2015 Honda Accord Hybrid

TL* THE CONTACT OWNS A 2015 HONDA ACCORD HYBRID. WHILE DRIVING APPROXIMATELY 78 MPH, THE WARNING MESSAGE FOR THE POWER FAILURE, BRAKE FAILURE, OVERHEATED POWERING DOWN DISPLAYED ON THE INSTRUMENT PANEL. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE DECELERATED AND WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED AND CAUSED CONFLICT BETWEEN HYBRID VOLTAGE AND ENGINE VOLTAGE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

I WAS DRIVING ON A HIGH WAY AND ALL OF THE SUDDEN A LIGHT CAME ON THAT SAID "POWER SYSTEM FAIL" AND I LOST THE ABILITY TO USE THE ACCELERATOR. I STAYED CALM BECAUSE THERE WERE CARS ALL AROUND ME AND I BEGAN TO COAST AND USE MOMENTUM TO DRIFT TO THE SHOULDER OF THE HIGHWAY. THEN A SECOND LIGHT CAME ON AND SAID 'BRAKE SYSTEM POWER FAIL". I TAPPED THE BREAK AND IT SEEMED TO WORK BUT I CONTINUED TO COAST DOWN THE SHOULDER OF THE HIGHWAY UNTIL I RAN OUT OF MOMENTUM. I THEN TURNED MY BRAND NEW HONDA ACCORD EXL HYBRID OFF AND RESTARTED THE CAR. THE LIGHTS REMAINED ON BUT THE ACCELORATOR WAS WORKING SO I DROVE THE CAR TO THE CLOSEST SERVICE AREA ON THE HIGHWAY. I THEN CALLED HONDA ROADSIDE WHO TOLD ME TO TURN THE VEHICLE OFF AND WAIT FOR A TOW TRUCK. HE SAID THAT I MUST HAVE BROKEN A BELT. WHY HE SAID OR THOUGHT THAT HE COULD DIAGNOSE THE PROBLEM FROM A CALL CENTER I'M NOT SURE. IT WAS OVER 100 DEGREES SO I DID NOT LISTEN TO THE MAN FROM HONDA BECAUSE IT WAS TOO HOT AND NOT SAFE FOR ME TO SIT IN THE VEHICLE WITHOUT AIR. I WAITED FOR A TOW TRUCK WHICH COST ME $250 EVEN THOUGH ITS A BRAND NEW CAR AND I HAVE HONDA ROADSIDE ASSISTANCE. MY HUSBAND CAME AND MET ME WHERE THE TOW LEFT ME. HE DROVE THE VEHICLE TO OUR DEALERSHIP. THE DEALERSHIP TOLD US THAT THEY HAVE NO RECORD OF THIS EVER HAPPENING AND THE COMPUTER DOES NOT SHOW THAT ANYTHING HAPPENED. IT WAS SO SCARY AND DANGEROUS AND I COULD HAVE BEEN KILLED. THEY SAY THAT THEY CAN'T DIAGNOSE THE PROBLEM BECAUSE IT SEEMS LIKE NOTHING IS WRONG. THEY EVEN ASKED ME IF I ACCIDENTALLY TURNED THE CAR OFF WHILE DRIVING?!?!?! THAT ISN'T POSSIBLE!!!! I JUST FOUND THE EXACT SAME COMPLAINT FROM ANOTHER HONDA DRIVER ON HERE WHICH ALSO SHOWS THAT THIS HAS HAPPENED BEFORE AND SOMETHING IS WRONG. AS A WOMAN WHO CHOSE THIS CAR BECAUSE IT IS SUPPOSED TO BE SO RELIABLE AND SAFE I AM SO UPSET. I DO NOT BELIEVE THAT MY VEHICLE IS SAFE.

I WAS TRAVELING N/B ON I-95 IN THE LAUREL, MD AREA WHEN THE DASH BOARD DISPLAYED WARNINGS THAT THE CAR WAS OVER HEATING, BRAKING SYSTEM PROBLEM, AND REDUCING POWER. THE VEHICLE BEGAN TO DECELERATE RAPIDLY. I FELT THE IMMINENT DANGER OF HAVING TO EXIT THE HIGHWAY WITH TRACTOR TRAILERS DRIVING BY WITH SPEEDS IN EXCESS 75MPH, AS MY CAR WAS SLOWING DOWN. I SINCERELY FEEL THAT A GUARDIAN ANGEL WAS LOOKING OVER ME, ALLOWING ME FIND A BREAK IN TRAFFIC AND EXIT THE ROADWAY. ITS FRIGHTENING TO THINK OF THE OUTCOME IF I WERE UNABLE TO EXIT THIS HIGHWAY SAFELY. THIS 2015 HONDA ACCORD HYBRID WAS PURCHASED IN MAY OF 2015. THIS INCIDENT OCCURRED ON THE FIRST EXTENDED ROAD TRIP ON THE HIGHWAY. I WILL NOT JEOPARDIZED MY LIFE, OR THE SAFETY OF MY FAMILY BY OPERATING THIS NEW VEHICLE EVER AGAIN. HONDA CORPORATION NEEDS TO RECTIFY THIS SITUATION BEFORE PEOPLE LOSE THEIR LIVES UNNECESSARILY. A NEW CAR THAT SHUTS DOWN ON THE HIGHWAY, OPERATING AT HIGHWAY SPEEDS IS ABSOLUTELY UNACCEPTABLE ANYTIME. THE DEFECTIVE PART NUMBER IS 1K100-5K1-A03, WHICH I WAS TOLD WAS ON A NATIONAL BACK ORDER, AND WERE UNABLE TO TELL ME WHEN THIS PART WOULD ARRIVE. *TR UPDATED 10/06/15*LJ UPDATED 11/22/2017*CN

THIS IS THE SECOND TIME THAT MY CAR HAS HAD PROBLEMS AT 60 TO 70 MPH. IT HAPPENS WHEN COASTING NOT BRAKING. THE HIGH TEMPERATURE WARNING FOR THE BRAKES COMES ON AND THE ENGINE SHUTS DOWN. THE CAR WILL COAST AND BRAKE BUT THERE IS NO POWER. IT TAKES 5 MINUTES BEFORE YOU CAN TURN THE CAR OFF AND RESET. OTHERWISE THE CAR IS LOCKED OUT AND WILL NOT FUNCTION. TODAY I WAS ON I75 GOING 70 MPH WITH TRUCKS ALL AROUND. THIS IS A SAFETY ISSUE. MY LOCAL DEALER HAS BEEN RESPONSIVE BUT THE FIRST TIME THEY RAN THE CODES ETC THE NATIONAL HONDA FOLKS HAD NEVER HEARD OF THIS. THIS IS THE SECOND TIME WITH THE SAME ISSUE. FIRST WAS AT ABOUT 2500 MILES.