2022 Honda Accord

Subject: Safety Concern – Infotainment Screen Malfunction (2022 Honda Accord) I am reporting a safety-related issue with my 2022 Honda Accord involving the infotainment display system. The screen is experiencing a “ghost touch” malfunction, where inputs occur without any physical interaction. This causes the system to randomly change settings, switch screens, activate functions, and interfere with navigation and audio controls while driving. This issue creates a significant safety concern because it: Distracts attention away from the road while attempting to correct the system Interferes with navigation and vehicle settings Causes unpredictable behavior of in-dash controls The problem persists even after restarting the vehicle and has not been resolved through basic troubleshooting. [Include this if applicable: The issue has continued after a factory reset and/or prior repair attempt.] Due to the ongoing and unpredictable nature of this malfunction, I believe this defect poses a risk to safe vehicle operation. I am requesting: A full diagnostic and documented repair attempt Consideration for warranty coverage or goodwill repair Escalation of this issue as a potential safety defect Please provide documentation of this concern and any findings, as I may also be submitting this issue to the National Highway Traffic Safety Administration for further review. Vehicle details: Year/Make/Model: 2022 Honda Accord Mileage: 66000 I appreciate your prompt attention to this matter and request a resolution as soon as possible. Sincerely, Alethea Michael

Hello, I am having issues with the infotainment system on my accord. It is suffering from the ghost touch issue. When this happens the car constantly makes an alert beep and then randomly starts going through the menus on the system. Here are a few of the issues that can result. Navigation changes or setting change, radio can change or even turn on or off or change inputs, the cars setting can change, it can start calls to any of your contacts including emergency #s. The only way to stop this from happening is to turn off the screen. However if the radio is on, you can not turn it off. This results in the driver constantly having to divert their attention to the radio /infotainment system from the road. It is extremely distracting and very unsafe. This is a known issue and there is no active recall. As far as I can tell this has not been fixed in replacements, simply a new version of the same radio is put into the car. I would expect that this has or will create accidents if is nor recalled. As these cars age, this will get worse for all of them. I did reach out to honda and they informed me there is no recall. Please help keep people on the road safe!

11686537 prior complaint #. I want to add to my prior complaint. I have has this car going on almost a year. During the winter months there was no issues with the informatic system. Once we experienced our first 80 degree day it immediately started again. This is becoming unsafe as it causes anyone driving the car to become distracted due to the constant switching of screens. If you try and use the GPS that becomes impossible because it switches on its own causing the driver to have to take their eyes off the road. This is also resetting your setting. I had my car set to autolock and at some point it reset that and then my car was broken into and stuff was stolen from inside. The informatic system is completely unusable when this happens and is pretty much every time you use the car when the weather is over a certain temperature. I have heard some people doing things to maybe help to prevent this but I have paid for a vehicle with a long standing history of safety and quality. So I do not believe I need to alter my vehicle in any way to prevent standard equipment from operating properly.

The digitizer in my car's infotainment system malfucntions every time the car is on. It changes what is showing on the screen, what is playing from the speakers, etc. The system acts like a ghost is touching it. There have been times where I am driving and my navigation map is showing, but my screen changes to a different screen, or zooms out to a completely different part of the world, not allowing me to follow the navigation guidance and causing a safety issue. This used to only happen during hot weather, but now it is all the time. It gets worse with each passing day, making the system almost completely unusable. Sometimes the audio input will cycle between am/fm/bluetooth several times in a minute. It's frustrating and distracting while driving. It is a common issue I've seen in other posts all over the internet and is reproducible if inspected.

Infotainmeny system receives multiple fals touches and switches to other screens and functions with no direct input from me the driver. This is very distracting and also dangerous as the issue also interfears with navigation, it will turn is off and switch destinations without any input. This issue has occured since i have had the car in 2022, it only keeps getting worse. This is a very distracting issue to have, it is unsafe and Honda needs to come up with a solution, i have seen this reported by hundreds of people online, this tells me that there are likely thousands of cars out there doing the same, but the people do not know how to report it.

I am deeply concerned about my safety and the safety of other drivers due to a serious and worsening infotainment system malfunction in my 2022 Honda Accord Hybrid. The system malfunctions spontaneously and repeatedly while I am driving, causing significant distraction and creating a serious risk of accident. Symptoms include the system switching between apps on its own, the radio turning on and off without any input, and the screen responding as if phantom touches are occurring. I cannot predict when this will happen and have been constantly distracted while driving. The problem first appeared approximately one year ago and has become significantly worse in recent weeks, occurring more frequently and more severely. The escalating nature of this defect is alarming and I believe it poses an imminent danger to myself, my passengers, and other drivers. This is a known defect. Honda has issued Technical Service Bulletins on this infotainment system and faced class action litigation covering 2020–2022 Honda models with this same system. I am requesting that NHTSA investigate this defect and consider a mandatory recall so that Honda is required to repair this at no cost to affected owners.

The contact owns a 2022 Honda Accord. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. Multiple warning lights illuminated intermittently: TPMS, ABS, Traction, brake system, power steering, Uphill, and Cruise Control. The contact stated that on a separate occasion, the Collision Mitigation Braking System (CMBS) unexpectedly triggered, and the vehicle braked without warning. The contact had no control over the steering wheel; the wheel ended up doing a 180-degree turn, and the front driver-side wheel detached. The vehicle ended up going into a ditch, where it came to a stop. No air bags deployed. The contact went to urgent care afterward, and the doctor prescribed muscle relaxers for minor back injuries. The police were called; however, no police report was filed. The tire was attached back to the vehicle, and the vehicle was towed to the dealer, where it was diagnosed that the failure was related to an electrical issue. The dealer completed a full tune-up. The dealer test drove the vehicle, and multiple warning lights illuminated. The dealer reset the system on the vehicle. The vehicle was repaired. The contact stated that a month before the accident, while the vehicle had maintenance work done, the contact informed the dealer that the vehicle was "acting weird." No cause for the failure was found on the vehicle. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? The electrical system on my accord and yes it will be available. How was your safety or the safety of others put at risk? The vehicle starts to not pick up speed and eventually kills. Has the problem been reproduced or confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By the manufacturer (dealership) on multiple occasions, I was instructed to unplug the vehicle’s battery. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, about a year and a half ago.

I purchased a 2022 Honda Accord Sport 2.0 in 2023 with less than 100 miles at the time of purchase. To this day it has 15,005 miles, I comply with recommended maintenence, however the car has been trying to kill me. I purchased Honda Care along with numerous other extended warranties. Mind you I paid for the ENTIRE car in cash. While driving, the car randomly slams on the breaks when no one is on the street and it also does in the middle of traffic. There have been several instances in which I have almost been rear ended because the vehicle slams on its breaks without notice. This happens even when the break assist is turned off. I turn it off everytime I start the car but it turns itself back on while the car is motion. One morning on my way to work there were no cars (5am), there was nothing in the road and the RED BRAKE DASH LIGHT Flashed then the car slammed on the brakes. I was traveling about 45-50 mph and the car abruptly stopped. I sustained multiple bruises from the seat belt shoulder strap and lap belt. I have previous chronic back issues that were aggrevated by this incident. I am still under a physicians care for my back issues (unrelated) but I do believe this occurrence aggrevated these issues even more. I did not want to make a huge deal out of this however the vehicle continues to slam on the brakes without notice and I am fearful that I will injure myself, my grandson, or someone else as a result of a defective vehicle. I took my car to Honda today 1/14/2026 and they were absolutely no help. There was no consistency when I was told how they could diagnose the problem & no time frame was given. There is nothing I could have done in order to make your automatic breaking system fail when Honda is the only one that does work on my car. I requested to speak to the GM Curtis Hensley and that request was ultimately denied. Honda care said the dealership could loan me a vehicle and the dealership said I had to rent it plus pay $180 diagnostic fee.