2024 Honda Accord

On XXX i got an error on my vehicle's infotainment system saying "OTA update error code TT04. Update Unavailable, see your dealer". I went to my dealer at AutoNation Honda O'Hare Service Center, address [XXX]. The vehicle's software was updated and the system reset was performed on XXX. The error code didnt go away. It still shows the error and warning everytime I start the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apparently a very well known issue, I've had my car for 17 months and the software error see dealer had been on every time I start my car for the past 14 of them. And sometimes when I'm driving. Took it to the dealer, as the screen prompts, they said they reset it, turned it on, and there it was. Don't think they even did anything, except maybe waste my hour and a half and then try to sell me services. I know there is a known issue with the software on this model shutting down the vehicle whilst driving, I sure hope that isn't the case with mine. I'll try to take it back to the dealership, but like I said, they either didn't know, couldn't fix it, or just wanted me to get new brakes the first time I was there, and I'd really rather make sure that it gets done correctly if I bring it back. Thank you very much, and have a great rest of your day

The vehicle's infotainment system displays an OTA software update error message on every startup. Honda dealerships are unable to address this issue without further intervention and software updates from Honda corporate. Dealer has stated that this issue may interfere with reliable over-the-air software updates, including any potential safety-related updates delivered through this OTA system.

My Bluetooth would not connect to my infotainment system. My android auto then could not connect. I'm told by the honda service tech that from time to time when the system updates we would need to do a factory reset to align the latest update with the phone. That's what I did, and the screen came on but said contact dealership. The screen was blank otherwise and had no power to it, not radio no system information etc, so I had no access to anything. On the dash it says system update unavailable and to contact dealership. I took in the car but they are still trying to diagnose. one thing did flash on my screen, Code error variant 99

I was traveling to Kentucky from NYC in December 2025 and while in Pennsylvania a sign on my dash stated your safety equipment was out because of a build up on the front lens outside of the car and it stated to stop and clean it off, so I pulled off to the side of the highway and stopped my car and when I stiffed it into park there was a griming noise from the transmission. When I went into the dealership for my next oil change I reported it and they didn't even want to note this down on my service report. They said it happened to long ago and they didn't care about the problem, I just wanted them to know for future use. Also another issue happened a couple of months prior while stopped on the highway near my home because of traffic, my car shifted from drive into park by itself without the shifter moving I don't know what happened but I moved the shifter from drive to park and moved it back to drive. And again I reported this and they didn't want to even note on my service report . Not happy about this situation either. Then I received a text message from the dealership that they wanted to buy my car against a trade in and I said to myself if they refuse to record my problems I 'll take my business somewhere else.

On 11/19/2025, while operating my 2025 Honda Accord Hybrid, I experienced a sudden and total loss of power while the vehicle was in motion. Despite pressing the accelerator, the vehicle failed to respond. I noticed the 'READY' indicator disappeared on the dashboard, signifying a powertrain system shutdown. This caused me to lose control of the vehicle's speed and positioning, resulting in a collision. I believe this incident is a direct result of the defective Integrated Control Module (ICM) software identified in NHTSA Recall 25V-785 (Manufacturer Recall TN2), which causes the CPU to reset and cut drive power during operation.

On February 15 Sunday night my 2024 Accord was broken in by thieves. Honda’s door lock system was so easy that robbers were able to hack it and open the driver door easily. After which steering wheel airbag was stolen. There was another Honda Accord 2025 model also parked which belong to my family member, was also hit by same thieves and was a victim of door brake in and steering wheel airbag stolen. I would like to file complaint against Honda’s week security system which allowed the thieves to easily brake into our Vehicles. Upon checking the internet I came across videos of how easy it is to steel the airbags since it only requires 2 small flathead screw drivers to unlatch the steering wheel air bag. During my conversation with police who files my report mentioned that “ honda is being hit with these cases a-lot and honda vehicles can easily be started with wifi system”. I spoke to the service advisor at Honda who is fixing my car about this issue, he responded saying “ there is nothing we can do. The best thing you can do is put steering wheel lock bar on it”. At this point I don’t feel safe having Honda vehicle at all. What can prevent them from not breaking to my car again after being fixed? At this point it is a high risk for me for constantly paying insurance deductibles and chances of insurance premiums increments and worst of all a constant stress every night of being hit again.