2007 Honda Civic

TL*THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING THE SUN VISOR BROKE, WHICH MADE IT DIFFICULT TO SEE DURING THE DAY AND IN INCLEMENT WEATHER. THE MANUFACTURER STATED THAT THE WARRANTY EXPIRED AND THE FAILURE SHOULD BE DIAGNOSED BY THE DEALER. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 26,000.

THE DRIVER'S SIDE VISOR IS DEFECTIVE. IT APPEARS AS THOUGH THE SEAL ON THE HINGE FOR THE VISOR HAS COME UNDONE (NOT DUE TO ANY EXCESS FORCE, SIMPLY DUE TO GENERAL EVERYDAY USE). THE DEFECTIVE HINGE ON THE VISOR LEADS TO THE INABILITY TO PROPERLY POSITION THE VISOR, WHEN IN USE, OR NOT IN USE. WHEN IN USE, THIS CREATES A SAFETY HAZARD DUE TO OBSTRUCTING THE DRIVER'S VISION BY THE VISOR ITSELF DUE TO INABILITY TO PROPERLY POSITION THE VISOR (IT DOES NOT STAY IN PLACE), OR AFFECTING THE DRIVER'S VISION DUE TO NOT BEING ABLE TO PROPERLY SHIELD GLARE AND SUN DUE TO THE INABILITY TO PROPERLY POSITION THE VISOR WHILE DRIVING. WHEN NOT IN USE, THE VISOR MAY NOT STAY IN PLACE, THEREFORE "FLOPPING" IN FRONT OF THE DRIVER'S LINE OF VISION. THIS IS A SAFETY CONCERN THAT, WHEN RESEARCHED ON THE INTERNET, IS LARGE PROBLEM WITH HONDA CIVIC OWNERS LIKE MYSELF. THIS HAS NOT YET CAUSED ME TO HAVE AN ACCIDENT, BUT I'M TRYING TO BE PROACTIVE IN PREVENTING SUCH AN INCIDENT. I HAVE TRIED MULTIPLE TIMES TO SPEAK WITH MY HONDA SERVICE PEOPLE, AND I'VE BEEN TOLD THIS IS NOT COVERED UNDER WARRANTY. HOWEVER, THE SERVICE PEOPLE HAVE TOLD ME THEY SEE THIS COMPLAINT "ALL THE TIME." THIS IS A SAFETY DEFECT THAT NEEDS TO BE ADDRESSED AND PROPERLY HANDLED. THANK YOU FOR LOOKING INTO THIS MATTER.

SUN VISOR BROKE. I PUT MY SUN VISOR DOWN TO BLOCK THE SUN COMING IN MY EYES, AND WHEN I WENT TO LIFT IT BACK UP, IT 'SNAPPED' AND WON'T GO BACK UP TO THE LOCKED UP RIGHT POSITION. I TOOK IT TO HONDA WHILE I HAD MY OIL CHANGE TO HAVE THEM LOOK AT IT, AND THEY SAID IT WOULD BE 100 DOLLARS PLUS LABOR TO CHANGE IT. I REFUSED TO PAY FOR IT, AND HAVE SINCE LOOKED AND SEEN MANY OTHER COMPLAINTS OF THE SAME TYPE. MAYBE THIS SHOULD BE RECALLED! *TR

I AM THE ORIGINAL OWNER, A CONSERVATIVE DRIVER, RARELY EXCEEDING 60 MPH TO INCREASE MILEAGE, AND DRIVE FOR WORK IN AN AREA EAST OF DALLAS, TEXAS. I HAD GREAT MILEAGE AND NO PROBLEMS TO SPEAK OF UNTIL THIS PAST JUNE. I FIRST HAD NOTICED A DETERIORATION IN THE GAS MILEAGE. THEN I EXPERIENCED FOR THE FIRST TIME A DRASTIC DROP IN RESPONSIVENESS. I WAS ENTERING A HWY FROM A COUNTRY ROAD AND FOUND MYSELF WITH NO POWER. THIS HAS REMAINED SO DESPITE THE SOFTWARE UPDATE. THE NUMBER OF BARS SHOWING ON THE GAUGE WAS SIGNIFICANTLY FEWER, AND THERE WOULD BE WILD FLUCTUATIONS OF BARS. THERE HAS BEEN NO WARNING LIGHT. I'VE HAD SEVERAL CONVERSATIONS WITH THE DEALER. MAILED AMERICAN HONDA A COMPLAINT, RESULTING IN A CALL FROM HONDA THAT SEEMED TO ME SIMPLY A WAY TO MOLLIFY. HONDA APPARENTLY DOES NOT CONSIDER THIS PROBLEM A "SAFETY" ISSUE. I BEG TO DIFFER. NOW I MUST ALWAYS BE AWARE THAT I DON'T HAVE POWER (THE COOLER WEATHER HAS GENERALLY SEEN A HIGHER NUMBER OF BARS), AND MILEAGE HAS DEFINITELY SUFFERED. ONE CLEAR EXAMPLE IS THAT SINCE THE SOFTWARE UPDATE, THE GAS ENGINE DOES NOT SHUT OFF AS MUCH AS IT USED TO, ESPECIALLY DURING HOT WEATHER. IF THE ENGINE SHUTS OFF AT A STOP, IT ALSO CAN ABRUPTLY ENGAGE AGAIN WITHOUT WARNING (NOTHING CHANGED SUCH AS BRAKE PEDAL PRESSURE, ETC THAT WOULD CAUSE THE ENGINE TO COME ON). I BOUGHT THE CAR TO BE A 10 YEAR, 300,000 MILE PRODUCT, WITH NO CONCERN FOR RESALE VALUE AT THE END. NOW I'M PARALYZED WITH THE PROSPECT OF POOR RESALE VALUE, PERHAPS UNABLE TO SELL PRIVATELY - RESTRICTED TO ONLY THE DEALERSHIP. THIS WAS THE FIRST TIME TO BUY A HONDA - BASED ON A REPUTATION FOR DURABILITY.

MY SUN VISORS HAVE CRACKED/SPLIT AT THE TOP ON BOTH THE DRIVER AND PASSENGER SIDE. THEY WILL NOT STAY UP AND BLOCK MY VISION SO THAT I HAVE TO TURN THEM TO THE SIDE FACING THE DOORS WHILE DRIVING. I HAD THEM BOTH REPLACED WHILE UNDER WARRANTY ON SEPTEMBER 13, 2008. THEY BROKE EXACTLY THE SAME WAY AGAIN THIS SUMMER(2010). THE VISORS ARE NOT ABLE TO WITHSTAND THE HEAT AND SEEM TO MELT AND BURST AT THE SEAM IN THE SUMMER MONTHS.

THE DRIVER SIDE VISOR FELL ON MY LAP AND HONDA REPLACED IT BECAUSE IT WAS STILL ON WARRANTY.. BUT NOW THE PASSENGER VISOR IS HANGING DOWN BUT HONDA WONT REPLACE BECAUSE ITS OUT OF WARRANTY. THE FRONT BRAKES DOES WEAR OUT AROUND 12K MILES AFTER REPLACING IT WITH THE DEALER FOR THE 3RD TIME (HONDA DONT WANT TO ADMIT THAT THEY USE POOR QUALITY PADS SO YOU'LL KEEP COMING BACK TO THEM FOR REPLACEMENT, THEY SAY ITS THE WAY YOU DRIVE BUT I DID POINT OUT TO THEM THAT IF I DRIVE LIKE A MANIAC I WOULD HAVE ALSO NEED TO REPLACE MY TIRES WHICH LASTED ME MORE THAN 50K MILES) I DECIDED GO GET AN AFTERMARKET CERAMIC PADS AND HAD IT INSTALLED FROM PEPBOYS. ITS BEEN MORE THAN 30K MILES AND BRAKES ARE STILL FINE. THE WIPER BLADE ON DRIVER SIDE DOES BECOME STICKY ON THE WINDSHIELD WHICH LEAVES UNPLEASANT STREAK ON MY WINDSHIELD.. EVEN AFTER GETTING A NEW WIPER IT STILL HAVE THE SAME PROBLEM.. I SOLVE THIS PROBLEM BY REPLACING MY DRIVER WIPER WITH A SHORTER ONE(ORIGINAL IS 26" NOW I HAVE 24"). *TR

HONDA CIVIC HYBRID IMA NO ASSIST OR LACK OF ASSIST AND MILEAGE REDUCTION AFTER IMA SOFTWARE RECALL UPDATE. I HAD NO ISSUES PRIOR TO THE IMA RECALL SOFTWARE UPDATE PERFORMED AT THE DEALER. THE CAR SEEMS TO NOW USE LESS ELECTRIC MOTOR POWER TO ACCELERATE OR TO GO UP HILLS. THIS CAN BECOME DANGEROUS IN CERTAIN SITUATIONS. ALSO THE CAR HAS SEEN A DECREASE IN FUEL ECONOMY OF 16% CITY AND 24% HIGHWAY. CONTACTED 2 DIFFERENT HONDA DEALERSHIPS AND THEY BOTH SAID SOME PEOPLE HAVE THE SAME ISSUES BUT HONDA DOES NOT HAVE A SOLUTION FOR THEM. CALLED HONDA MOTOR CORP. DIRECTLY TO TRY TO GET WARRANTY FIX OR AT LEAST FOR THEM TO UNINSTALL THE IMA SW UPDATE AND THEY SAID THEY CANNOT DO THAT. THEY WILL NOT REPLACE MY BATTERY WHICH IS STILL UNDER THE 8 YEAR WARRANTY OR RESOLVE MY SW UPDATE ISSUES. IT SEEMS WITH SO MANY PEOPLE HAVING AN ISSUE SOMEONE LIKE THE GOVERNMENT SHOULD STEP IN AND FORCE HONDA TO RECTIFY THE ISSUES FOR FREE RATHER THAN HAVING PEOPLE WASTE THEIR TIME GOING TO SMALL CLAIMS COURT OR FILING A CLASS ACTION SUIT. *TR

WHILE OPERATING THE ABOVE VEHICLE, THE DRIVER SIDE SUN VISOR IMPLODED, BECAME UNSTABLE AND FELL INTO MY LINE OF SIGHT. THIS WAS A KNOWN HAZARDOUS DEFECT ON BEHALF OF THE MANUFACTURER, HONDA. I JUST BECAME AWARE THIS HAS BEEN A WELL DOCUMENTED FLAW IN THE DESIGN AND THE COMPANY HAS BEEN PUT ON NOTICE. THE FAILURE OF HONDA TO VOLUNTARILY RECALL AND/OR REPAIR THE DEFECTED VISOR AMOUNTS TO NEGLIGENCE ACCORDING TO MOST STATE CASE LAW. THIS SHOULD IMMEDIATELY RESULT IN A CIVIL ACTION BEFORE ANOTHER FAILED PRODUCT PRESENTS AN UNDUE HAZARD TO ANOTHER VICTIM OF HONDA.