2015 Honda Accord Hybrid

I WAS COMMUTING TO WORK, DRIVING ON A MAJOR, HIGH-TRAFFIC HIGHWAY IN THE HIGH-OCCUPANCY VEHICLE LANE, WHEN WARNING LIGHTS CAME ON, SAYING THERE WAS A POWER SYSTEM PROBLEM, A BRAKE SYSTEM PROBLEM, AND SOME PROBLEM WITH ELEVATED TEMPERATURE THAT MEANT POWER WAS BEING REDUCED. I PUT ON MY FLASHER, HOPING TO MAKE MY WAY ACROSS THREE LANES OF HEAVY TRAFFIC TO PULL OFF ON THE RIGHT SHOULDER. BUT I HAD NO POWER AT ALL. LUCKILY, THERE WAS A SHOULDER TO THE LEFT WHERE I COULD PULL OFF. (DESPITE THE WARNING, THE BRAKES SEEMED OKAY.) THIS WAS AN EXTREMELY DANGEROUS SITUATION, AND IT WAS PURE LUCK THAT NO ONE WAS INJURED OR EVEN KILLED. THE CAR IS ONLY 4 MONTHS OLD. I HAD IT TOWED TO THE DEALER. THEY TOLD ME THIS WAS "A COMMON PROBLEM" WITH THE ACCORD HYBRID AND THAT HONDA HAD ISSUED A SOFTWARE FIX THAT SHOULD SOLVE THIS PROBLEM. IF THIS IS TRUE, THERE NEEDS TO BE A RECALL SO OWNERS WILL BECOME AWARE OF THIS PROBLEM AND CAN GET IT FIXED RATHER THAN WAITING UNTIL POWER FAILURES AND ACCIDENTS OCCUR.

TL* THE CONTACT OWNS A 2015 HONDA ACCORD HYBRID. WHILE DRIVING APPROXIMATELY 78 MPH, THE WARNING MESSAGE FOR THE POWER FAILURE, BRAKE FAILURE, OVERHEATED POWERING DOWN DISPLAYED ON THE INSTRUMENT PANEL. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE DECELERATED AND WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED AND CAUSED CONFLICT BETWEEN HYBRID VOLTAGE AND ENGINE VOLTAGE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

DRIVING IN MIDDLE LANE OF THREE-LANE INTERSTATE AT 70 MPH, CAR SUDDENLY SHUT DOWN WITHOUT ADVANCE WARNING. INDICATOR CAME ON STATING "BATTERY CHARGING" PROBLEM. THE TURN SIGNALS DID NOT WORK, THE EMERGENCY FLASHER DID NOT WORK, POWER STEERING STOPPED AND BRAKES WORKED ONLY WITH PUMPING AND PUSHING HARD, CAR HAD NO POWER. WITH TRACTOR-TRAILERS AND VEHICLES ON BOTH SIDES, IN FRONT AND IN THE REAR, ALL GOING 70 MPH THE SITUATION WAS EXTREMELY DANGEROUS. FORTUNATELY, I WAS NOT HIT AND WITH THE CAR'S INERTIA, I WAS ABLE TO EVENTUALLY GET TO THE SHOULDER OF THE ROAD AND BRING THE CAR TO A STOP.

I WAS DRIVING ON A HIGH WAY AND ALL OF THE SUDDEN A LIGHT CAME ON THAT SAID "POWER SYSTEM FAIL" AND I LOST THE ABILITY TO USE THE ACCELERATOR. I STAYED CALM BECAUSE THERE WERE CARS ALL AROUND ME AND I BEGAN TO COAST AND USE MOMENTUM TO DRIFT TO THE SHOULDER OF THE HIGHWAY. THEN A SECOND LIGHT CAME ON AND SAID 'BRAKE SYSTEM POWER FAIL". I TAPPED THE BREAK AND IT SEEMED TO WORK BUT I CONTINUED TO COAST DOWN THE SHOULDER OF THE HIGHWAY UNTIL I RAN OUT OF MOMENTUM. I THEN TURNED MY BRAND NEW HONDA ACCORD EXL HYBRID OFF AND RESTARTED THE CAR. THE LIGHTS REMAINED ON BUT THE ACCELORATOR WAS WORKING SO I DROVE THE CAR TO THE CLOSEST SERVICE AREA ON THE HIGHWAY. I THEN CALLED HONDA ROADSIDE WHO TOLD ME TO TURN THE VEHICLE OFF AND WAIT FOR A TOW TRUCK. HE SAID THAT I MUST HAVE BROKEN A BELT. WHY HE SAID OR THOUGHT THAT HE COULD DIAGNOSE THE PROBLEM FROM A CALL CENTER I'M NOT SURE. IT WAS OVER 100 DEGREES SO I DID NOT LISTEN TO THE MAN FROM HONDA BECAUSE IT WAS TOO HOT AND NOT SAFE FOR ME TO SIT IN THE VEHICLE WITHOUT AIR. I WAITED FOR A TOW TRUCK WHICH COST ME $250 EVEN THOUGH ITS A BRAND NEW CAR AND I HAVE HONDA ROADSIDE ASSISTANCE. MY HUSBAND CAME AND MET ME WHERE THE TOW LEFT ME. HE DROVE THE VEHICLE TO OUR DEALERSHIP. THE DEALERSHIP TOLD US THAT THEY HAVE NO RECORD OF THIS EVER HAPPENING AND THE COMPUTER DOES NOT SHOW THAT ANYTHING HAPPENED. IT WAS SO SCARY AND DANGEROUS AND I COULD HAVE BEEN KILLED. THEY SAY THAT THEY CAN'T DIAGNOSE THE PROBLEM BECAUSE IT SEEMS LIKE NOTHING IS WRONG. THEY EVEN ASKED ME IF I ACCIDENTALLY TURNED THE CAR OFF WHILE DRIVING?!?!?! THAT ISN'T POSSIBLE!!!! I JUST FOUND THE EXACT SAME COMPLAINT FROM ANOTHER HONDA DRIVER ON HERE WHICH ALSO SHOWS THAT THIS HAS HAPPENED BEFORE AND SOMETHING IS WRONG. AS A WOMAN WHO CHOSE THIS CAR BECAUSE IT IS SUPPOSED TO BE SO RELIABLE AND SAFE I AM SO UPSET. I DO NOT BELIEVE THAT MY VEHICLE IS SAFE.