Exterior Lighting. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports2 injury reports

Visibility complaints

1 reports

Clear category filter

Mileage unknown · Nov 19, 2022

Visibility

Read full complaint

Not sure if this is the correct raea to notify regarding this incident. I had windshield replaced by Safelite Auto Glass in Cadillc Mi.After the service the technician said he calibrated everything and all is fine. Upon my initial driving after the windshield service the vehicle engine light was flashing and the display was telling me the advanced collision and lane departure warning systems were inoperable. Additionally the vehicle would not accelerate. The vehicle could not be driven safely. I contacted Safelite in Cadillac Michigan the next morning and was initially told the warnings have nothing to do with the service they performed and they do not have to do anything to help me. The manager advised that they ran 3 scans with their equipment and all scans came out good. The manager is saying that confirms everything was OK. I see that as an admission of something being wrong since the technician ran 3 scans. Why run additional scans if all is good. What he was seeing is that the vehicle was displaying warning lights and was not running properly. That is why he kept running scans over and over. Even after 7 scans now they are still saying it's not their problem. Obviously their equipment is incapable of calibrating the new windshield to the vehicle. Additionally they have caused a problem within the engine control module by hooking up faulty electronic device. The vehicle is inoperable. Additionally Safelite knows that they are incapable of performing windshield replacement on this vehicle. The technician no more than left my driveway and I received a text from Safelite saying: "Modifications to your vehicle may cause your advanced safety systems to not function a intended" That is admission thjat Safelite knows they are incompetent in this matter. The windshield is in of the most important safety feature in a vehicle. It is unacceptable the an industry leading automotive aftermarket company is continuing to operate this way. Please look into this.

NHTSA ODI #11494221

Official recalls

16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Additional source detail variants (3)

Seat Belts:pretensioner

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Air Bags:frontal

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.