2016 Honda CR-V

Vehicle: 2016 Honda CR-V Mileage: ~133,120 miles Component: Driver-side seat belt retractor The driver-side seat belt retractor failed during normal use and became mechanically locked and unusable. There was no crash, no collision, no misuse, no airbag deployment, and no SRS warning light at the time of failure. This failure rendered the primary occupant restraint inoperable. I requested coverage under Honda’s Seat Belt Limited Warranty, which states that seat belts that fail to function properly during normal use are covered. Honda denied warranty coverage for the driver-side seat belt retractor based on internal component classification, not because the seat belt functioned properly. The warranty denial was final. I was informed that the failure would not be covered under the seat belt warranty and that any assistance would only be discretionary goodwill, not warranty coverage. I am submitting this complaint because a primary safety restraint failed without a triggering event, and warranty coverage was denied despite normal-use failure. I believe the consumer-facing warranty language does not clearly disclose that a seat belt can fail mechanically yet still be excluded from coverage based on internal classification

2016 Honda CR-V’s smart locking system failed. The smart locking system caused the car battery to drain if it wasn’t driven within 24 hours. After numerous car battery replacements, a Honda auto repair replaced the door handle and repaired the smart locking system. If $639 was not paid for the needed repair, the car battery would drain and therefore the car would not function. After reaching out to Honda for a reimbursement, they declined. This is frustrating because I have researched online and several others have experienced this issue with their Honda CR-V. The issue simply happened one day and was not caused by a vehicle accident.

The contact owns a 2016 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, and the transmission occasionally slipped into neutral while attempting to accelerate uphill. There was no warning light illuminated. The contact also became aware of a grinding sound while depressing the accelerator pedal, with a strong gasoline odor inside the cabin of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,500.

My car has had trouble starting when sitting for long periods of time or in moderate heat. I've also noticed the gas per mile has decreased. The 2017 year of my car has a recall for the fuel pump. Mine is just one year earlier but my mechanic says it could also be the fuel pump. I have less than 80K miles on the car and I've seen that on the 2017-2022 years with the recall, this problem happens around the 75K-80K mile mark on the car. I think my 2016 should also be recalled for the fuel pump.

Level for oil change was at 30%, took it in and it only had 2.5 quarts of oil. No indication I was low, no oil leak, and it affected the valves. Honda of Lisle said this is common issue with 4 cylinder models, yet there is no recall. Now I have to check my oil every week and add as needed, and will have an large bill to replace the engine. The vehicle has only 61,000 miles.

I was driving to work and all of the lights on my dash came on and the vehicle would not go over 15 mph. I had semis passing me trying to get my car back home. I had it towed to the nearest Honda dealership where all of my Hondas are repaired, John Hinderer in Heath, OH. They received the vehicle and called me to tell me that it was the high pressure fuel pump that was not working. I inquired if it would be covered under warranty and told me due to the age of the vehicle it was not under warranty, any longer even the the miles were very low. The vehicle is a 2016 but only has 32,170 miles on it. So, I asked how that could happen with a vehicle with so little miles, he did have an answer. He quoted me $1,800.00 to fix it, telling me that the part alone was $1,200.00. After I got off the phone with him I researched the part and found it on Honda's corporate website for $559.43. I sent him a text message showing the price that I found it for and sent a message to the dealership on line. I have yet to hear from them, but they still have my vehicle. I did a little more research this morning and found that certain 2016 CRVs have a recall for the Fuel Pump Module. It is NHTSA Recall Number 23v-858, but my VIN # is not listed with a recall. I believe that my Vehicle should be included in this recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Title: Engine Defect – Excessive Oil Consumption and VTC Actuator Failure My 2016 Honda CR-V (purchased from Mohawk Honda, serviced at Rensselaer Honda) developed a serious engine defect after only about 25,000 miles. The vehicle began consuming excessive oil, and later the VTC actuator failed, causing severe loss of power during acceleration and uphill driving, creating unsafe conditions. Dealership confirmed: •Excessive oil consumption from stuck piston rings. •White smoke due to oil burning. •VTC actuator and timing damage. •EPR cleaning service failed to fix the issue. Despite evidence of a manufacturing defect, Honda denied goodwill assistance. The dealership also gave unsafe instructions (drive 1,000 miles with low oil), which worsened the damage. This defect causes loss of power while driving, which is a serious safety hazard. I request NHTSA investigate Honda’s handling of piston ring and VTC defects. Honda Case #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving at highway speeds almost a total loss of engine power occurred causing a safety issue. Five warning indicators lit at this time: Tire pressure monitoring system Malfunction indicator lamp (check engine) Vehicle stability assist warning Electric power steering warning This problem resulted in a Honda Dealer service replacement of the High Pressure Fuel Pump which cost me over $2800 and another $400 for a rental car. There was a recall for the 2017-2020 CRV for an identical(?) issue. This 2016 may have been a later manufacture and had the same fuel pump. A very reputable local garage examined the car and were unwilling to repair the CRV because they were quite familiar with the frequent and problematic Honda CRV high pressure fuel pump issues. It was Drellishak's Service in Rocky River Ohio.