THE UNIT HAS BEEN FALLING APART SINCE WE PURCHASED IT. THE MAIN ISSUES ARE WITH THE COACH PORTION. BROKEN CABINETS, PLUMBING LEAKS, ELECTRICAL ISSUES, BUT THE COACH HAS A LIST WHICH GROWS WITH EVERY USE. THE MANUFACTURER HAS BUILT A POOR PRODUCT AND THE DEALER HAS HAD LITTLE OR NO EFFECT IN CORRECTING THE ISSUES. IT TAKES MA…
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THE UNIT HAS BEEN FALLING APART SINCE WE PURCHASED IT. THE MAIN ISSUES ARE WITH THE COACH PORTION. BROKEN CABINETS, PLUMBING LEAKS, ELECTRICAL ISSUES, BUT THE COACH HAS A LIST WHICH GROWS WITH EVERY USE. THE MANUFACTURER HAS BUILT A POOR PRODUCT AND THE DEALER HAS HAD LITTLE OR NO EFFECT IN CORRECTING THE ISSUES. IT TAKES MANY MONTHS OF WAITING FOR A PHONE CALL TO HEAR OF ORDERED PARTS OR BACK ORDERED PARTS ONLY TO FINALLY SCHEDULE AN APPOINTMENT FOR SERVICE. EACH TIME WE SPEAK WITH A COLTON RV REPRESENTATIVE, OUR SITUATION IS NEW TO THEM, BASICALLY, THEY KEEP FORGETTING ABOUT US. WHEN THEY HAVE HAD THE UNIT, ITEMS HAVE GONE UNREPAIRED EVEN THOUGH WE WERE ADVISED THAT THEY WERE REPAIRED AND EACH TIME, OUR VEHICLE HAS COME BACK WITH A NEW DAMAGED ITEM. WE CANNOT GET THEM TO TAKE OUR SERIOUS ISSUES WITH ANY COMMITMENT. *NM
ON CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH GM 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL PUMP INTO THE UNDER HOOD AREA.
Consequence & remedy
Consequence: IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.
Remedy: WORKHORSE IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN (PLEASE SEE 06V225). DEALERS WILL REPLACE THE FUEL RAIL PULSE DAMPER RETAINER CLIPS ON THESE ENGINES FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 877-294-6773 OR MONACO AT 1-800-685-6545.
CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTER FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, 'CONTROLS AND DISPLAYS,' AND NO. 105, 'HYDRAULIC AND ELECTRIC BRAKE SYSTEMS.' IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELLTALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.
Consequence & remedy
Consequence: AT NIGHT THE INSTRUMENT CLUSTER LIGHTS MAY FAIL AND THE DRIVER MAY NOT BE ABLE TO SEE THE INSTRUMENT PANEL GAUGES AND THE BRAKE WARNING LIGHT INDICATOR WHICH COULD INCREASING THE RISK OF A CRASH.
Remedy: WORKHORSE IS CONDUCTING THIS RECALL (PLEASE SEE 04V195000) AND WILL REPROGRAM THE INSTRUMENT PANEL CLUSTER FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731 OR MONACO AT 1-800-685-6545.
CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE FEDERAL IDENTIFICATION TAG IS INCORRECT. THE TAG STATES THE RIM SIZE IS 22.5X6.75G RANGE. THE CORRECT RIM SIZE IS 22.5X7.5F RANGE.
Consequence & remedy
Consequence: AN INCORRECT RIM COULD BE PLACED ON THE VEHICLE WHICH COULD RESULT IN A TIRE BLOWOUT INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE TAG. OWNER NOTIFICATION BEGAN MARCH 11, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MONACO AT 1-800-685-6545.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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