2025 Honda Accord

The contact's son owns a 2025 Honda Accord. The owner stated that while coming to a stop, the brake pedal was depressed, but the vehicle failed to stop. No warning light was illuminated. The owner fully lifted the foot from the brake pedal and forcefully depressed the brake pedal while attempting to stop the vehicle. The vehicle failed to stop, causing the contact's son to rear-end a semi-truck. The contact's son stated that the vehicle powered off after the crash. The contact's son also stated that the air bags did not deploy during the crash. The vehicle was taken to the dealer, but the failure was not diagnosed or repaired. The dealer informed the contact that the failure could be duplicated. The manufacturer was made aware of the failure by telephone, and the contact was corresponding with a case manager via email. A case was opened. The failure mileage was approximately 14,000.

Recurring steering/front-end clicking/tapping noise occurs when turning the steering wheel left or right, including while the vehicle is stationary and at low speed. I first noticed the steering clicking noise at approximately 1,500 miles but initially overlooked it. The issue was previously confirmed by an authorized Honda dealer. In September 2025, the technician documented that the noise was easily duplicated while driving or stationary, used diagnostic equipment to locate it, identified the clicking/tapping as coming from the EPS steering rack assembly, and replaced the EPS rack under warranty. A later service record stated that the steering clicking problem was fixed. The same/similar clicking noise later returned. In August 2026, the dealer again documented the complaint but stated that the noise was a “normal characteristic” of the model/year rather than identifying and permanently correcting the cause. I have spent many personal hours testing, documenting, and comparing the vehicle with other similar Honda Accords. I obtained multiple comparison videos showing comparable vehicles tested under similar stationary steering conditions that do not produce the repeated clicking noise present in my vehicle. I provided this evidence and the service history to American Honda Corporate. American Honda also published a March 20, 2026 Tech Line Summary, “Clicking Sound While Turning the Steering Wheel,” applicable to 2023 and later Accord models, describing a clicking/light ticking/binding condition involving the steering gearbox/rack area. Because this recurring condition involves the steering system, I am concerned about safe vehicle operation if the underlying cause is not properly identified and repaired. My family is uncomfortable riding in the vehicle. The condition remains unresolved, and the vehicle is available for inspection. Supporting service records and additional documentation are being uploaded.

- The steering system appears to be malfunctioning. The steering wheel becomes sticky or feels like it catches while turning, and there is a clunking and grinding noise when the steering wheel is turned. The vehicle and affected components are available for inspection upon request. - The steering issue creates a potential safety risk because the steering wheel may not turn smoothly or respond as expected. The sticking sensation and grinding/clunking noises could affect my ability to safely control the vehicle, especially while turning, parking, or avoiding a hazard. - Not yet. The problem has been experienced while operating the vehicle and needs to be inspected and diagnosed by a qualified service center. -Not yet.The vehicle has not yet been inspected regarding this specific issue. -There were no warning lamps or messages displayed, if applicable. The symptoms include sticky or catching steering, along with clunking and grinding noises when turning. The symptoms first appeared recently and occur while turning the steering wheel.

The contact owns a 2025 Honda Accord. The contact received notification of NHTSA Campaign Number: 26V366000 (Tires); however, the part to complete the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Automatic braking has engaged at least 3 times in the last year when there was no car nearby or obstacle in the road. This has happened on city streets at speeds of approx 30-45mph. If this sudden braking happened at freeway speeds it's highly likely I would be rear ended. I have not taken it to dealer as I expect that they will say what they typically do ...nothing is wrong. Granted it is difficult to reproduce the phantom braking for them to observe the issue. The alarm sounded and the large red "Brake" light came on on the dash. 8.12.26 incident was in a lane adjacent to traffic cones but I was nowhere near hitting them.

The vehicle's infotainment system displays an OTA software update error message on every startup. Honda dealerships are unable to address this issue without further intervention and software updates from Honda corporate. Dealer has stated that this issue may interfere with reliable over-the-air software updates, including any potential safety-related updates delivered through this OTA system.