTICED IT. IF I SHIFT TO NEUTRAL WHILE WAITING FOR THE LIGHT TO CHANGE, IT MOSTLY STOPS SHUDDERING. WHAT IS THE FIX? THIS IS A NEW CAR. THIS IS ALMOST ALL THE TIME !! IT IS AN ONGOING CONDITION.
NHTSA ODI #11034556
Official recalls
3Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
May 4, 2017
Honda (American Honda Motor Co.) is recalling certain 2015-2016 Honda CR-V vehicles that recently received a replacement engine. The replacement engine may have been built with the wrong pistons, potentially affecting the engine's performance.
Consequence & remedy
Consequence: The reduced performance may result in an engine stall, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will inspect the engines and replace the incorrect components, as necessary, free of charge. The recall began June 20, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF6.
Oct 29, 2015
American Honda Motor Company, Inc. (Honda) is recalling certain model year 2016 CR-V vehicles manufactured October 12, 2015, to October 19, 2015. The metal housing surrounding the driver's air bag inflator in these vehicles may have been manufactured incorrectly.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the driver side frontal air bag module, free of charge. The recall began in November 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda'a number for this recall is JV9.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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