2024 Honda Accord

Vehicle was taken to Honda of Round Rock for the Integrated Control Module (ICM) Recall (NHTSA Recall 25V785). The dealership performed partial service but stated a 'gateway' part is on backorder. Since this service, the vehicle has been returned to us with a non-functional speedometer, non-functional speed sensor, no A/C/defrost, and multiple disabled safety sensors. Driving without a speedometer is a severe safety hazard. The manufacturer has provided no timeline for the part and refused a loaner, leaving us with an un-roadworthy vehicle as a direct result of a recall repair attempt.

[XXX] My Car was stolen from this address. The thieves were able to bypass security system. The thieves were able to bypass the factory security system and/or alarm. I reported the incident to the police.They did not hand me a report number but took my information and want this complaint documented as a potential security system issue. The keys were in my possession, and no modifications were made to the factory security system. I request that Honda log this complaint for investigation and provide me with a case number for my records. Please let me know if additional information is required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle's infotainment system displays error code TT04 on every startup, preventing over-the-air software updates, including any potential safety-related updates delivered through this system. The TT04 error appeared immediately following completion of fuel pump recall service (NHTSA campaign 24V-763) on 4/12/2025. The vehicle exhibited no infotainment or telematics issues prior to this recall service. This suggests the recall repair procedure either was performed incorrectly or has an inherent flaw that damages the Telematics Control Unit (TCU) communication system. When I returned for subsequent recall service (NHTSA campaign 25V-785), the dealer dismissed the issue as 'normal' and refused repair, only offering to address it after I filed a formal complaint with management. This pattern suggests dealers are aware this is a consequence of recall work but are systematically dismissing customers rather than correcting their errors.

The vehicle's infotainment system displays error code TT04 on every startup, preventing over-the-air software updates, including any potential safety-related updates delivered through this system. The TT04 telematics error appeared immediately following dealer service department completion of fuel pump recall service (NHTSA campaign 24V-763) on 4/12/2025. The vehicle exhibited no infotainment or telematics issues prior to this recall service. This suggests the recall repair procedure either was performed incorrectly or has an inherent flaw that damages the Telematics Control Unit (TCU) communication system. When I returned for subsequent recall service (NHTSA campaign 25V-785), the dealer dismissed the issue as 'normal' and refused repair, only offering to address it after I filed a formal complaint with management. This pattern suggests dealers are aware this is a consequence of recall work but are systematically dismissing customers rather than correcting their errors.

OFFICIAL COMPLAINT — HONDA RECALL NOT BEING FIXED Subject: Urgent Safety Complaint – Recall Cannot Be Performed by Any Honda Dealer To: American Honda Motor Co., Inc. – Customer Relations I am submitting a formal complaint against Honda because I have an open safety recall on my 2024 Honda Accord Sport Hybrid and no Honda dealership is able or willing to perform the recall repair, leaving me driving a potentially unsafe vehicle with no timeline for resolution. Summary of the Issue •I originally scheduled the recall repair with Braman Honda of Lake Worth, and they canceled my appointment the day before, stating they could not perform the recall. •I then attempted to contact Ed Morse Honda, who did not answer multiple calls. •When I called Honda Customer Service, I asked to escalate to a supervisor, and was denied. •Honda assigned a case manager, but scheduled a repair appointment for me without confirming my availability, at a time I could not attend. •When I called Ed Morse Honda to reschedule, they informed me that they cannot perform the recall because the software required for the update is not working. •I was told to simply “wait,” with no timeline, no workaround, and no assurance of safety. Safety Risk This recall involves a system failure that could cause the vehicle to stall or shut down unexpectedly. I am now: •Driving a car with an unrepaired safety recall, •Receiving warnings from my insurance company that the recall must be completed, •Feeling unsafe and potentially liable for an accident if my vehicle fails due to Honda’s inability to perform the recall.

When making a left turn, my car suddenly bucked up onto the air feeling like I ran over a big obstacle which was not the case. Car came to sudden stop and I was thrown forward over steering wheel. Thankfully no one was behind me or it would have been catastrophic. The first week I owned the car, when going through a car wash, the car started jumping up and down and wouldn't move forward. Had to back out of carwash. Dealer told me it was the collision mitigation system and to turn it off before going in. The "brake" light on dash periodically flashes when no cars are in front of me. I am truly afraid to drive this car which only has 5,800 miles on it. Dealer can't find a problem. I am turning off collision feature every time I drive, but what if I forget? I believe this is an extremely dangerous defect and should be looked into. It doesn't always happen, but when it does...

Purchase New Delivery date: August 13, 2024 On Saturday June 7, 2025 after temperatures reached 93⁰ I noticed a cracking in windshield starting from plastic cover near windshield wipers. The cracking rapidly spread upward which is currently about 8 inches in length. This windshield hasn't been struck by any object. If windshield is replaced with any windshield other than a OEM from Honda it will void warranty on camera system. To replace with a OEM from Honda I was quoted over $2,000.00. This cracking has started due to poor materials used in the production of windshield or is either too thin. There is numerous reports of such on Honda 11th generation forums.