1997 Honda Accord

I AM EXACTLY IN THE SAME SITUATION AS COMPLAINT NUMBER 566928. SRS LIGHT CAME ON ONE DAY AND STAYED ON, SO I TOOK THE CAR TO THE DEALER AND RESET THE SYSTEM. WITH IN 2 WEEKS, SRS LIGHT CAME BACK ON STAYED ON AGAIN. I BROUGHT IT BACK TO THE HONDA DEALER AND WAS TOLD THE SRS CONTROL UNIT WAS DEFECTIVE AND IT COSTS $825.50 AT OWNER'S EXPENSE. IT WASN'T SIMPLY FAIR AND I AM NOT HAPPY TO PAY FOR THIS. IT IS NOTHING THAT I DID WRONG, SIMPLY ONE OF THEIR SAFETY FEATURES WAS DEFECTIVE. SINCE THERE WAS ANOTHER CASE EXIST ON THIS. IT NEEDS TO BE INVESTIGATED AND MAY NEED TO RECALL THIS. IF THE SRS SYSTEM BECOME DEFECTIVE, IT IS VERY DANGEROUS AND HONDA SHOULD BE RESPONSIBLE FOR THE REPAIR. *NLM

THERE IS A RECALL FOR A 97 HONDA ACCORD THAT MATCHES THE PROBLEM WITH MY VEHICLE. I CONTACTED HONDA MOTOR COMPANY AND THEY GAVE ME THE RUN AROUND AND SAID THAT MY VIN DOES NOT MATCH ANY RECALLS FOR THIS PROBLEM. I ALSO WANTED TO KNOW THE BUILD DATE OF MY VEHICLE, YOU WOULD THINK THEY WOULD KNOW THAT SINCE THEY BUILT IT, NO INFORMATION WAS GIVEN, THEY DON'T KNOW. NHTSA CAMPAIGN ID #99V069000. *NLM

THE SRS LIGHT ON OUR 1997 HONDA EX-V6 MODEL WILL NOT GO OFF. WE COMPLAINED TO THE DEALER, WILLEY HONDA, (WHERE THE AUTOMOBILE WAS PURCHASED NEW AND ALL SERVICE WORK HAS BEEN DONE) AND THEY SIMPLY TURNED THE LIGHT OFF SAYING THERE MUST BE A "SHORT" IN THE LIGHT. THE FIRST COMPLAINT WAS BEFORE THE WARRANTY WAS UP ON THE VEHICLE. SEVERAL TIMES SINCE WHEN IT HAS COME BACK ON - THEY WOULD TURN IT OFF. NOW THEY ARE TELLING US IT MUST BE THE COMPUTER SYSTEM AND THEY WANT US TO PAY $750.+ TO HAVE IT REPAIRED PROPERLY AS THE AIR BAGS MIGHT NOT BE WORKING RIGHT! WE FEEL THIS IS A SAFETY ISSUE AND THEY SHOULD HAVE TAKEN CARE OF THE PROBLEM THE FIRST TIME INSTEAD OF "GUESSING". THIS SHOULD NOT BE OUR PROBLEM NO MATTER HOW MANY MILES ARE ON THE CAR! WE ARE, NOW, AFRAID TO DRIVE IT IN CASE THEY INFLATE WHEN THEY "SHOULDN'T" OR WHEN THEY "SHOULD". I FILED A COMPLAINT WITH CUSTOMER SERVICE HONDA AND THEY SAID THE WARRANTY WAS UP AND I WOULD NEED TO PAY. I JUST HEARD ABOUT YOUR AGENCY OR I WOULD HAVE CONTACTED YOU WHEN IT FIRST HAPPENED! THANKS SO MUCH FOR WHATEVER YOU CAN DO FOR ME! THERE ISN'T REALLY AN "INCIDENT DATE" BUT THE PROGRAM WOULDN'T LET ME GO ON WITHOUT A "DATE". I PUT THE DATE THE "NEWS OF THE COST" WAS GIVEN TO ME AT WILLEY HONDA! *JB

THE CONSUMERS VEHICLE EXPERIENCED THE SAME FAILURE AS THE VEHICLES THAT WERE RECALLED BY THE MANUFACTURER. THE CONSUMER WAS TOLD BY THE MANUFACTURER THAT THE VEHICLE VIN NUMBER WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS EXPERIENCED A "POPPING SOUND" ESPECIALLY WHEN TURNING A CORNER FROM THE FRONT END. THE OWNER WAS TOLD BY A MECHANIC THAT THE STRUTS WERE FAILING. *NLM