TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON ROAD GLIDE ULTRA (FLTRU). WHILE DRIVING 60 MPH, THE SADDLEBAG MOUNTING RECEPTACLE FAILED AND THE CONTACT'S SADDLEBAG FELL ONTO THE ROAD. THE MOTORCYCLE WAS TAKEN TO A DEALER (ROCK-N-ROLL CITY HARLEY-DAVIDSON 4985 W 150TH ST, CLEVELAND, OH 44135) WHERE IT WAS DETERMINED THAT THIS WAS A …
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TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON ROAD GLIDE ULTRA (FLTRU). WHILE DRIVING 60 MPH, THE SADDLEBAG MOUNTING RECEPTACLE FAILED AND THE CONTACT'S SADDLEBAG FELL ONTO THE ROAD. THE MOTORCYCLE WAS TAKEN TO A DEALER (ROCK-N-ROLL CITY HARLEY-DAVIDSON 4985 W 150TH ST, CLEVELAND, OH 44135) WHERE IT WAS DETERMINED THAT THIS WAS A KNOWN ISSUE. THE DEALER OFFERED TO REPAIR THE MOTORCYCLE AND COVER THE COST OF THE SADDLEBAG. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE COST OF THE CONTENTS OF THE SADDLE BAG. THE MOTORCYCLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,800. THE VIN WAS UNAVAILABLE.
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