2025 Honda Civic

The contact owned a 2025 Honda Civic. The contact stated that while driving at an undisclosed speed into a parking spot, the brake pedal was depressed and went to the floorboard. The vehicle failed to come to a stop. The vehicle drove over a parking median in front and struck a tree. The contact then attempted to steer the vehicle to the left, but crashed into another vehicle on the passenger side. The vehicle flipped onto its driver's side, where it came to a stop. The message "Brake" was then displayed. The air bags deployed, shattering the front driver's side window. OnStar came on the speakers and informed the contact that help was on the way. The EMT arrived, and the contact was able to exit the vehicle through the sunroof. The contact sustained injuries to her left shoulder and arm, as well as a sore neck and stomach. Medical attention was received. A police report was filed. The vehicle was towed to a tow yard, but had not yet been deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.

The contact owns a 2025 Honda Civic. The contact purchased the vehicle with a manual transmission and stated that the vehicle came equipped with aluminum clutch, brake, and accelerator pedals. The contact stated that during inclement, wet weather, his foot was constantly slipping off the pedals due to the slick aluminum material on the pedals. The vehicle was taken to the dealer where the failure was acknowledged; however, the dealer could not offer any assistance because there were no replacement pedals for the vehicle model. Upon investigation, the contact discovered a private company that made rubber pedals for the vehicle. The manufacturer was notified of the issue but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The contact took the customized pedals to the dealer, and the pedals were installed for free. The vehicle was repaired. The failure mileage was approximately 1,000.