Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 5 of 6 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports1 injury reports
What owners actually said
6 reports
475 miles · Apr 7, 2014
Electrical SystemVehicle Speed Control
WHEN USING THE CB ON A RIDE, THE LOCATION OF THE PTT BUTTON WAS CHANGED FROM THE RIGHT HAND SIDE TO THE LEFT. WHEN PUSHING THE PUSH TO TALK CB BUTTON YOU HAVE AN ISSUE WITH SHUTTING THE ENGINE OFF DO THE LOCATION OF THE BUTTON. I SHUT THE ENGINE OFF 5 TIMES ON MY LAST RIDE. THIS IS A DANGEROUS SITUATION THAT MAY CAUSE AN ACCIDEN…
Read full complaint
WHEN USING THE CB ON A RIDE, THE LOCATION OF THE PTT BUTTON WAS CHANGED FROM THE RIGHT HAND SIDE TO THE LEFT. WHEN PUSHING THE PUSH TO TALK CB BUTTON YOU HAVE AN ISSUE WITH SHUTTING THE ENGINE OFF DO THE LOCATION OF THE BUTTON. I SHUT THE ENGINE OFF 5 TIMES ON MY LAST RIDE. THIS IS A DANGEROUS SITUATION THAT MAY CAUSE AN ACCIDENT. *TR
NHTSA ODI #10577898
3,000 miles · Sep 28, 2005
SuspensionCrashInjury
2004 HARLEY-DAVIDSON ROAD KING. I WAS GOING INTO A SWEEPING RIGHT HAND TURN, THEN THE REAR END STARTED TO WOBBLE AND I COULDN'T CONTROL THE BIKE RAN OFF THE ROAD, WAS TRASHED AND I BROKE TWO RIBS AND A COLLAR BONE. I HAVE OWNED MANY OF THE SAME BIKE OVER 30 YEARS AND HAD WOBBLE PROBLEMS BEFORE BUT NEVER CRASHED. *JB
NHTSA ODI #10137994
25,000 miles · Sep 23, 2005
Electrical System
2004 FLHTCUI HARLEY-DAVIDSON HORN ISSUE. DOES NOT OPERATE CORRECTLY. IT APPEARS THAT NOT ENOUGH POWER IS GETTING TO THE HORN AND IT BECOMES A 50-50 CHANCE THAT THE HORN MIGHT WORK. TOOK IT TO THE HD SHOP 3 TIMES AND ALL 3 TIMES THEY SAID THEY COULD NOT DUPLICATE THE ISSUE. THE SECOND TIME I EVEN PAID FOR A NEW HORN AS TO ELI…
Read full complaint
2004 FLHTCUI HARLEY-DAVIDSON HORN ISSUE. DOES NOT OPERATE CORRECTLY. IT APPEARS THAT NOT ENOUGH POWER IS GETTING TO THE HORN AND IT BECOMES A 50-50 CHANCE THAT THE HORN MIGHT WORK. TOOK IT TO THE HD SHOP 3 TIMES AND ALL 3 TIMES THEY SAID THEY COULD NOT DUPLICATE THE ISSUE. THE SECOND TIME I EVEN PAID FOR A NEW HORN AS TO ELIMINATE ONE POSSIBLE ITEM. SAME ISSUE WITH NEW HORN. THE 3RD TIME THE HD SHOP SAID THAT HARLEY-DAVIDSON SAID THAT THE BIKE NEEDS TO BE RUNNING FOR THE HORN TO WORK CORRECTLY. AGAIN THE SHOP COULD NOT DUPLICATE THE ISSUE. EACH TIME I TOOK THE BIKE HOME FROM THE SHOP, THE HORN ONLY WORKED 50% OF THE TIME. HOT, COLD,DRY, WET, LOW SPEED, HIGH SPEED...IT DOESN'T MATTER. THIS STARTED AROUND JUNE, 2005. BIKE IS STILL IN WARRANTY. *NM
NHTSA ODI #10137385
20,500 miles · Sep 22, 2005
Electrical System
THE HORN ON MY 2004 HARLEY DAVIDSON FLHTCUI MOTORCYCLE ONLY WORKS INTERMITTENTLY. MY DEALER HAS REPLACED THE HORN TWICE, YET THE HORN IS STILL INTERMITTENT. THE FIRST REPLACEMENT ACTUALLY MADE THE HORN MUCH WORSE. THIS IS A MAJOR SAFETY ISSUE. BECAUSE MOTORCYCLES ARE HARDER TO SEE, I USE MY HORN TO WARN OTHER MOTORISTS OF MY…
Read full complaint
THE HORN ON MY 2004 HARLEY DAVIDSON FLHTCUI MOTORCYCLE ONLY WORKS INTERMITTENTLY. MY DEALER HAS REPLACED THE HORN TWICE, YET THE HORN IS STILL INTERMITTENT. THE FIRST REPLACEMENT ACTUALLY MADE THE HORN MUCH WORSE. THIS IS A MAJOR SAFETY ISSUE. BECAUSE MOTORCYCLES ARE HARDER TO SEE, I USE MY HORN TO WARN OTHER MOTORISTS OF MY PRESENCE. WHEN MY HORN FAILS TO WORK, THIS CAN CREATE AN EXTREMELY DANGEROUS SITUATION, POSSIBLY RESULTING IN AN ACCIDENT, INJURIES, AND/OR DEATH. *JB
NHTSA ODI #10137314
Mileage unknown · Sep 22, 2005
Suspension
DT: THE VEHICLE PULLED TO THE LEFT WHEN DRIVING. HAD BEEN TO THE DEALER 4 TIMES, AND WILL TAKE IT BACK ON AUGUST 15, 2005. FILED A COMPLAINT UNDER THE LEMON LAW . THEY SAID IT WAS NOT A PROBLEM . THE FIRST TIME CONSUMER TOOK VEHICLE TO THE DEALER IT HAD 479 MILES ON IT. HAD IT 8 DAYS AND FOUND JUST A COUPLE OF LOOSE BOLTS.*…
Read full complaint
DT: THE VEHICLE PULLED TO THE LEFT WHEN DRIVING. HAD BEEN TO THE DEALER 4 TIMES, AND WILL TAKE IT BACK ON AUGUST 15, 2005. FILED A COMPLAINT UNDER THE LEMON LAW . THEY SAID IT WAS NOT A PROBLEM . THE FIRST TIME CONSUMER TOOK VEHICLE TO THE DEALER IT HAD 479 MILES ON IT. HAD IT 8 DAYS AND FOUND JUST A COUPLE OF LOOSE BOLTS.*AK THE VEHICLE HAS BEEN SERVICED FIVE TIMES BUT IT CONTINUES TO PULL TO THE LEFT. *NM
NHTSA ODI #10132079
9,000 miles · Jun 3, 2005
Vehicle Speed Control
CRUISE CONTROL ON HARLEY DAVIDSON FLHTCUI (2004) WORKED INTERMITTENTLY. AT TIMES, THE CRUISE WOULD OPERATE NORMALLY, BUT THEN WOULD CUT OUT SUDDENLY AND WITHOUT WARNING. OR, THE CONTROL PANEL INDICATED THE CRUISE WAS ON, WHEN IN FACT IT WASN'T. 4-9-05 WAS NOT FIRST INCIDENT; THERE WERE NUMEROUS PRIOR EVENTS.
NHTSA ODI #10124167
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2004 HARLEY-DAVIDSON Touring Problems, Complaints & Recalls | Skip That Year
Illustration