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When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 2 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Equipment. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
2 reports
Mileage unknown · Jun 21, 2023
Fuel/propulsion SystemStructureUnknown Or Other
On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same col…
Read full complaint
On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.
Consequence & remedy
Consequence: Loose wires can cause electrical arcing, increasing the risk of a fire.
Remedy: Dealers will inspect and tighten the securement lugs, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
Consequence & remedy
Consequence: If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
Remedy: Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Additional source detail variants (2)
Equipment:recreational Vehicle/trailer
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
Consequence: If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
Remedy: Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Structure
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
Consequence: If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
Remedy: Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2020 Heartland Cyclone Problems, Complaints & Recalls | Skip That Year
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